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“Great weekend away for the family!”

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BIG4 Capricorn Palms Holiday Village
Certificate of Excellence
Reviewed September 29, 2012 via mobile

Had never stayed at a big 4, I knew the cabins were 'budget' so wasn't expecting anything more. The grounds were immaculate and beautiful. Play area for the kids was a HIT. Waterside was great also! Only constructive critism would be the staff not getting back to us on two occasions with our queries. Also not telling everyone about the Saturday night movies for kids - of which everyone would have been interested in. I requested it and got to watch it anyway :) all in all a great weekend away for our family. Thankyou.

  • Stayed: September 2012
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Thank Kateleakona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
capricornpalms, Guest Relations Manager at BIG4 Capricorn Palms Holiday Village, responded to this reviewResponded June 25, 2013

Thank you for your honest review, have a great day.

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157 - 163 of 176 reviews

Reviewed August 30, 2012

We stayed for one night in a campervan on a wet July day. The staff were welcoming and helpful. We were directed to a grassy area at the back of the site of which due to the weather I was concerned about getting off the next day, this turned out unfounded. The facilities were clean and unbusy. There was a bus stop at the top of the road into the site so was able to get into town which probably did not look it's best due to the weather. We were able to hire a DVD for the night from reception which was useful.

  • Stayed: July 2012, traveled as a couple
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Thank Phlipfolop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
capricornpalms, Guest Relations Manager at BIG4 Capricorn Palms Holiday Village, responded to this reviewResponded June 25, 2013

Thank you for your review we really appreciate it.

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Reviewed August 15, 2012 via mobile

Arrived here after 3 weeks in central Australia and it was an oasis. Green grass peace and quiet and 5 mon walk to the beach.
The staff were very friendly and made great fish and chips on Saturday night.
The facilities block was nice and clean and the park always nice and tidy.
The visiting Emu was a special treat.
The water slide was almost finished and looked very inviting. Wish we could have stayed longer.

  • Stayed: August 2012
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1  Thank Rangus2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
capricornpalms, Guest Relations Manager at BIG4 Capricorn Palms Holiday Village, responded to this reviewResponded June 25, 2013

Thank you for your review, we appreciate your kind words. We look forward to seeing you again soon.

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Reviewed August 10, 2012

Initial impression of checkin staff not great, but beautiful park, just a long way from anything. Even a little bit of a hike to the beach, through a new housing estate being developed.

A very well kept park, and they are currently building a waterslide for the pool, but showers are terrible. Terrible, temperature control, terrible water pressure, terrible (water saver high pressure) flow. They do have a kids bathroom with bath, which is great for young families.

Room Tip: The grass sites out the back are quiet and nice. Just a little further to walk to amenities, but if...
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  • Stayed: August 2012, traveled with family
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Thank MarkKristie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
capricornpalms, Front Office Manager at BIG4 Capricorn Palms Holiday Village, responded to this reviewResponded April 19, 2016

Thank you for your review,
It is great to see that you enjoyed your stay and we look forward to seeing you again one day.
Have a great day.

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Reviewed July 29, 2012

Stayed for 3 nights on our way north to Airlie Beach. Thought that being a Big 4 it would have high standards but when we looked at the cabins they didn't have any. We have stayed at a lot of Big 4 cabins but this one nearly turned us off the Big 4 group. The place to stay at Yeppoon is the Top Tourist Caravan park in one of the chalets. We are not caravaners so cannot comment for caravaners.

Room Tip: Stay at the Top Tourist park down the road
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  • Stayed: July 2012, traveled as a couple
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2  Thank jonno1_au
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
capricornpalms, Marketing Manager at BIG4 Capricorn Palms Holiday Village, responded to this reviewResponded February 26, 2013

Good Afternoon,
It is unfortunate to hear you were disappointed with your stay, in the last year we have strived to make the style of the cabins more appealing. We have renovated 6 and built extra 2 bedroom deluxe villas in a modern, fresh colour scheme. We value our customer’s feedback and recent information provided shows our guests are happy with the variety of accommodation options we have on offer.
Thank you for your feedback,
Have a great day.

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Reviewed July 21, 2012

We stayed here one night with a Motorhome. We were located on the grass area next to the pool and kitchen. It could be quite busy during summer (with kids) but it was raining so there was not a lot of activity. The facilities are somewhat dated, but clean and tidy.

  • Stayed: July 2012, traveled as a couple
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Thank Tree1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
capricornpalms, Marketing Manager at BIG4 Capricorn Palms Holiday Village, responded to this reviewResponded February 26, 2013

Good Afternoon,
Since the time of your stay management and the Capricorn Palms team have put in a lot of time and effort to update the facilities. We are always looking for ways to improve the park and our guest feedback always helps with that.
Thank you.

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Reviewed June 26, 2012

We called in at Yeppoon Big4 after not having been here for years, we were disapointed! Firstly it is difficult to find, especially in the dark when you are tired and have driven a long way! The cabins were old and dated, we only were staying one night on the way north and asked about local retaurants, we were directed to only one place, which was very nice, ( on the marina), but cost an arm and a leg to eat there, there was no mention of the restaurant, which we found on our second sta on the way south, which was good, clean, wholesome food and cheap to eat at! We called in on the way south to look around the area as we had never really stayed in Yeppoon for more than a night and we thought it would be good to have a look. We asked for a cabin that got sun as it was winter and got cool in the mornings and at night, we were given the only cabin that was blocked from the sun by a large tree and some bannana trees! Again, we didn't see that till the morning as we had driven a long way that day. The area was a disapointment, the beach and the view of the Islands could not be faulted however, the towns of Yeppoon and Emu point were not very appealing, a lot of closed places, nothing much for the tourist, unless they wanted to spend a fourtune, but hey, thats just my opinion, others may find it fine, I would not go back to that area again.

  • Stayed: June 2012, traveled as a couple
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1  Thank JimandDee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
capricornpalms, Marketing Manager at BIG4 Capricorn Palms Holiday Village, responded to this reviewResponded February 26, 2013

Good afternoon and thank you for your review,
It has been mentioned by some guests that we are hard to find but we have plans to fix this issue with better signage position. In relation to places to eat, there are 3 options in our immediate area to eat which we do refer guests to. If you wished to see more options there are also compendiums in our cabins which give you a lot of information about the area. There is also an information booklet in our office which is handed out to guests on arrival with 13 restaurants and 10 takeaway outlets featured in it. At the time of your stay there were some shops closed, but closed for renovation. The Capricorn area has seen huge population growth and because of this we have a new shopping centre in Emu Park and 2 shopping centres in Yeppoon. It’s great to see people moving to the area for what we have to offer.

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Additional Information about BIG4 Capricorn Palms Holiday Village

Address: Wildin Way | Mulambin, Yeppoon, Queensland 4703, Australia
Location: Australia > Queensland > Yeppoon
Amenities:
Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 Specialty Lodging in Yeppoon
Price Range: $68 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BIG4 Capricorn Palms Holiday Village 4*
Number of rooms: 60
Official Description (provided by the hotel):
A beautiful landscaped park, only 300 metres from the beach. Located halfway between Yeppoon and Emu Park on the Capricorn Coast. Close to Rosslyn Bay Marina to visit or stay at Great Keppel Island or launch the boat to go fishing. Why not go walking at Capricorn Coast National Park and see the turtles and dolphins swimming? ... more   less 
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