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Best Western Statesville Inn
Ranked #7 of 21 Hotels in Statesville
Reviewed May 26, 2013

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank ladibug888
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Stattesvilleinn, Manager at Best Western Statesville Inn, responded to this reviewResponded June 14, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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467 - 473 of 543 reviews

Reviewed May 21, 2013

We travel back from Florida every year and this is our second time to stay at the Best Western in Statesville. We travel with our dog, he loved the dog treat that they gave him at the front desk. Auburn made my day, she was so helpful with the breakfast and the making of my delicious waffles. Auburn keep the coffee hot and had plenty. We found the entire staff to be pleasant. The room was clean and the carpet appeared to be new. Location was right off I-77. I'll be back for those delicious waffles.

Jackie C and Chuck, Cooper who loves the girls at the front desk.

  • Stayed: May 2013, traveled with family
    • Value
    • Location
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1  Thank JackieC399Hend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stattesvilleinn, Manager at Best Western Statesville Inn, responded to this reviewResponded June 14, 2013

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thanks again

Bharat Desai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2013

The updated rooms include fridge, microwave, flat screen tvs, and very comfortable double beds. The desk and cleaning staff were courteous and helpful. Morning began with well stocked breakfast items in a clean area. Be sure to check the popcorn machine in the lobby. Access is easy off and on from I81, but quiet lodging. By far the best overnight stay of the week.

Room Tip: All rooms are easy walk to car. Quiet off street with rooms facing parking lot. Comfy everywhere.
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  • Stayed: May 2013, traveled with friends
    • Value
    • Location
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1  Thank Sally H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stattesvilleinn, Manager at Best Western Statesville Inn, responded to this reviewResponded May 28, 2013

Thank you for your response regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

We hope you will come back and see us again soon and enjoy our southern hospitality.

Thanks

Bharat Desai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2013

The front desk staff was very friendly and helpful but the rooms leave a lot to be desired.

The first room I was given did not have a working commode. I got transferred to another room and there was an issue with insects, not to mention the countertops and tub were not very clean.

As far as parking an 18-wheeler at the hotel, that won't happen. If you have a truck but no trailer, it's doable but very tight.

I have stayed at less expensive motels out there and they were much cleaner. i won't be staying at this particular motel ever again until it's under new management.

  • Stayed: April 2013, traveled on business
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1  Thank TXAgitator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stattesvilleinn, Manager at Best Western Statesville Inn, responded to this reviewResponded May 28, 2013

Thank you for taking time to let us know about your experience at the hote.

We do have a limitation of truck parking but being a dead end street most of the trucks are parks on the curb side of the street. I apologize for not having truck parking in the parking area.

We did have a exterminator service on property and we have informed them to do extensive summer treatment for the insects.

I apologize again and hope to have an another chance to treat you with our hospitality.

Manager
Bharat desai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2013

Very good location right off I-85. Very efficient check-in and most helpful when enquiring into good places to eat that were close by. Followed their recommendations which were right on. Enjoyed a very well prepared meal at Charcoals Restaurant (across the street) providing friendly and excellent service at an exceptionally reasonable price.
Although we stopped later in the evening we were provided with a large clean suite complete with microwave, coffee maker and extra space if one wanted to do some work. WIFI was very fast. The place must be very popular as the parking lot was almost full when we arrived.
The King size bed was very comfortable and provided for a full night of restful sleep.
Very good breakfast was provided in a clean and welcoming enviornment with an excellent variety of food and refreshments to choose from. Very efficient and accomodating staff serving the breakfast and also excellent, helpful and professional staff handling the checkout quickly.
I would definitely stay there again. On the negative side; the television reception was very fuzzy on many of the available channels.

Room Tip: Very good selection of breakfast items to get your day started.
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  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
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Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stattesvilleinn, Manager at Best Western Statesville Inn, responded to this reviewResponded May 11, 2013

Thank you for sharing your experience at our hotel.

A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we are doing right, what we’re doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.

Thanks again for your comments.

Bharat Desai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2013

Great amenities and lots of upgrades. It was a nice quiet part of town with all the restaurants the next exit and across the street, a great bar/lounge at the Ramada. The staff was very pleasant and accomodating.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tarheelforever1027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stattesvilleinn, Manager at Best Western Statesville Inn, responded to this reviewResponded April 30, 2013

Thanks for taking time from your busy schedule to give us your feedback.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.


Thanks again

Bharat Desai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2013

We stayed here on April 05th and April 19th on our way to Florida and on our way home as well. This is a great hotel at a great price and the staff is beyond helpful and friendly. If I owned my own business - I would be recruiting them. My husband left a small bedside fan in the room on April 05th and it was returned to us on April 19th. The rooms have been nicely updated and the TV's are great. We found this place several years ago and it will always be the one we book for our trip to Florida and return trip home. We wouldn't dream of going anywhere else. Thank you again for a wonderful stay!!

Room Tip: Great room access from parking lot!!
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  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stattesvilleinn, Manager at Best Western Statesville Inn, responded to this reviewResponded April 30, 2013

Thank you for taking time to fill out survey.

We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices.

Hotels like ours depend on the customer like you who let us know how we are doing and how we can improve.

Again Thanks for your comment.

Bharat Desai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Statesville Inn

Address: 1121 Morland Dr, Statesville, NC 28677-6973 (Formerly BEST WESTERN Statesville Inn)
Phone Number:
Location: United States > North Carolina > Statesville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Statesville
#6 Business Hotel in Statesville
Price Range: $76 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Statesville Inn 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Want a hotel near Hiddenites Gem Mine, Fort Dobbs and Charlotte? BEST WESTERN Statesville Inn is perfect for both business and leisure travelers alike.Key North Carolina attractions surround this Statesville, NC hotel, including Hiddenites Gem Mine, Fort Dobs, NASCAR shops and races, Myrtle Beach and Charleston. Just a short drive away, explore outdoor adventure at Lake Norman and the Blue Ridge Mountains. Plus, it's a breeze to get around town with a convenient location just off I-77. While in town, don't miss the Carolina Balloon Fest or the Horse Auction - two local favorites!After exploring everything the area has to offer, head back to the pet-friendly BEST WESTERN Statesville Inn to relax in a cozy guest room or suite, complete with cable satellite television with HBO®, a microwave, refrigerator and free high-speed Internet access. Whirlpool suites are available upon request. After a great night's sleep, start the start the day off right with a complimentary continental breakfast, go for a swim in the outdoor swimming pool or work out at our on-site fitness center. This pet-friendly hotel also features business services, meeting/banquet facilities and a close proximity to area businesses, like Lowe's Home Improvement, Freight Liner and ASMO.Ready for an unbeatable Statesville, NC hotel experience? Our friendly, welcoming staff is waiting to greet you. ... more   less 
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Also Known As:
Best Western Statesville Hotel Statesville
Statesville Best Western

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