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“Excellent place for a nights stay”

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Courtyard Statesville Mooresville/Lake Norman
Ranked #3 of 21 Hotels in Statesville
Certificate of Excellence
Holland, Ohio
Level Contributor
256 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Excellent place for a nights stay”
Reviewed November 4, 2012

We had the pleasure of spending a night here and would highly recommend it. The staff was very courteous and went out of their way to make our stay pleasant. The room was ready, very clean and the bed comfortable. Everything was in working order and they had a great shower. The food is not a 5 star restaurant but what you'd expect in a good lobby hotel restaurant. We'll for sure return here when we're back in the area.

Room Tip: We were on the 4th floor and it was VERY quiet.
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vkngprints
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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227 reviews from our community

Traveler rating
    143
    65
    13
    4
    2
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Raleigh
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 28, 2012

We came into town for the Statesville Balloon Festival and had a great experience at this property. We travel extensively and usually try to stay at Marriott properties. The customer service and friendiness of the ENTIRE staff was so welcoming! From the moment we arrived, until check out they greeted us with smiles. Very pleasurable and we will stay there again! One thing we might suggest: poop bag stations on the ends of the building. We traveled with our sweet little angels and we brought our own to pick up, but it might be helpful for others that didn't bring any bags. Overall, AWESOME property! Thanks for being so nice.

  • Stayed October 2012, traveled as a couple
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Helpful?
1 Thank Candy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wheeling, West Virginia
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 2, 2012

We stayed one night Sept 24, 2012. Traveling from Northeast to Florida. Staff was super friendly, easy check-in/out, etc. Only concern - bathroom was maybe not as clean as I have come to expect from Marriotts. It wasn't dirty - just didn't appear to have been cleaned well.

  • Stayed September 2012, traveled solo
    • Value
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Helpful?
1 Thank bheinz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 25, 2012

Very nice staff. Good location (within walking distance of a couple restaurants and a movie theater. Room are nice and clean. The bed is comfortable.

Temperature control is terrible. Each room has a thermostat but does not work well. Rooms are never the actual temp, either too cold or hot.

Room Tip: Wireless strength is much stronger in the rooms close to the elevators.
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank ed_cool02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rochester new york
Level Contributor
142 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 3, 2012

We stayed at this property as a quick stop on our return from Florida to New York; it was very pleasant and worthy of more time than we had. The rooms were very attractive, clean, and comfortable. The lobby restaurant was small, but offered plenty of variety for our purposes. would definitely stay again when we do our North/South travel a couple of times per year. It was a little pricey for a quick stop, but well worth it.

  • Stayed April 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank rochestertraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Okeechobee, Florida
Level Contributor
169 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed August 14, 2012

I reserved a room at this location for my daughter to stop at overnight on her way back to school. I used Marriott reward points and told them I wanted to put any extra charges (pet fee, room service, etc) on my credit card. They said I'd need to fill out an "Authorization Form" and fax it to the hotel - which I did. Two days before she arrived, I called the hotel directly to ensure they had the form. The person I was speakinng with assured me it was there. But when my daugher arrived, they made her use her credit card (she even had a copy of the form!)- they said they'd still put the charges on my card - but they didn't. This hotel staff definitely does not represent what I've seen at other Marriotts. I'll never reserve a room here again.

Room Tip: Try the local Hilton or Holiday Inn
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank JVBV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy B, General Manager at Courtyard Statesville Mooresville/Lake Norman, responded to this review, August 28, 2012
Thanks for choosing Courtyard Statesville! We appreciate hearing from our guests on how we can improve our service for our guests. I am sorry to hear, though, about the issues you encountered while your daughter was staying with us. I have personally reviewed these comments with our associates as we strive to make our guest's stay with us as worry-free as possible. It is very helpful for us to hear from our guests because it helps us to identify any concerns with our team and make the appropriate changes for upcoming stays. Thanks for your feedback and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Level Contributor
118 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed August 11, 2012

Spent 3 nights here on business travel and it was a nice surprise. This is one of the newer courtyard properties so you have a "bistro-type" restaurant available with bar.

Rooms were clean, well done and bed/bedding provided an excellent night's sleep.

Everyone was exceptionally helpful & friendly. Lovely patio area out back w/pool.

There's a sports bar just across the street (sorry; can't remember the name) that the staff recommended. It's lively, food is good, friendly crowd.

I'll definitely stay here again.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GypsyAtLast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Statesville Mooresville/Lake Norman

Property: Courtyard Statesville Mooresville/Lake Norman
Address: 1530 Cinema Dr, Statesville, NC 28625-5400 (Formerly Courtyard by Marriott Statesville)
Phone Number:
Location: United States > North Carolina > Statesville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Statesville
#2 Romantic Hotel in Statesville
#3 Business Hotel in Statesville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Statesville Mooresville/Lake Norman 3*
Number of rooms: 92
Official Description (provided by the hotel):
The new Courtyard by Marriott Statesville provides greater flexibility and choices for our guests. Located just north of Mooresville and Charlotte, our new lobby features inviting, flexible spaces to work or relax, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard(TM). This Marriott hotel is conveniently located less than 20 minutes from North Charlotte, Mooresville and the headquarters for Lowe's and many of the Nascar Race Teams. ... more   less 
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Also Known As:
Courtyard By Marriott Statesville Hotel Statesville

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