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“Restful Night”

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Holiday Inn Express Hotel & Suites Statesville
Ranked #11 of 21 Hotels in Statesville
Reviewed June 25, 2014

Just stayed for a night because I was in town for a wedding. The room was very nice and clean, it was much better then I expected. Location couldn't have been better. It was right off the highway and close to restaurants and Walmart. There is currently construction on the highway so if you are noise sensitive, please pick another place.

The beds were wonderful! The only negative is that the pillows were too soft. I also had issues with the toilet handle not working properly but it wasn't something I couldn't deal with. The room also had a mini refrigerator, microwave, and a mini sink. Oh did I mention free internet and "hot" breakfast until 9:30am. The breakfast wasn't anything to write home about but it's something to get your day started.

Overall, I would stay at this hotel again.

Room Tip: Room 417 was right across the elevator and facing the front, despite that the room was still quiet.
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  • Stayed: June 2014, traveled with family
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Thank pristinehart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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102 - 108 of 193 reviews

Reviewed June 23, 2014

My sister and I just spent 3 days at this HIE while visiting family, and I will not be returning. Between a very noisy air conditioner and right-next-door highway construction that went on all night (trucks' beeping back-up signals), we kept waking up all night long. The lobby is downright depressing, sparsely furnished with what I can only call Walmart-chic furniture, not a live plant or painting to be seen, and worst of all, there is a distinct funky smell when you walk in the front door. After breakfast, there was no coffee or water available for the rest of the day as is usual at other nearby HIE properties I have stayed at. The elevator was painfully slow. It was much faster to take the stairs. All this for a relatively pricey rate. On the plus side, the room was clean, comfortable and bonus-sized, and the housekeeper was very nice and conscientious. She obviously took pride in her work and we tipped her accordingly. Sorry I could not leave a more positive review in other areas.

Room Tip: Ask for a room on the other side of the building from I-40!
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  • Stayed: June 2014, traveled with family
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Thank syounger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Statesville, responded to this reviewResponded July 8, 2014

Dear syounger,

Thank you for staying with us and leaving a review. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We are deeply sorry for any inconveniences you have experienced. We take all comments into consideration and welcome any opportunity to improve. We are hospitality professionals and strive to be the best. Your comments will be looked into.

If there is anything you need next time you stay with us, please do not hesitate to contact the Manager on Duty.

Sincerely,

Jaime W
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2014

Hotel was pristine! BUT one of our queen beds was so very squeaky and neither the door to the bathroom or hallway worked property. Also, heads up to construction currently being done to highway right along side of hotel. They must be working 24 hours a day on that thing, because it kept me up half of the night. Staff was very accommodating and breakfast was same as most HIE. I would def go back after construction was completed!

  • Stayed: June 2014, traveled with family
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Thank gjaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2014

We were in town for a certification at a local fitness facility and stayed at this hotel. Everything was very nice, clean & comfortable. Front desk staff was extremely accommodating - they were very busy, but took the time to find a phone charger for me to borrow as I had forgotten mine.

  • Stayed: June 2014, traveled on business
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Thank KimShort81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2014

It was a delight to find a sparkling new hotel with staff to match starting with great front desk help that not only found us the room we needed, but also how to get there. Spacious rooms with towering ceiling, and so was breakfast

  • Stayed: June 2014, traveled as a couple
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Thank bthomaspe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2014

We were passing through and this hotel was on our route. The people at the front desk were very nice. The room had everything we needed. Fridge. Microwave. Good internet. Comfy beds. Only bad part was the breakfast. There were hardly any items available. 1 muffin. 1 yogurt. The lady working just didn't care. You could tell she didn't want to be there and maybe if she wasn't it would be better. If they breakfast was different it would definitely have been a 5.

  • Stayed: May 2014, traveled with family
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Thank Katie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2014 via mobile

This hotel is very nice, the staff is friendly and the rooms are very clean and the ac works well. When we arrived after having a pretty rough experience at a Sleep Inn. Shawanna greeted us and was very kind and helpful. She came to our room and set the crib up for us including sheets and blankets. The king sized bed was comfortable and the room was nice and cool. All of the staff was exceptional, telling us good places to eat, and nice places to visit. We were so pleased with this experience!

  • Stayed: April 2014
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1  Thank Mandapete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Statesville

Address: 939 N Carolina Ave, Statesville, NC 28677-3414
Phone Number:
Location: United States > North Carolina > Statesville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 21 Hotels in Statesville
Price Range: $125 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Statesville 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
Welcome to the newest Statesville hotel the Holiday Inn Express & Suites - Statesville, NC ideally located off I-40 at exit 151 & just mile from I-77. Our Statesville hotel offers relaxing rooms featuring stylish decor & amenities, including a micro/fridge; wire/less HSIA & the best night sleep ever.Start your morning off right with our energizing Express Start hot breakfast bar featuring our world famous cinnamon rolls, eggs & bacon, low-carb selections, Smart Roast Coffee & much more! The Holiday Inn Express Statesville is at the Crossroads of the Piedmont. We feature a 24-hour fitness & business center & a refreshing indoor-heated pool. Our Statesville hotel will exceed your expectations.Our Holiday Inn Express Statesville hotel is well-equipped for your corporate & leisure travel. We are near Iredell Memorial Hospital, DANA Corporation & JC Penney. Unique experiences await you in Statesville. Whether shopping in our downtown, visiting our five historic districts, attending one of our nationally known festivals, visiting a NASCAR shop, playing golf, searching for precious gems or simply taking a stroll through our beautiful community, you will find something for everyone. Our Holiday Inn Express Statesville professional & friendly staff will welcome you to your home away from home. Once you stay, you will return time & time again; we are a Great Hotel that Guests Love. ... more   less 
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Holiday Inn Express Hotel And Suites Statesville

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