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“Standard motel accommodation in good town centre position” 4 of 5 bubbles
Review of BEST WESTERN Melaleuca Motel & Apartments

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BEST WESTERN Melaleuca Motel & Apartments
Ranked #5 of 8 Hotels in Robe
Manchester, UK
Level Contributor
54 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Standard motel accommodation in good town centre position”
4 of 5 bubbles Reviewed March 12, 2012

The BW Melaleuca Motel is well located near the centre of Robe on a quiet road with very little traffic noise, only 2 mins walk from shops and restaurants.
It is a standard single-storey motel property, not new, with free off-street parking and direct front door entry to each unit. There is a lawn to the rear of the property with garden tables and chairs for the use of guests. There is no on-site restaurant.
Our room was an average sized unit with a queen bed, sofa, table and two chairs. There was a cramped ensuite shower room with a rickety sliding door which had no lock and did not close properly. A larger person would struggle to get in and shut the door! The wall-mounted flat-screen TV was very small for the size of room, but there was also a DVD player with a good selection of movies available from Reception. There was also free WIFI internet in the room.
Presumably due to water restrictions, drinking water for the room had to be collected in a jug from a rain water collection system outside under the car port.
The neutral decor and furnishings were in reasonable condition. The room was very clean and staff were servicing our room promptly as we checked out.
Staff at check-in and check-out were very friendly and efficient, making sure we knew about the free DVD service.
This standard motel served our purposes for a one-night stay perfectly well, albeit with one or two minor downsides.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CheshireBrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trumar123, General Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review, April 13, 2012
Hi CheshireBrit
Thank you for your review of our property. Unfortunately we cannot increase the size of our ensuites but for the normal sized person they are suitable. When making tea or coffee with our town supply of water the beverage tastes awful so we harvest our rainwater and run it through two filters and an ultra violet scanner which we use in our rooms for the benefit of our guests. There is nothing worse than a bad cuppa so we ensure that our water is "top of the class'.
Cheers and thanks for staying with us
Kind regards
Martin Stanley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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252 reviews from our community

Traveler rating
    117
    89
    34
    9
    3
See reviews for
32
164
14
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Level Contributor
6 reviews
3 hotel reviews
5 of 5 bubbles Reviewed March 3, 2012

A spotless, well equipped room in an excellent location with friendly, helpful hosts and a pleasant and well kept outdoor area. We will return and be recommending to friends and family.

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 1145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trumar123, General Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review, March 8, 2012
Hi 1145
Thank you very much for you kind review. Trudy & I try very hard to exceed all of our guests expectations and we do most of the time. Our outdoor area is a great favorite, especially in the summer months where our guests can sit around and chat over a drink or two.
We do hope to see you again
Kindest regards
Martin Stanley
General Manager
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Sankt Polten, Austria
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed February 29, 2012

We came to Robe on a 3,5-week round trip throught Queensland, NSW, VIC, SA and NT and slept in more than 20 different hotels. However, it is so easy to say that we felt most welcome in the Melaleuca Motel & Apartments in Robe. Martin showed us around the property and the room (which was the most spacious and yet by far not the most expensive we were staying in - and as we were a party of three, we know, what we are talking about!), he recommended films, which we could rent for free and liked very much, and a walking tour through Robe and after all gave us very helpful advice on our onward journey. Actually, we wished we could have stayed longer, but had to move on the next day. We certainly recommend Robe as a stop on the way to Kangaroo Island or further West/North and we highly recommend to spend the night(s!) with Martin an Trudy Stanley in the BEST WESTERN Melaleuca Motel!

Room Tip: We staid in an 2 room-appartment which we liked very much. Surroundings are quiet, so I suppose ever...
See more room tips
  • Stayed February 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bettina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trumar123, General Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review, March 8, 2012
Hi Pinskos Wieselburg
Thank you very much for your great review of our motel & apartments it is very much appreciated. One of the advantages of our apartments is that they have plenty of room as you found. I can assure you that all of our rooms are of a good size, spotlessly clean and very comfortable. Since we put in our DVD library ( which has 400 DVD's on display) it hasbeen a huge plus for our clients.
All the best for your future & we hope to see you again.
Kind regards
Martin Stanley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
82 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed February 10, 2012

Basic motel rooms, quite dated. Bed was not great but everything else was fine.

  • Stayed February 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank claui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trumar123, General Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review, February 13, 2012
Hi Claui
Thank you for posting your review of our property. We know that our buildings are dated and it's a problem that our landlord will not spend the money to upgrade them. However we feel that to call our motel rooms basic is a bit harsh. These rooms have been recently painted, they have a queen bed, a two seater lounge, table and chairs as well as a microwave, toaster & electric jug along with mugs, bowls, plates knives forks and spoons. They also have an LCD TV , a DVD player and are airconditioned. As well they are spotlessly clean. Hardly basic!! Our beds are inspected annually by Best Western, the last inspection being last November and all of our beds passed their inspection.
All the best for your future.
Kind regards
Martin Stanley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kilmarnock, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 7, 2012

We could not have been made more welcome by Martin when we arrived. Our room was spacious and clean, with a lovely communal garden in which to relax. An added bonus was Martin tuning in to a certain TV channel so we could watch Andy Murray playing live in Melbourne ... so obliging of him.
Thank you! We just wish we could have stayed longer!
Regards from Alison Shannon and Jim McGregor from Scotland

Room Tip: All rooms are good!
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  • Stayed January 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alison S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trumar123, General Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review, February 10, 2012
Hi Alison & Jim
Thank you so much for your excellent review and kind words. Both are appreciated. We are delighted to have had you stay at our motel and we are pleased that you enjoyed your stay. We hope to see you again one day.
All the very best of wishes
Martin Stanley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashford, United Kingdom
Level Contributor
188 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed January 22, 2012

A really nice motel and the proprietors really go the extra mile to make you welcome and your stay comfortable. The hosts even take you to your room and give an explanation of all the excellent room facilities they have provided, which even includes a library of DVDs for viewing in your room. Of the 14 Hotels/motels we stayed in on this holiday, Martin and Trudy set the benchmark for managing this type of establishment.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mal033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trumar123, General Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review, January 25, 2012
Hi Mal033
Thank you very much for your great review of our place. Trudy & I take great pride in treating all of our guests like friends. We think it's important to show our guests to their room and show them how everything works. We understand that this would be difficult in a larger motel but we know that this helps our guests to feel at home. All the best for the future and we hope to see you again.
Kind regards
Martin Stanley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heidelberg, Germany
Level Contributor
72 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed January 16, 2012

I stayed here for one night, breaking up what would otherwise have been an uncomfortably long drive between Port Fairy and the Barossa Valley.

I was a little early arriving, but I was given a warm welcome and the room was ready. I even got a guided tour of its facilities!

There is no restaurant or breakfast room here, but you can order a light breakfast brought to your room. I did this and it was fine. Not expensive either.

Apart from eating and drinking, there's not much to do in Robe at night. The proprietors obviously realise this and there is a library of DVDs to borrow for viewing in your room. I took advantage of this. The film I chose was even good!

I'm not sure I'd recommend Robe as such, but if you stop there, this hotel would be my tip for your overnight stay.

  • Stayed October 2011, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Commodore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trumar123, General Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review, February 10, 2012
Hi Commodore
Thank you so much for the positive review you gave of our motel. We are sorry that you did not enjoy our town. Robe is a lovely place with great coastal walks and pristine beaches. It is one of the few places in Australia where you are allowed to drive your car on the beach. You quite correct in saying there is little nightlife in Robe apart from eating and drinking. However we have several excellent restaurants where you can spend an hour or two as well as a twin screen picture theatre. Robe is renown for its seafood and lobster as well as the excellent wines from the Mt Benson wine district.
All the best
Martin Stanley
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Additional Information about BEST WESTERN Melaleuca Motel & Apartments

Property: BEST WESTERN Melaleuca Motel & Apartments
Address: 20 Smillie St, Robe, South Australia 5276, Australia
Location: Australia > South Australia > Robe
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Style:
Ranked #5 of 8 Hotels in Robe
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Melaleuca Motel & Apartments 3.5*
Number of rooms: 17
Official Description (provided by the hotel):
LOCATION! LOCATION! LOCATION! Arguably in the best position in Robe with a short walk to the CBD, beach & restaurants we have rooms to suit all travelers from our standard rooms to spacious family 1 and 2 bedroom suites. All rooms have FREE WIFI, FREE Fox sports, FREE DVD Library, queen sized beds & air-conditioning; some with spa baths. Get in quick & come and stay at the best location in Robe; it’s so easy to walk everywhere from here! Rated number 1 in Robe by TripAdvisor. ... more   less 
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Also Known As:
Best Western Robe
Robe Best Western

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