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“STAY HERE NOT THE COMFORT INN”

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Sleep Inn & Suites Smithfield
Ranked #3 of 10 Hotels in Smithfield
Certificate of Excellence
Reviewed November 24, 2013

Stayed in Sleep Inn AGAIN a couple of weeks ago - GREAT STAFF - MOST HELPFUL IN SUGGESTIONS OF WHERE TO GO FOR MEAL - GREAT ROOM - TRY TO STAY AT THIS CHAIN WHENEVER I TRAVEL IF POSSIBLE.

Want to say sorry for the bashing the Sleep Inn got from me in May - Did not realize I was tuned in to this place versus Comfort Inn - Who should have gotten the bashing -

  • Stayed: November 2013, traveled with family
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Thank CRITIC1OF2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this reviewResponded November 25, 2013

We always enjoy headlines that read STAY HERE. Having this great recommendation from a Trip Senior Reviewer is extra sweet!! Thank you as well for recognizing our Great Staff who excel at guest services. We do have extra discounts for shopping and eating out so we recommend to always check in first. We very much appreciate your loyalty to Sleep Inn & Suites and promise to provide you the perfect place for Sweet Dreams.

Kind regards,

MBoyette
Sales Director

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294 - 300 of 493 reviews

Reviewed November 10, 2013 via mobile

No fancy frills, here, but it was the perfect overnight stop on the drive from Florida to New Jersey. Two double beds in a room large enough for 3 adults. Towels and toiletries are what you expect at a budget hotel—no big plush terry cloth toweling here. The room was quiet, even though it's just off I-95. A stay includes a substantial complimentary breakfast that includes self-made waffles, egg-mcmuffin-style scrambled eggs and sausage, assorted yogurt, cereals, pastries, and more.
Staff at the desk greeted us with a cheery welcome when we arrived, and offered chocolate chip cookies. The morning staff was equally friendly.
The Carolina Premium Outlets are about a half mile north, for those who enjoy shopping. Plenty of chain restaurants to choose from, too, in case you're hungry for something other than breakfast.

Stayed: November 2013
1  Thank Regina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this reviewResponded November 11, 2013

5 Stars for Perfect Overnight Stop! We are the perfect stop halfway from Jersey to Florida. We want to be the best value for the money with extra clean rooms and extra nice staff. Hot breakfast is included with Royal Cup coffee, homemade waffles, sausage and eggs. Thank you for the especially nice review. We'll save chocolate chip cookies hoping you'll come stay with us again.

Kind regards,

MBoyette
Sales Director

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Reviewed November 9, 2013

stayed one night. from the welcome and check in at 9pm to breakfast and checkout, everything was extremely well done. the room was clean and comfortable, breakfast was ample, nicely presented and tasty. all staff we dealt with were pleasant and helpful. excellent value. would definitely stay here again.

  • Stayed: November 2013, traveled with friends
    • Sleep Quality
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Thank SneakerladyNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this reviewResponded November 10, 2013

Extremely well done are very sweet words indeed! Just knowing that you enjoyed your stay from beginning to end is quite wonderful. Excellent value, clean and comfortable with kind and courteous staff is a banner we are proud to fly everyday. We look forward to serving you again when you are in our neighborhood.

Kind regards,

MBoyette
Sales Director

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Reviewed November 9, 2013

We stopped at the Sleep Inn in Smithfield after a grueling long drive from Florida. They honored the coupon from a book we picked up at a rest area. HOWEVER, I was told they don't allow pets (we have severe allergies) and low and behold next morning a woman appeared from the elevator with a small dog in her arms. This is not the first time this has happened to us. In a recent hotel I was awake all night wheezing from animal dander after being told they didn't allow animals. My inhaler didn't even help. Anyway, Lisa at the front desk is very friendly and accommodating. Thank you again Lisa for the outlet coupon...sorry yours didn't work out for you.
Our king room was nice and large with a sofa. The bed was comfortable; however hubby was very concerned that it didn't appear sheets were fresh..Both sheets were crumpled..he really didn't want to stay. He wasn't a happy camper!!!! I have been told by someone who worked at a major hotel that they do not always change the sheets if someone stays just one night. UGH...disgusting!!! Anyway, the rest of the room was spotless. Bathroom and tub were very clean, but the soaps the hotels are leaving for guests are getting smaller and smaller. So I guess it's better to bring your own.
The breakfast room was lovely and not crowded. The breakfast was ok except what happened to scrambled eggs. They are now serving those awful egg patties like McDonald's uses on their egg mcmuffins. They don't even taste like eggs. So there were those things, sausage patties, make your own waffles, mini breakfast pastries, bread, english muffins, mini bagels, biscuits,yogurt, hard boiled eggs, cereal, juice, coffee, tea, hot chocolate packets, grit packages, and only oranges for fruit....;last thing I wanted to see coming from Florida was an orange!!!! Need to offer more fruit variety...egg patties and sausage patties were kept warm and items were refilled as needed. Overall, very nice, clean place to rest. I realized after we had gone 22 miles from the hotel, I had left my medication in the room fridge. I called right away and someone did get it for me and it was waiting in the lobby when we returned to the hotel. Thank you for that.,. That's the first time I ever did that and thank God we hadn't gone farther than we had. No problem with parking. Factory Outlets conveniently located almost next door. Lots of places to eat as well. First Sleep Inn that we have ever used after bad experiences in other Sleep Inns. Would highly recommend....

  • Stayed: November 2013, traveled as a couple
    • Value
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Thank Nonnap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this reviewResponded November 10, 2013

Thank you for recommending us as a nice, clean place. We do want to be clear about our pet policy. The only kind we accept is a service animal when our guest has the appropriate documentation at check-in. I can assure you that as a Choice Platinum eight time award winner that we always change the sheets before someone new checks in. As you said our rooms are spotless. We give the greatest care to cleaning and to making sure our staff is attentive to every need. You have only to let us know and we will do it for you. I am so glad we were able to have your medication waiting for you at the front door when you returned. We thank you for your high recommendation to stay here as proof that we will see you again, Senior Contributor.

KInd regards,
MBoyette, Sales Director

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Reviewed November 9, 2013 via mobile

I didn't expect much when we entered the small lobby, but we were really impressed by our room. The room was very large and looked brand new. Nicely decorated, spacious, clean and a flat screen with plenty of channels. The bathroom was large, clean and seemed new also. We got a good night's sleep and had a decent breakfast. Staff was very friendly and promptly called to tell us we had left a couple of items behind. We will definitely stay here in the future.

  • Stayed: November 2013
    • Value
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Thank chelseamatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this reviewResponded November 10, 2013

It means so much to us that you were pleased with your recent stay with us! You are right about everything seeming new. We have just completed our new Design to Dream theme in each guest room with everything brand new from top to bottom. We very much appreciate your kind comments and are finding our guests really love the new design. Thank you for also recognizing our staff as friendly and attentive. The best is that you are planning to come visit us again. We wish you safe travels and will be waiting to see you soon.

Kind regards,

MBoyette
Sales Director

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Reviewed November 1, 2013

Clean and safe with a very friendly staff. For $78 per night this is hard to beat. This is the second time we've stayed here and it's just as nice as other more expensive hotels. Try it, you'll like it !!

  • Stayed: October 2013, traveled as a couple
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Thank minandmick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this reviewResponded November 2, 2013

Just what we want to be is great value for the money! Clean and safe with friendly staff is a great way to be known. We' re very proud that you liked our new renovation " Design to Dream". Absolutely everything is brand new and our guests are loving it. Knowing that you have stayed with us before and chose to stay with us again is the best review you could give us. Thank you Trip Top Contributor! We look forward to making your third visit a charming one.

Kind regards,

MBoyette
Sales Director

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Reviewed October 27, 2013

Will stay here again for sure. Very Clean Rooms, Staff was very friendly & responded promptly to my request for an Extra pillow. Check in was seamless & quick. Breakfast was more than adequate for Continental style.

Room Tip: our second floor non smoking room was very quiet
See more room tips
  • Stayed: October 2013, traveled as a couple
    • Value
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1  Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this reviewResponded October 28, 2013

You had us at Great Staff, Super Clean...will stay here again for sure! We can't thank you enough for taking the time to let us know that you enjoyed your recent stay with us. Clean is our favorite description. Thank you for noting friendly and responsive staff. Our guests mean the world to us and we want you to know it in everything we do. We only hope we'll get to serve you again in the very near future.

Kind regards,

MBoyette
Sales Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites Smithfield

Address: 270 N Equity Dr, Smithfield, NC 27577-6031
Phone Number:
Location: United States > North Carolina > Smithfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Smithfield
#1 Business Hotel in Smithfield
#2 Romantic Hotel in Smithfield
Price Range: $67 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites Smithfield 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
2017 Platinum Award winner hotel adjacent to Carolina Premium Outlet Mall. Featuring free hot breakfast with Sausage, Eggs, and Waffles. We have a large meeting room for business meetings or family reunions. Area attractions include Smithfield Cinnemas, Starbucks, Outback Steakhouse, Bob Evans, Ava Gardner Museum and American Music Jubilee. ... more   less 
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Also Known As:
Sleep Inn & Suites Smithfield Hotel Smithfield
Sleep Inn And Suites Smithfield
Sleep Inn Smithfield
Sleep Inn Hotel Smithfield
Smithfield Sleep Inn

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