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“Good hotel, great staff”

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Sleep Inn & Suites Smithfield
Ranked #3 of 10 Hotels in Smithfield
Certificate of Excellence
Reviewed December 20, 2012

Stayed one night on way to Florida. Hotel was easy to get to from the interstate. Room was clean and comfortable, staff was excellent. Close to shopping and restaurants, and the breakfast was very good. Will stay here again.

  • Stayed: November 2012, traveled as a couple
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1  Thank schoonerns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this reviewResponded December 21, 2012

You cannot believe how much it means to us that you would take the time to let us know how much you enjoyed your stay! In the busy holiday bustle, we're so glad that our front desk staff made you feel welcomed and right at home. We've been awarded the Apex Award for hospitality and service excellence. Today we have also learned that we are ranked in the top 3% of USA Sleep Inns winning the prestigious Platinum Award for 2013. Your review is just like icing on the cake! Thanks so much!!

KInd regards,
MBoyette
Sales Director

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352 - 358 of 493 reviews

Reviewed December 12, 2012

This Sleep Inn is exactly what it should be. Easy on and off Interstate 95, clean rooms, easy parking, friendly staff, good breakfast included, restaurants within driving and/or walking distance and some mighty fine chocolate chip cookies gratis upon arrival. Enjoy your stay!

  • Stayed: November 2012, traveled with family
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2  Thank LJinSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this reviewResponded December 13, 2012

We do love to hear from Trip Senior Contributors! We know that you take the time to time to let us know what you like and that you have descriminating taste. The excellent high marks for cleanliness, friendliness, location and great breakfast wowed us in a big way! We're letting Santa know to have some extra freshly baked chocolate chip cookies in your stocking this year. We'll defintely save you some next visit. Thanks again and again.

Kind regards,

MBoyette
Sales Director

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Reviewed December 9, 2012

I stay at the Smithfield Sleep Inn for two reasons. First it's one of hte best properties in North Catrolina and secondly, the lead front desk agent, Lisa, is oneof the best. Always helpful and greets me every time I check in. Clean hotel, greak breakfast and easy to get to. I enjoy staying and seeing Lisa at least twice a month as a Choice Preferrred Partner.

  • Stayed: December 2012, traveled on business
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Thank JBINNORTHCAROLINA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this reviewResponded December 10, 2012

Thank you so much for naming us a Perfect Choice Hotel!! Just delighted to have you stay with us often. It goes without saying that our lead front desk agent is all about making your stay the tops. She is always caring and attentive to our guests. Thank you as well for complimenting us on our great hot breakfast and cleanliness. We look forward to your next visit.

Kind regards,

MBoyette
Sales Director

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Reviewed December 4, 2012

Each time my family and I are in the area, we stay at this property and have never been disappointed with our decision! As usual, a funeral brought us to the area this past weekend and the only place my uncle would consider staying was the Sleep Inn...2 rooms, each clean and comfortable. Both had fridge & microwave amenities, which we utilize, and mom never missed breakfast.
Front desk staff ALWAYS friendly and Lisa is a sweetheart!! We love her!!

  • Stayed: December 2012, traveled with family
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1  Thank TweeteyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this reviewResponded December 6, 2012

Hey Tweetey, You are a Sweetie!!
Such a terrific review of your recent stay with us! We are so sorry that a funeral brought you to us, but so glad that we were able to host you again. And that Lisa is becoming world famous for her southern hospitality and amazing charm. It's worth a visit just to meet her. We make guest service our #1 priority, so all our staff are devoted to each guest and their needs. All we can say is thank you and hope to see you real soon!

KInd regards,

MBoyette
Sales Director

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Reviewed December 1, 2012

Great location off I-95 and the Leslie at the front desk was so helpful when I called the hotel. Hotel is clean and there are many restaurant to choose from in the area. It was Leslie at the front desk that made my decision to stay at this hotel.

  • Stayed: December 2012, traveled with family
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Thank MdalyNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this reviewResponded December 2, 2012

You are such a sweetheart to take the time to review us with excellence for location and customer service. We know there are many hotels to choose from, and knowing you were
happy with us means the world to us! Our front desk lead agent is truly excellent. We agree
that great customer service can make all the difference in your stay and decision to come again.

Kind regards,

MBoyette
Sales Director

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Reviewed November 12, 2012

Our family drives to Florida from Long Island a few times a year to see the in-laws. We have stayed in various overnight in- transit grade accommodations on the way down and up over the years but haven't found one to equal the value, cleanliness, friendliness and convenience of Sleep Inn in Smithfield. It is well managed and quality and service is always consistent. This past weekend was our sixth stay at this establishment. We will most certainly be coming back.

Room Tip: Never have had a bad room here but you might want to choose a room away from the early morning traff...
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  • Stayed: November 2012, traveled with family
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1  Thank RJT117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this reviewResponded November 13, 2012

You've stayed with us 6 times which tells us you know us pretty well. Your excellent ratings for value, cleanliness, convenience and friendliness are exactly how we like to be known. But the really glorious moment for us is that you like us enough to come again. 7 is definitely going to be the charm. Please let me know when you are able to come back. I want to arrange a little seventh heaven for your next stay!

Kind regards,

MBoyette
Sales Director

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Reviewed October 30, 2012

We received the warmest reception possible when we arrived, complete with recommendations for dinner nearby that gave a 10% discount to Inn guests. The room was comfortable, immaculate and extremely quiet. The breakfast was adequate but what made it great was the attention by the attendant to every detail from filling pots to cleaning spills immediately. All hotel staff were very friendly with plenty of smiles brightening our stay.

  • Stayed: October 2012, traveled as a couple
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Thank Carol J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this reviewResponded November 2, 2012

There's not to much more you could have said that would have made us this happy
beyond warm, friendly staff and great accomodations. Our guests are the heart of our
business and we want to treat you with as much southern hospitality and kindness possible.
Thank you for recogonizing our efforts and recommending us so highly!

Kind regards,

MBoyette
Sales Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites Smithfield

Address: 270 N Equity Dr, Smithfield, NC 27577-6031
Phone Number:
Location: United States > North Carolina > Smithfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Smithfield
#1 Business Hotel in Smithfield
#2 Romantic Hotel in Smithfield
Price Range: $67 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites Smithfield 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
2017 Platinum Award winner hotel adjacent to Carolina Premium Outlet Mall. Featuring free hot breakfast with Sausage, Eggs, and Waffles. We have a large meeting room for business meetings or family reunions. Area attractions include Smithfield Cinnemas, Starbucks, Outback Steakhouse, Bob Evans, Ava Gardner Museum and American Music Jubilee. ... more   less 
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Also Known As:
Sleep Inn & Suites Smithfield Hotel Smithfield
Sleep Inn And Suites Smithfield
Sleep Inn Smithfield
Sleep Inn Hotel Smithfield
Smithfield Sleep Inn

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