From the moment we spoke to the owner behind the bar, we were given one word responses and not the hint of a smile. We felt like we'd intruded in his house, rather than stepped inside his pub. After placing our orders, we waited a ridiculously long time for our food to arrive. The pub was nearly empty, except for a couple of other diners and a bunch of drinkers at the bar. One lady, who had also waited for over half an hour, checked with the owner as to whether her order was still coming. To this he abruptly replied 'we've got a lot of orders to get through.'
When our meals eventually arrived, my vegetarian friend was served a beef parmigiana, despite having ordered an eggplant parmigiana. My husband and I approached the owner and politely advised that our friend been given the wrong order. He flat out denied that an eggplant parmigiana had been ordered by anyone that day. To this we said 'she's a vegetarian, she definitely wouldn't have said the word 'beef' accidentally - she heard her ask for eggplant. Perhaps the order was written down incorrectly' - to which he replied (ironically, in an angry, argumentative tone), 'listen, I'm not going to argue with you! No one has ordered that today!'
Eventually after much angry ranting, he offered a refund or a replacement. After the already ridiculous wait time, we opted for the refund, which he threw into my hand before storming off. While the rest of us ate our rather ordinary meals, our poor friend went hungry.
We got the impression that immediately upon seeing us enter his pub, this guy summed us up as city people/tourists - a type of patron he clearly hates. Despite writing the wrong order down and clearly being at fault, he immediately treated us like whinging tourists, even though we had very politely pointed out the error. He would not dare admit fault to whiny city folk.
Don't bother going there. Despite being smack in the middle of a heavy tourist route, the Magpie and Stump clearly do not want business from out-of-towners. Let them just rely on the business of the locals, and hopefully they'll soon realise that it doesn't pay to be rude.
- Also Known As:
- Magpie And Stump Hotel Mintaro, South Australia