I stayed at this Hotel in June, what a disaster. We came for a wedding and planned on staying with the bride but her place was just too small and Loggerhead was within walking distance so we decided to walk over to check out if they had rooms. They had plenty so we decided we'd like a lower room so we could park in front of our door. We checked into one room and then had to move to another because the air conditioner wasn't working along with other electrical malfunctioning appliances. The next room worked when it came to air conditioning and TV channels. I called home, (on my cell phone because the rooms had no phone service), to tell my husband we had made it there ok. I was informed that I need to try to come home earlier than planned because his father was ill and we need to get to Indiana sooner than planned. ASAP my daughter went to the Hotel office and told them of the emergency and that we'd only be able to stay one night and would have to leave the next day right after the wedding to drive back to Charolette to try to get an earlier fight out back to AZ. We were then told of no refund. They have a 72 hr. cancellation policy? We had no reservations, how can you have a cancellation policy for walk-ins, we were told as soon as we took the keys that was it, no money back ? Real family oriented, NOT. Most Hotels will work with you if there's a problem and when it comes to a family emergency, not them. So we checked out the following morning, went to the wedding and headed back to Charlotte. And yes, I was still charged for the night we weren't there.
This place is way over priced, I paid over $300 for two nights! one night we were really there. I have done extensive traveling and have paid as little as $49 a night (week-end rates) for cleaner and better built rooms.
This place was so unclean and falling apart. I don't care if we were in the original ground floor Hotel rooms, they should have been in better shape and CLEAN. These rooms were disgusting, the first hour there we killed two cockroaches! So needless to say our suitcases went up on the beds and stayed there until we checked out. We actually slept in our clothes that night too. The bathroom was nasty. There was three used bars of soap stuck in and around the shower area, the sink was held up by two large dow sticks, the floors were dirty and stained, and the washcloths and towels, they were so thin and dry rotted I wouldn't use them as rags, I would have tossed them out a long time a go. If we didn't have a wedding to go to we probably wouldn't have used the shower. It took me fifteen minutes to just wash my hair in the dribbling shower. I jokingly came in the bathroom when my daughter was in the shower and asked her if she had gotten her hair wet yet after fifteen minutes because she has long thick hair. As I was talking to her the showerhead blew off the pipe! Hitting her in the head and water spraying out of the pipe. What a surprise and mess.
I have pictures of all I'm talking about, I'm not making this up. The ceiling paint was chipping and hanging down. The overhead light had exposed wires and the smoke alarm was hanging off the wall. The microwave was dirty and rusty. The door was splitting from the inside as though someone had kicked in the door at on time. The doorknob was held in by a piece of sheet metal, and the door chain and hinges were rusted out. The rug had seams that weren't butted up together which was full of dirt and bugs.
I think you know by now this is not a clean place to stay. We had friends that came in for the wedding who stayed at a hotel just down the street from this one and paid a third of what I paid and they said the rooms were great down there. I would not recommend this place to anyone, anytime, anywhere.
- Also Known As:
- Loggerhead Hotel Surf City
- Loggerhead Inn Topsail Island, NC - Surf City