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“Ok for overnight stop on the way to Adelaide”
Review of Harbour View Motel

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Harbour View Motel
Ranked #3 of 7 Hotels in Robe
Portugal
Level Contributor
405 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
“Ok for overnight stop on the way to Adelaide”
Reviewed February 11, 2013 via mobile

The motel is basic and ok for an overnight stop , if staying longer book a room with harbour view
the beds in the main motel are a little small
Free wifi very useful and close to town amenities
Well advised by staff on arrival of places to eat etc with helpful map
The town is very nice and worth a stop over if on the ocean road good restaurants and a lovely old pub


  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Weldge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen L, Guest Relations Manager at Harbour View Motel, responded to this review, February 17, 2013
Thank you for taking the time to review your stay at the Harbour View Motel.

We aim to ensure that our guests can achieve the most out of their time with us. We are happy to offer plenty of advice and tips on the township of Robe. Details regarding eateries, events and activities are regularly updated with staff members to ensure that they can aid our guests in the best possible way. Also available to those staying at the motel is our Free Wifi, which can be accessed via details on the cards provided in the reception office. It’s important to us that you enjoy staying at the Harbour View Motel, and we feel that little thing like these can make all the difference.

Throughout the motel we have placed an industry standard queen size bed in each suite, or in the case of the Upstairs Panoramic View Suites, a king size bed. Any extra bed in the room is a standard single bed, also used throughout the hotel industry. When a guest books in, either in person, via a website, through a third party or by phone, we ensure our guests know the size of bed they will be staying in. We choose not to offer Double sized beds as they are out dated and most of our guests would requests larger beds. I’m sorry to hear that the size of the bed was not to your liking, I recommend that if you require a larger sized bed, that you consider one of our Upstairs Panoramic View Suite with the king size bed, to ensure that your needs are met.

I hope that you have a safe trip home and that we are able to help you with your accommodation needs next time you are in Robe.

Kind regards

Kat Lloyd

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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English first
Nottingham, United Kingdom
Level Contributor
111 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed February 11, 2013

The room was spacious and clean with nice bathroom and lovely soft towels. No Harbour view from the room - just the car park, but from the front great view over the harbour.
Owners really friendly and helpful with a useful rundown of what's in the area.
A bit pricey for what it was - but then Robe itself is pricey.

Room Tip: Dont have room 11 - its right next to the laundry (that does close at 8 o'clock at night and you...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jec01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen L, Guest Relations Manager at Harbour View Motel, responded to this review, February 17, 2013
I would like to start off by thanking you for taking the time to leave a review. It is wonderful that you found your suite to be spacious and clean, as we find these things to be important to our guests.

We are proud of the product that we have to offer. Each low season, the owners, Robbie and Don, take the time to improve many of the suites, to ensure they are kept modern and stylish. In the months leading up to this year’s peak period, they chose to upgrade some of the bathrooms. This included new tiling, lighting, facilities and a fresh look. Along with this the staff take the time to ensure each of the suites, especially the bathrooms, are kept spotlessly clean.

In regards to the costing, all of our prices are influenced by demand in the area and are on par with the other accommodation businesses in Robe; to ensure a competitive price. We understand that not everyone is looking for, or can afford our Upstairs Panoramic View Suite, and for this reason we offer 4 types of accommodation. Our Ground Level Harbour View Suites, which lookout on to the marina and parkland, allows guests to enjoy a room with a view, without the higher price tag. For those who are after a room at an even cheaper price, we also offer two types of suites in the courtyard. By doing this, it allows guests to stay in a suite that is suited to their budget.

Once again, thank you for your review and I hope that you had a safe trip home.

Kind regards

Kat Lloyd

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Level Contributor
110 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed January 29, 2013

After an excellent welcome we were shown to our luxury rooms, albeit, facing the car park, but as we had anticipated. . Extremely high standard of accommodation, including bedding, toiletries, hospitality tray and entertainment media. We enjoyed free wifi although we had expected to pay for this extra. There is also a beautiful area for sun lounging and outdoor eating with bbq facilities. The owner was extremely helpful in recommending eating places and also provided a full tour of the rooms, including the harbour view rooms which, although costing extra, were sumptuous.
A wonderful night's sleep followed and the only disappointment was that we were not staying there longer.

Room Tip: All rooms are great but if it's a view of the water you like, then ask for these specifically.
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill-Jack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen L, Guest Relations Manager at Harbour View Motel, responded to this review, May 12, 2013
Thank you for your lovely review of your time at the Harbour View Motel. It is always wonderful to hear that guests enjoyed their stay.

In each of our suites we take in consideration the guest’s needs. From what they will need during their stay, to how the room is presented, the each staff member takes the time to make sure each suite is perfect for the guests.

During your stay with us, you will find many extras available to you throughout the motel. As Wifi is becoming extremely popular and wildly available, many locations in Robe, such as eateries and the Harbour View Motel have chosen to make it freely available to consumers. As you mentioned, we also offer a free BBQ area, fitted with large tables and chairs. This area is located next to the guest’s garden and lawn, where you will find the new sun lounging chairs and umbrella. By supplying items like these, we feel that our guests can make themselves at home during their time away and simply relax.

Once again thank you for your review and we hope to see you next time you are in Robe.

Kind regards

Kat Lloyd

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
522 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
Reviewed January 21, 2013

This was a great one-nighter for us on our way to McLaren Vale from Melbourne... Our second stop after doing the great ocean road. The staff is friendly, we had free wi-fi, the room was clean, well appointed and the price was right. Easy walking to main town, nice park just in front and good recommendations for eats by the owner. Would not hesitate to book this place for a night or more...

Room Tip: They have ocean view rooms available at a premium, would be a good choice if staying at least a long...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marquestra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen L, Guest Relations Manager at Harbour View Motel, responded to this review, March 11, 2013
Thank you for taking the time to review the Harbour View Motel. We are proud of the products that we have on offer and enjoy hearing that guests enjoyed their time with us.

The Lipton Park, situated in front of the Motel proves to be the perfect foreground to the picturesque view of the harbour and marina. Throughout the year, the park is maintained to ensure the grass is kept a lush green. Positioned in the park is a communal BBQ area under stunning native trees. To one side, the park is edged with native fauna which also house the beginning of the walking trail that leads around the marina and cliffs. The park is widely used by locals and guests to the town and provides a wonderful location to relax for lunch, while taking in the magnificent view.

The township of Robe has many eateries, catering for all meals of the day. The reception has a copy of many of the menus for these establishments and are more than happy to talk to guests about the service, atmosphere and of course the food at each of these. As the staff is all local, they have a good insight into the best places to eat and what their specialties are. Robe has a vast dinning culture, one that is perfect for visitors and holiday makers.

Once again, thank you for your review and I hope you had a safe trip home.

Kind regards

Kat Lloyd

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eccleston, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 28, 2012 via mobile

Make sure if you stay at this hotel, make sure you ask for a harbour view room as they are nice. We got a room described as a deluxe suite that overlooked the car park. It wasn't that great. Also the hotel should work on its in room notices as they're unfriendly, eg stating you have to pay $15 if you use the extra bed.

Stayed December 2012, traveled with family
Helpful?
Thank Jon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobbieMaddern, Owner at Harbour View Motel, responded to this review, December 29, 2012
Thank you for taking the time to write about your stay here at the Harbour View Motel. We do appreciate the time guests take to go out of their way to write a review. I do apologize that you did not realize that our Deluxe suites and Standard Suites do not have a view. It is ashame that you did not read this on booking as it is stated on our website and in all our advertising that our Deluxe and Standard suites do not have a harbour view but are positioned in the courtyard. Majority of our guests ask to park their car near their rooms so this is the reason for car parking. We do provide a large car park next door to the motel that is available to guest.

The opportunity would have been there to book one of our Ground Level Harbour View or Upstair Panoramic suites but they are more expensive because of the view and perhaps this was not in your budget. The Harbour View Motel pride themselves in being fair and the ability to offer four different levels of accommodation each priced accordingly so we can help all budgets. This is explained in the room type description when booking as can be seen on our Robeharbourview website.

Guests have actually informed us that our Extra Bed signs are very good as they are informative and the guest knows exactly what they are paying for. We like our guests to be relaxed and happy and on departure there is no issue of costs as all charges are upfront on arrival as we think they should be. I will pass your comments onto management for further discussion.

We wish you a Happy and Prosperous New Year for 2013 with a safe trip home.

Kind Regards,
Robbie Maddern
Owner/Operator
Harbour View Motel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 25, 2012

for Harbour View Motel is matching perfectly the saying " we checked in as a Guests and we checked -out as a friends". Spending our Christmas time in Robe SA and chosen as our accommodation Harbour View Motel Robe was one of our smartest idea for Christmas. Our Hosts was absolutely great with a great welcome feeling and make us being part of their beautiful family. Our stay was excellent and they are most kind people for anyone who wants to be their Guests. Our harbour view rooms was magnificent and delivered with a brilliant smiley services. Overall we can say that Christmas at Harbour View Motel - Robe Australia was one of the nicest and wonderful Christmas of our life. At the departure we felt like we have our family there. Was a great experience and a magic time. Thank you so much , Robbie and Don for their warmest welcome and great stay. We definitely be back soon. All the best for 2013 ! Yours faithfully , Octavian @ family

Room Tip: harbour view rooms
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nest0rMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobbieMaddern, Owner at Harbour View Motel, responded to this review, December 29, 2012
The Team here at the Harbour View Motel are delighted to know that you enjoyed your stay with us here at Robe. Don and I regard Christmas as a very special time and when guests are away from home we like them to enjoy the day just as much as we do. It was lovely to meet your family Octavian, you all make it very easy to be friends.

It was lovely to hear that you enjoyed your Ground Level Harbour View suites, they are very comfortable with their own table and chairs out the front. The suites have been given a fresh look with all new fabulous linen that delivers a modern day feel. Our website is a great place to view the different range of suites we offer from Upstairs Panoramic View Suites, Ground Level Suites, Deluxe and Standard Suites. All priced accordingly which then helps all budgets. The more expensive Panoramic and Ground Level Suites have the Harbour Views, the Deluxe and Standard Suites are positioned in the courtyard.

In this busy time of year we remind guests that our Harbour View Motel is in a great position in the town. We are a seven minute walk from the main street but you do not want to be near the main street in the busy holiday periods as guests walking home from the Hotels late at night are very loud and noisy.

We wish you a very Prosperous New Year for 2013 with lots to look forward to in the future.

Drive safely,

Regards,
Robbie
Owner/Operator
Harbour View Motel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 21, 2012 via mobile

Good choice if you're travelling through Robe. On the outskirts of the centre, about 10-15 mins walk from most shops and restaurants. Rooms are clean and modern. 1st floor rooms with harbour view are the best.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dutchmaninbrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobbieMaddern, Owner at Harbour View Motel, responded to this review, January 4, 2013
I would like to begin by thanking you for your review of the Harbour View Motel. We are proud of the product that we have to offer and enjoy hearing about our guests stay.

The township of Robe has always been a popular destination for visitors from both around Australia and the world. During the peak periods the town can come to life with more than triple the standard population. The town works hard to cater for the incoming guests by ensuring the town looks its best, the beaches are kept clean and there is plenty to do and see. For this reason the town centre is always buzzing with life and the ability to escape the crowds can be the final touch on a fantastic vacation to Robe. At the Harbour View Motel, this is a luxury that all our guests can enjoy, while still being able to easily walk to the town centre. In front of the motel is a walking trail that curves around the marina, extends along the fore shore and meets up with the footpaths of the main street. This short walk also allows our guests to leave their cars at the motel and enjoy the beauty that is Robe.

It is wonderful to hear that you enjoyed your time in the Ground Level View Suites. These suites are located on the front of the Motel are perfectly matched with a view of the green parklands and marina. One of the best parts of Robe is its beauty, and these suites allow you to take it in both day and night.

Once again thank you for your review and I hope you had a lovely and safe trip home.

Kind regards

Robbie Maddern
Owner Operator
Harbour View Motel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Harbour View Motel

Property: Harbour View Motel
Address: 2 Sturt St | PO Box 189, Robe, South Australia 5276, Australia
Location: Australia > South Australia > Robe
Amenities:
Beach Free Parking Room Service
Hotel Style:
Ranked #3 of 7 Hotels in Robe
Price Range (Based on Average Rates): $
Hotel Class:4 star — Harbour View Motel 4*
Number of rooms: 14
Official Description (provided by the hotel):
The Harbour View Motel brings you the best Robe accommodation there is on offer! Treat yourself to the luxury and comfort of the only motel in Robe with uninterrupted panoramic views overlooking the marina and the stunning Guichen Bay. Winner of the Limestone Coast WIN TV Hall of Fame and a Multi Award Winner of the Boutique Motel & Excellence in Tourism/Motels 4 Stars, this 4 star motel is the perfect spot to relax and enjoy the outdoor life, and is a superb choice for a romantic break or holiday with the family. Most appealing is the diverse variety of room types available at affordable prices. Family owned and operated for 10 years, happy to offer our local knowledge, service with a smile! While at Robe, you will experience perfect sea views, beaches, historic buildings, scenic drives, walking trails, cafes and local wineries during the day. Robe’s night life comes alive with a choice of restaurants, hotels and a pizzeria, all with their own special influence. ... more   less 
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