I made my reservation over the phone & the hotel made the check-in date for Thursday instead of Friday. They charged me a cancellation fee & insisted their reservationist actually remembered me making the reservation 2 months earlier & they didn't make the mistake. Since I had nothing in writing, they refused to remove the cancellation fee.
So like the heading says, Better get it in writing.
- Official Description (provided by the hotel):
- It s Destination Cleveland County for unexpected Historic Treasures and Scenic Pleasures such as Broad River Greenway, Gardner Webb University, Hallelujah Acres, Harvest Works, Firehouse Cook-off and Hurst Jaws of Life,Historic site of a turning point in the Revolutionary War, hometown to Earl Scruggs and Don Gibson.Holiday Inn Express Shelby welcomes you to our 100% smoke free hotel! Shelby, dubbed 'City of Pleasant Living', is convenient to Charlotte, Hickory and Asheville, NC, Greenville and Spartanburg, SC.Take a walk through time; visit our restored & operational award winning antique carousel and train, or enjoy a tour through one of our art galleries or wineries. Holiday Inn Express Shelby is located on Highway 74 adjacent to Cleveland Mall. Enjoy our seasonal outdoor pool, business center and fitness center on-site. Take advantage of complimentary access to Dover Foundation YMCA and their full service facility. For our guests who Stay Smart , enjoy the Express Start hot breakfast including cheese omelets, scrambled eggs, bacon, sausage and gravy with biscuits daily from 6:30 AM-9:30 AM, guest reception Tues-Wed-Thurs 6:00-7:30 PM. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Shelby Hotel Shelby
- Holiday Inn Shelby
- Shelby Holiday Inn