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“Musty and humid room”

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Wingate by Wyndham Southport
Ranked #3 of 5 Hotels in Southport
Reviewed June 24, 2013

The room was very humid and smelled moldy/musty despite the thermostat bring set to cool and at 70 degrees. The down comforter was too warm for this time of year and the pillows were overly firm. Breakfast was adequate.

Stayed: June 2013, traveled with family
Review collected in partnership with Wingate by Wyndham
Thank Fumiko R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WingateSouthpor... N, Front Office Manager at Wingate by Wyndham Southport, responded to this reviewResponded July 2, 2013

Dear Guest,

Thank you so much for the feedback on your last visit to our hotel. We have gone over the mentioned areas that you were concerned about and have corrected the listed issues. We do apologize for the issues and look forward to seeing you on your next visit.


With Regards,
Wingate by Wyndham
Southport, NC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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801 - 807 of 999 reviews

Reviewed June 23, 2013

This hotel is nice, and very conveniently located near Southport and Oak Island. The staff is friendly and very responsive. I would recommend this hotel to anyone coming to the area for the time being. However, I am not sure about the future of this hotel. The construction seems shoddy. The equipment (such as air conditioners in the room, lighting, elevators, etc.) are already not very reliable, with leaks developing on AC units, problems with ceiling lighting, rusting on door jams in the bathroom, etc. Couple that with the fact that I have not seen a maintenance staff here and I wonder how long this will be a nice place to stay. For now, though, you can come here and rest assured that you will have a nice, relaxing stay.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank SKSTech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WingateSouthpor... N, Front Office Manager at Wingate by Wyndham Southport, responded to this reviewResponded June 24, 2013

Dear Guest,

We here at the Wingate by Wyndham in Southport, NC would like to thank you for sending us a comment on your stay. We have gone over all areas that you have provided us with and have already begun the necessary corrections required. We are happy to hear all of your concerns and look forward to your next visit with us. Again, thank you for your feedback.

With Regards,
Wingate by Wyndham
Southport, NC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2013

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Jon F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WingateSouthpor... N, Front Office Manager at Wingate by Wyndham Southport, responded to this reviewResponded June 24, 2013

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Reviewed June 16, 2013

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Jamie L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WingateSouthpor... N, Front Office Manager at Wingate by Wyndham Southport, responded to this reviewResponded June 24, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 12, 2013

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank OBXDreaming
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WingateSouthpor... N, Front Office Manager at Wingate by Wyndham Southport, responded to this reviewResponded June 16, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 11, 2013

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Angelisa T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WingateSouthpor... N, Front Office Manager at Wingate by Wyndham Southport, responded to this reviewResponded June 16, 2013

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Reviewed June 3, 2013

I got to the hotel at 12:30am, and the staff was friendly enough. Then, I got in the elevator to go to my room, and it sounded like it was going to break. When I got to my room, the bed spread had greasy spots and was visibly dirty. I would only stay here again because it is the closest hotel to my business destination and was paid for.

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
1  Thank Victoria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WingateSouthpor... N, Front Office Manager at Wingate by Wyndham Southport, responded to this reviewResponded June 6, 2013

Dear Guest,

Thank you for taking time to share your hotel experience with us. I am sorry to hear that it was not up to the correct standards for our guests. We have gone over the stated issues and are currently making corrections. Thank you again for the feedback.

Wingate by Wyndham
Southport , NC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Southport

Address: 1511 N Howe St, Southport, NC 28461-2608
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Southport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Southport
Price Range: $87 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wingate by Wyndham Southport 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Located 45 minutes from Fort Fisher Aquarium in Kure Beach NC ... more   less 
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Also Known As:
Wingate By Wyndham Southport Hotel Southport

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