We stayed at the Best Western for the Pinehurst Triathlon. Upon our arrival, we were happy to note that the hotel was very clean inside and out. The staff was very polite and promt. The room was nothing special, but very clean. We asked for a late check-out so I could shower after the race and they allowed us to stay until 13:00. After the race, we headed back to the hotel to clean-up and when we arrived at our room at about 12:20PM, the maid staff was outside the room and had already cleaned it and thrown away everything we had in the fridge....... Obviously, we weren't happy. I immediately went to the front desk and spoke with Clara who was on duty. She was extremely polite and apologetic and immediately gave us the key to the room so we could go shower and change. I was very grateful that Clara took a bad situation and made it right.
I would definitely stay again.More
- Free Wifi
- Free Parking