Reading plenty of reviews before we made our final decision of where to stay during our first holiday to Stradbroke, we thought perhaps those giving bad reviews were being picky and negative about this place. Upon leaving this resort we felt very let down and had to agree with majority of them.
Room: if wanting a single room, request a room that is not accessible through a wooden door to ajoining rooms or else you will be able to hear the people in the adjoining room. Who knows what they heard from us, they had a small child, which was very awkward and made us feel like we needed to whisper.
Cleaning: the general cleaning was good of floors, table tops and bathroom. The plates, cups and cutlery on the other hand were dirty with old food and smears and it seems this goes on a trust system that the number of guests before you actually bothered to clean them properly. Don't supply kitchen goods if you are not going to ensure they are cleaned to a certain standard inbetween guests. We are not picky, it just ruins the experience and appetite finding crusted on food over forks, spoons, under plates and milk and other liquid residue in cups and finger smears on the plastic.
Other: We were told that the internet was included in our price....we found this out after first going and asking that evening if there was internet connection and being handed the paper by Rebecca. Then we went a day tossing up whether we wanted to pay another $50 just to get internet in our room, only after we went back and said we decided not to use it were we then told it was already included. however as it turned out they didn't have a strong enough modem that reached our room. so we naturally paid for internet use and then used our car to drive up to the beach lookouts to use our own phone internet.
Two very good things about this resort:The gentleman who also runs management was very welcoming and cheerful. The other was the bed, big and comfy! So if you happen to only encounter him, look forward to a good nights sleep, don't plan on using the kitchen, and get a room close to the office with no side entry into ajoining rooms then I can understand how you could give this more points.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Hotels.com, Hotwire and Priceline so you can book your The Islander Holiday Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.