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“Great motel holiday”

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Robetown Motor Inn and Apartments
Ranked #2 of 7 Hotels in Robe
Certificate of Excellence
Loxton
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great motel holiday”
Reviewed January 5, 2012

We spent 5 great nights in this lovely motel. The staff are really friendly and helpful, there is a great indoor spa and pool and a kitchen like we have never seen in a motel, just fabulous.
The room was comfortable with everything we needed and the carpark was undercover - we did have a deluxe queen room. There is a free laundry and a deck to sit and have a drink.
The motel is well located on the main road 5 minutes walk to everything! However it is still very quiet as it is located on a hill. The owners are locals with lots of knowledge they will willingly share, nothing was too much trouble. Highly recommended!

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Julie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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383 reviews from our community

Traveler rating
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    67
    14
    8
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112
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Melbourne, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 29, 2011

Arrival was fine at reception for the 3 of us. Pool hours were stated to be open till 830pm. However the pool area was found locked at 7pm. Small detail but when the owners were contacted they refused to open the pool at that time... FRUSTRATION!

Rooms were clean and tidy, plenty of linen.

Confusion at the time of checkout where we were charged again for the extra bed. This had been calculated at the time of check in and included.

So why do I rate this hotel as poor? Its all about the SERVICE. This was definitley lacking, we didnt feel that we were welcome guests.

Being told "I was having a kip" to explain why you took so long to respond to the reception desk is not good enough.

Any query was answered in a rushed, off hand manner making us quite uncomfortable.

In previous negative comments you complained of a lack details to substatiate the comments. Therefore I will supply you the following : Dates - 29 & 30 October 11, Room #8.

As with most things in life you get what you pay for - cheap room - cheap service but a smile cost nothing. No repeat booking here.

  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Panda1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 17, 2011

We have stayed in most of the motels in Robe over the years and the Robetown Motor Inn is our favourite. We visited this beautiful little seaport town recently and our stay at Robetown Motor Inn was as comfortable and friendly as we have previously experienced. We were warmly greeted by our hosts, David and Tina, and enjoyed the wonderful service for which they are known. Our room was spotless and fresh. The sprig of lavender tucked into the folded bath towels is a lovely touch. The comfortable bed ensured a great night's sleep and David's cooked breakfast completed a relaxing and most enjoyable stay. This property is ideally situated in Robe, just a few minutes very pleasant walk into the main shopping and eating precinct. The local supermarket is very close by for self catering. The beach and walkways along the stunning coastline are also very easily accessed on foot from this property.
We will always stay at Robetown Motor Inn when we visit this beautiful part of South Australia.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cgebert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 20, 2011

Finally got a few days off with the family and decided to head south to stress out, found ourselves in Robe late afternoon and liked the look of the place so decided to stay the night. Picked the Robetown Motor Inn for no real reason and turned out to be a great choice. Reasonably priced by any standard, rooms were certainly up to the task, well appointed and very clean and comfy. Nothing out of the ordinary there, just good value. What made the difference for us was the fantastic hosts; friendly, engaging, full of local knowledge, tips and ideas, extremely helpful and eager to please, nothing too much trouble. Ended up sharing dinner and drinks with them in the outdoor (enclosed) kitchen/BBQ/dining area where guests can cook for themselves. What a bonus when travelling with the family, much cheaper than eating out every meal. Bit cool during our stay for us to use the indoor pool but looked really nice: good clean facility the kids would love, just put that in the memory file for next time. The night was so much fun with Dave and Tina our hosts and with the clean fresh sea air (and maybe a few glasses of wine) we slept like babies. Next morning Dave gave us some great ideas of where to go and what to see, and it turned out instead of moving on down the coast as planned we spent the next two and a half days following Dave's advice and directions touring around the Robe district and of course staying at the Robetown Motor Inn. Had a great time, discovered places and people we would never have seen, and really enjoyed our short break. Nice Place, Great People, Good Value. What more can you ask. Thoroughly recommend it.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ivo5255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 6, 2011

Robetown Motor Inn looks very inviting as you first drive into town sitting up there on the hill. David and Tina seem to have a knack of making you feel relaxed as soon as you are greeted by them. The rooms are neat and clean and the pool area is good for kids but still relaxing to sit around. They are so well situated to the town and so it is very easy to walk everywhere further adding to the relaxation of your holiday.
I hope very much to get back to Robe in the next few months and am very much looking forward to again enjoying the wonderful hospitality of David and Tina.

  • Stayed October 2010, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Eleanor T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 16, 2011

Totally disappointing.

1. Bad service
2. Lousy looking room (furnishing is outdated and tired looking)
3. No shower gel ( only soaps)
4. Overpriced for the kind of room

Enough said.

There are many better priced inns/motels/hotels that come with wonderful service and pleasant looking rooms along GOR.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank HelloWorld117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robetown, Owner at Robetown Motor Inn and Apartments, responded to this review, August 23, 2011
As the owner of this motel for over 20 yrs I take pride in the way my business is managed and the customer service given by all my staff. Therefore I find the remarks expressed by this reviewer completely out of character and as can be seen vastly at odds to the excellent comments made by previous guests. No customer complaints have been made directly to the motel and with precious little details of the reviewer or the stay in question it is very difficult to ascertain or indeed rectify any specific problems. I encourage all my guests, including this reviewer to discuss any concerns they may have in an open, friendly and constructive environment. In the absence of any reviewer profile details I find this review highly suspicious and completely refute the allegations made.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 13, 2011

Totally disappointing. The trip advisor reviews on this inn certainly didn't live up to my expectation at all.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Travelphilics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Stanhope_2004, Owner at Robetown Motor Inn and Apartments, responded to this review, August 23, 2011
Customer satisfaction is the life blood of any motel and therefore we take any criticism very seriously. We have been owners of this motel for over 20 years and during that time have progressively refurbished the motel, the last major project in 2008 and including the current upgrade of our 3.5 star rooms. Cleanliness and service has always been a priority as evidenced by previous guest reviews and therefore I find the scores in this area completely out of character. In the absence of any reviewer details including date of stay nor any complaints made directly to the motel it is very difficult to ascertain or indeed rectify any specific problems. I encourage all my guests, including this reviewer to discuss any concerns they may have in an open, friendly and constructive environment.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Robetown Motor Inn and Apartments

Property: Robetown Motor Inn and Apartments
Address: 14 Main Rd, Robe, South Australia 5276, Australia
Location: Australia > South Australia > Robe
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 7 Hotels in Robe
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Robetown Motor Inn and Apartments 3.5*
Number of rooms: 23
Official Description (provided by the hotel):
The Robetown Motor Inn & Apartments has a variety of family-friendly spacious motel rooms and apartments overlooking the beautiful township of Robe. All ground floor units, with reverse cycle air-conditioning and some with undercover car parking. All rooms & apartments have free Wi-Fi, flat screen LCD televisions, refrigerator, toaster, tea and coffee making facilities, iron & ironing board, and hair dryer. Motel rooms include free Austar movies and sport while apartments are complete with DVD player and free movie hire. Our 2 and 3 bedroom apartments offer a full kitchen with electric cooktop, oven, and sink; while our 1 bedroom apartments feature a kitchenette with electric frypan. All apartments are equipped with microwave and all crockery & cutlery needs. A luxurious indoor heated swimming pool and separate heated spa and a modern indoor barbecue area with all facilities for large or small groups are available for all guests at no charge. Robetown Motor Inn and Apartments is only metres from the local supermarket and just a short stroll to beaches, the town centre shopping, hotels, restaurants, arts & crafts, boat harbour, walking trails and historical buildings. Surf, swim, ski, fish, play golf or just take in the picturesque village of Robe. Robe is the Gem of S.A. and we would love to help you enjoy it. ... more   less 
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Also Known As:
Robetown Hotel Robe

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