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“Redecorated room, but very tired bathroom” 3 of 5 bubbles
Review of Best Western Hospitality Inn Esperance

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Best Western Hospitality Inn Esperance
Ranked #2 of 7 Hotels in Esperance
Perth, Australia
Level Contributor
360 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
“Redecorated room, but very tired bathroom”
3 of 5 bubbles Reviewed December 20, 2013

We stayed here for two nights in December when the daytime temperatures in Esperance were in the high 30s/low 40s. So we put the air conditioning through its paces. And it failed in one respect and that was noise -- it was VERY loud, even with the fan turned to low. The a/c's temperature was good, but I had to wear ear plugs at night to sleep as the 'low' fan was way too loud for a comfortable sleep.

The room was fine -- nicely decorated with a comfy bed, though the pillows were a mixed bag and I couldn't find one that suited me. It looked clean. However, the walls are a bit thin...

But the bathroom is another story -- it was a tired reject from the 1970s and needs serious refurbishment. It's tiny and the decor is somewhere between mid 1960s and late 1970s. For $150 a night, I expected a decent bathroom.

Free Wifi -- just ask at Reception and they'll give you the password.

What surprised me was that this motel is on the beachfront, yet I couldn't see a single room that overlooked the beach -- most seemed to face the pool area. That said, the beachfront is currently (Dec 2013) undergoing major refurbishment and is closed off to the public and isn't visible behind the high fences.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Rhonda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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203 reviews from our community

Traveler rating
    33
    93
    63
    11
    3
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Cairns
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed December 11, 2013

Having stayed in this establishment for 4 nights and booking a total of 4 rooms for some overseas business guests I was actually embarrassed by the attitude of the management of this place.
My clients went to have breakfast at 10 mins to 7 one morning and were refused entry into the foyer because the management said they would not open the doors until 7AM my clients simply wanted to sit inside because it was so cold outside, They served out of date goods in the breakfast area, they refused a 15 minute overstay from the check out time and in general were quite rude towards my clients to the point where as my clients wanted to change motels.
I will not be coming back to stay in this motel ever again, the whole experience was just terrible.
Considering i travel to Esperance on a monthly basis with clients its their loss in respects to income they could have generated from us.
THEY ARE UNFRIENDLY AND RUDE, GIVE THIS PLACE A BIG MISS !

Room Tip: Just dont go there !
See more room tips
  • Stayed December 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Brett D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Esperance hotels

Congleton, United Kingdom
Level Contributor
146 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed December 9, 2013 via mobile

We stayed one night. Room was clean and comfortable. Recently redecorated and newly carpeted. Everything you needed.Reception staff very friendly and helpful. The bistro is small but attractive. We had a good meal. The only downside was the extremely small glass of wine for seven dollars. Buy a bottle and take any left over with you- much better value. Location is good right on the promenade overlooking the harbour- somewhat spoiled currently by the fence erected for work on the foreshore- but not the motel's fault and nothing they can do about it.

Stayed December 2013, traveled as a couple
Helpful?
Thank Adele M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed October 30, 2013

My husband and I stayed here on the 21st and 22nd of October. The position of the hotel was great. Across the road from the beach and near the main shopping area. The beds were very comfortable and we had no issues with the room. However, we found the service at the front desk unfriendly and unhelpful. After coming from Albany and Margaret River where the hosts of our hotels were just wonderful, it was a rude shock. We asked if we could book in for dinner and were told quite abruptly that "no we couldn't, " as a tour group were coming through. The restaurant was open from 6pm -9pm and we noticed the tour group didn't arrive until about 7.30. We would have been happy to have an early dinner but weren't given the option. I hope the hosts lift their game when it comes to being welcoming as it makes such a difference to your impression of a place.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank HRHAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
892 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 280 helpful votes
3 of 5 bubbles Reviewed October 22, 2013

An OK place to stay, not startling, but OK. Everything worked just fine, the bed was comfortable and all was very clean. Check in was a tad slow, and even in todays day and age, wanted a form filled out with all sorts of information, must be one of the few places still doing that.

  • Stayed October 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CocoTampa123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
214 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed October 11, 2013

Excellent room situated at the back of the complex giving us a view of the ocean. Beds very comfortable although shower was gloomy/dark.(We christened it the black hole of Calcutta).The staff were friendly & helpful.

Room Tip: Ask for an upstairs room.
See more room tips
  • Stayed September 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Julene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
4 of 5 bubbles Reviewed October 11, 2013

This hotel is your typical motor inn type accommodation. The room was clean, freshly painted and the bed was very comfortable. What stood out on this visit vs the numerous other regional business trips in similar accommodation I have made across WA this year was the friendly and attentive service from the front desk staff. The female team member was extremely polite yet personable and rang within 5 minutes of arriving in the room to ensure everything was to my expectations. In terms of the price paid for this night's stay it was a good experience.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Hospitality Inn Esperance

Property: Best Western Hospitality Inn Esperance
Address: 44-46 The Esplanade, Esperance, Western Australia 6450, Australia
Location: Australia > Western Australia > Esperance
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 7 Hotels in Esperance
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Best Western Hospitality Inn Esperance 3.5*
Number of rooms: 49
Official Description (provided by the hotel):
Located in the town Centre and overlooking glorious Esperance Bay, the Best Western Hospitality Inn Esperance offers spacious, affordable and well appointed motel rooms with the quality assurance guarantee of being a member of Best Western - The World's Biggest Hotel Family. We offer comfort and country hospitality. After a delicious breakfast with us you may care to explore the surrounds of Esperance or just relax by our swimming pool, Carol and Karen, your hosts at the Best Western Hospitality Inn Esperance, and their friendly efficient staff are always very happy to help you on your way with information on tours, facilities available, and any questions you may have to make your stay with us enjoyable. ... more   less 
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Also Known As:
Best Western Esperance
Esperance Best Western

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