While vacationing in Emerald Isle, wanted a seafood restaurant on the water. This was recommended. Read mixed reviews, but decided to try it. Called ahead for seating on the outdoor area, wait would be about an hour, that was ok, got there expecting about another 10 minute wait; turned out to be about another half hour, but that was OK. We got some drinks and sat outside near the boat docks. (A side note, it might be a good idea for this restaurant to have a bar set up outside during busy times for those waiting for tables; would eliminate the crowd hanging around the bar inside; would lessen the wait for those trying to get drinks waiting for their tables, and would eliminate having to go up and down the steps to the restaurant area while waiting & perhaps more income). The outdoor dining deck is small, but adequate with a nice view of the sound; a layer of clear vinyl around the deck cuts off the breeze, but still enough to enjoy dining on the water. Then, downhill from here! Two of the five plates on the table (which I guess where bread plates, yet we were never offered any if they do serve it) were still wet and had food particles on them. We ordered another drink - two lemon drop martinis with a sugar rim - came with no sugar and were quite tart. Another's margarita was served in a small, "on the rocks" glass, a gin & tonic came in a very tall glass (could hardly taste the gin) - all these drinks were $10!!!. We ordered the calamari as an appetizer to share. Was a small portion of very small rings of fried calamari with two sauces. They were just OK. Then, we had to ask for silverware and napkins! She Crab soup very thick and bland, although did have ample amount of crab, Caesar salad was just romaine lettuce; almost no dressing, in fact, there were pieces that didn't even have a bit of dressing on them! Was to come with crostini croutons and shredded parm; neither were on top and when mentioned to our server, she did bring a couple of crostini, but no parm; didn't feel like asking again. My son & I asked for a grit cake on the side, if possible, it was; however, grit cakes were barely warm, hard crust and tasted as if they were fried in bacon grease, even after you got through the crust to the actual grits; didn't eat them. On the other hand, one in our party got the shrimp & grits and there was a sauce over her grit cake and she enjoyed hers. Two others had a fried seafood plate and was good. I got the appetizer scallops as an entrée - three large scallops wrapped in bacon; bacon was very crispy, which is the way I like it, but the presentation was lacking and they were placed on a thin, bland sauce; could have sprinkled some parsley or on a bed of wilted spinach or something. The crab stuffed flounder was bland and looked like a small crab cake was inserted in the middle. Then, one ordered coffee; it came luke warm! Server was very polite, but should have noticed no rim sugar, no croutons or parm, no bread, no silverware of napkins and could have felt the coffee cup as not hot. Did talk with the manager, politely explained that I've been in the hospitality business for over 30 years; don't normally complain, but this was just too much to ignore. He said the grit cakes came frozen and were "flash fried"; asked if we had checked out, we had, then he handed us his card and said "let me know when you come back in". Not even an apology!!! I've been a manager on duty at a hotel with a restaurant and bar and would never have given my card to a customer/guest without some type of resolution right then and there (either redo the bill & apply a credit the credit card, give a certificate for something when you come back and most certainly apologize and acknowledge our experience wasn't what should be expected. Even my husband who doesn't complain much said the next day "our dinner last night was really disappointing, especially at those prices!". Will usually give a restaurant another chance, but just too many things at this one to ignore; servers need more training, something's gotta be done in the kitchen, and truly disappointed in the non-apologetic manner in which the manager responded. Unfortunately, wouldn't recommend Saltwater Grill; will go to the Ice House right up the street.