As we walked in the door, we were surrounded by the staff and most amazingly the owner. In fact we do not live in the area but have been greeted by the owner almost everytime we have visited this popular Italian restaurant. The owner's greeting is always gracious and cordial.... not just the typical 'how your dinner' found at so many chain restaurants. At Rafaele's, the owner takes personal pride and interest in your visit. As a result, the food is of supurb quality and true to its Italian roots. This is my favorite Italian restaurant in the area!