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“Nice clean hotel. Very loud when people talking in the...”

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Wingate by Wyndham Southport
Ranked #3 of 5 Hotels in Southport
Holland
1 review
“Nice clean hotel. Very loud when people talking in the...”
Reviewed January 27, 2014

Nice clean hotel. Very loud when people talking in the hallway. Small pillows. Water pressure in shower great - in sink not great. Check-in person was also taking reservations over the phone and I waited through four phone calls until I could get my key on a pre-paid room!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Leslie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WingateSouthpor... N, Front Office Manager at Wingate by Wyndham Southport, responded to this review, February 1, 2014
Thank you for your review. We want to apologize for your stay not being up to your standards and we are very sorry that your check in process was slow. We do want to say that the pillows in our guest rooms are Wingate standards and that we will mention the water pressure in our next management meeting. We do want to make sure that all of our guest are happy with their stay and we appreciate both negative and positive reviews so that we can correct the issues that you had during your stay. We apologize again that your stay was not up to your standards.

With Regards,
Wingate by Wyndham
Southport, NC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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English first
Columbia, South Carolina
Level 5 Contributor
72 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed January 26, 2014

I've been staying here off and on for the summer and winter. I've tried other hotels and always come back here. It is the most pleasant and most comfortable of the area's properties. The staff is very kind, very helpful, and very efficient. The owners are often out and about cleaning or doing other work themselves - and I like to see that involvement. The rooms have been very clean and always in good repair. When one of the TV channels went out, they were right on it, calling the cable provider to get the problem fixed.

OK, yes, there are very bright lights that can shine in some windows. I've closed the black out curtains and that tended to resolve the issue, but if you're a particularly sensitive sleeper you should request a room in the back of the hotel.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank MikeT100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WingateSouthpor... N, Front Office Manager at Wingate by Wyndham Southport, responded to this review, January 27, 2014
We appreciate you taking the time out of your schedule to post a review regarding your recent stay with us. We are glad that you like our hotel and that our staff is helpful to your needs during your stay. Thank you for choosing to stay at our hotel while you are in the area, we appreciate and welcome our regulars.

With Regards,
Wingate by Wyndham
Southport, NC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oswego
1 review
Reviewed January 14, 2014

There was a huge bright light just outside my room, with no way to shut the curtains. It was as bright as daylight in the room all night! The front desk was exceptionally nice and polite-downright friendly. Room was large and bed was very comfortable. The free breakfast included cereal, oatmeal, bacon, sausage, eggs, waffles and bread. Only 1 computer worked in the business center. If not for the light this could have been a five star stay.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WingateSouthpor... N, Front Office Manager at Wingate by Wyndham Southport, responded to this review, January 16, 2014
Thank you for posting your comments concerning your stay with us. We appreciate both postive and negative comments so that we can make each stay with us an enjoyable one. We are sorry to hear that your stay here this time was not up to your expectations. We do apologize for the outside light that we have to have due to specific guidelines to illuminate the hotel. This matter will be discussed with management in our next meeting to see if there is a different type of curtain that can be put in the room to help keep the light out.

With Regards,
Wingate by Wyndham
Southport, NC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Southport

Property: Wingate by Wyndham Southport
Address: 1511 N Howe St, Southport, NC 28461-2608
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Southport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Southport
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham Southport 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Located 45 minutes from Fort Fisher Aquarium in Kure Beach NC ... more   less 
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Also Known As:
Wingate By Wyndham Southport Hotel Southport

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