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“Very Nice”
Review of Oaks Mon Komo

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Oaks Mon Komo
Certificate of Excellence
Nth of Brizzy
Level 6 Contributor
129 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Very Nice”
Reviewed March 23, 2013

Had a one night stay in a three bedroom 3 bathroom apartment (2 bedroom + studio). It was very nice and quite spacious however the entire apartment had plumbing issues. The kitchen sink tap sprayed water everywhere and our bathroom had more water coming out of the wall than the shower head.

The studio was quite spacious but it had a balcony so small it really wasn't worth having & certainly not usable. The main balcony however was a great size and had excellent views of the bay.

We paid $100 per couple which we thought was excellent value.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kaz600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMonKomo, Manager at Oaks Mon Komo, responded to this review, April 1, 2013
Thank you for providing feedback from your recent stay at OAKS Mon Komo. I can asure you that leaking taps are an isolated issue and our maintenance officer has been informed of the issue. However, i am still glad to here you enjoyed the apartment and water views.

Thank you again for taking the time to comment. We look forward to welcoming you back again.
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409 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (129)
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English first
Brisbane, Australia
Level 4 Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 21, 2013

Stayed one night for a wine dinner, Accommodation in a one bedroom with ocean views was beautiful. Very well appointed. The dinner at the wine tasting was beautiful. Great place for family and friends to enjoy. View from our room amazing.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheree H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMonKomo, Manager at Oaks Mon Komo, responded to this review, April 1, 2013
Thank you for your comments regarding your recent stay. We are extremely glad that you enjoyed our facilities and location of the property. From all reports the wine tasting night was a huge success. I will pass on your commentas to the restaraunt team.

Thanks again for staying at OAKS Mon Komo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 6 Contributor
143 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed March 20, 2013

Stayed for 3 nights recently, while attending a friends wedding in Redcliffe over a weekend. Very well appointed 2 bed apartment, great ocean views, lots of space. However, we arrived at 9pm, to a less than clean bathroom floor. It was grimey and sticky. We called reception, who informed us there were no cleaning staff available till the morning, great! The hotel was full due to a conference, so we couldn't even move to another apartment. So we used a wet towel and wiped the floor ourselves, black grime came off. Not exactly what you wish to do when you first check in, and it's costing more than AUD$250 per night!

We noticed the next day after the room had been cleaned, that the floor in the bathroom and kitchen had been mopped, but still had this "sticky" film on the tiles. The only thing I can think off is the detergent used is not being cleaned off properly, or the same bucket of water is being used for all the rooms on that floor.

Also, there was an awful whistling noise through the apartment, due to the winds coming off the ocean. Had to open the door to the balcony, which seemed to equalise the pressure in the room, and the noise diminished. One room had it's own air con with it's own controller, but the second room didn't, so if you wanted the aircon to come through the second room, you had to leave the door open to the main living area, which was a minor inconvenience, as we were sharing the apartment with another couple. Also, no block out curtains, so the light came streaming in as we were in the room facing the ocean. One last gripe - we found wet dishes in the cupboard! They were clean, looked like they had been taken out of the dishwasher and just put into the cupboard wet, so wierd!

All in all, the apartment itself was a nice place to be, but with all the little issues, don't think we will be coming back!

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pepe_of_perth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMonKomo, Manager at Oaks Mon Komo, responded to this review, April 1, 2013
Thank you for taking the time to provide feedback from your recent stay. It does concern me a little about the the standard of the cleaning. OAKS Mon Komo prides itself on providing a high level of service and cleanliness for all guests. I am sorry to hear that it was not of the standard you expected. These issues have been brought to the attention of our House keeping department. Although dissapointing, your feedback provides us will valuable information on our property.

Thanks again for taking the time. We would definitely like to welcome you back agin in the future.
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Toronto
Level 6 Contributor
242 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed March 16, 2013

We stayed here for 2 weeks on holiday. It is relatively expensive but well worth it. We had a 2 bedroom, 2 bathroom ocean view. Beautiful rooms that were well appointed and comfy made this an amazing hotel. Large balcony with lounging and dining furniture extended the room. Staff were very friendly and we had cleaning daily which was great. Ate at the restaurant a few times and enjoyed the food. Very modern and clean apartments that have everything including tea, coffee, milk and sugar. They also gave us dish soap daily and laundry soap. Within walking distance of the water, restaurants and grocery store. Highly recommend this hotel.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandy007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMonKomo, Manager at Oaks Mon Komo, responded to this review, March 20, 2013
Thank you so much for taking the time to provide positive feedback, from your stay at OAKS Mon Komo. We are so pleased that you enjoyed the facilities we offer here. I will pass on you comments to the restaraunt, housekeeping & the front office staff.

Thank you again for staying and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level 4 Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 15, 2013

Spent a lovely weekend in Redcliffe with friends. The apartment complex is close to the beach & shops. The apartments had everything that we needed & the beds were comfortable. Only problem we found was the excessive noise from the bar downstairs. Yelling, fights & hooning cars do not make for a great sleep. The 2nd night we stayed was much better as it was obviously not a party night at the bar.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank helbelAus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMonKomo, Manager at Oaks Mon Komo, responded to this review, March 20, 2013
Thank you for taking the time to provide feedback from your recent stay. I am very glad to here that you enjoyed our facilites here at OAKS Mon Komo. It is unfortunate that there was street noise disturbing you.
I will pass on the feedback to the bar. i am sure they will appreciate it.

We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 4 Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 12, 2013

My husband and I booked a hotel room for one night. We understood that the room did not face the water and had a small balcony when we booked. We were very pleasantly surprised when we opened the door to find out we had been upgraded to a one bedroom apartment with bay/water views. The hotel is still quite new and so everything was in great condition. We were so impressed with our relaxing outlook that we walked across the road at the back of the hotel to the local Woolworths and bought some food so we could enjoy dinner and breakfast in our room rather than at one of the many great local eateries.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jump62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMonKomo, Manager at Oaks Mon Komo, responded to this review, March 12, 2013
Thank you for your kind comments regarding you stay at OAKS Mon Komo. It is great to hear that you enjoyed the upgraded room, and utilised it to its fullest. The local shopping centre does provide you with everything you would require while staying, all within a very close proximity.

We look forward to welcoming you back again any time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland
Level 3 Contributor
11 reviews
3 hotel reviews
Reviewed March 11, 2013

Good kitchen facilities, nice big room, lovely balcony and views, with comfortable furniture.

Clean, but loud whistling noise in the room at night due to seal of window being not 100%.

Negative was the lifts - slow and when staying with a group the security was crazy, I had no access to other floors, so we needed to both travel to the ground floor and meet, then go back up again to be able to get into the others apartment!

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KylieMaree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMonKomo, Manager at Oaks Mon Komo, responded to this review, March 12, 2013
Thank you for your feedback from your recent stay. We are glad to hear that you enjoyed the apartment. Security is an issues we do take very seriously. The access cards are programmed to only be able to be used for your particular floor. This is deter unwanted people being able to access private areas of the hotel. I can empathise to the logisitical issues that may arise when staying with a group, but again these measures are taken with the consideration of the guests security in mind.

Thank you again for your feedback
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oaks Mon Komo

Property: Oaks Mon Komo
Address: 99 Marine Pde, Redcliffe, Queensland 4020, Australia
Location: Australia > Queensland > Brisbane Region > Moreton Bay Region > Redcliffe
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 4 Specialty Lodging in Redcliffe
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Mon Komo 4.5*
Number of rooms: 74
Official Description (provided by the hotel):
Mon Komo "My Dream Place" on the beach at Redcliffe is the newest resort style accommodation located only 35 minutes from Brisbane’s CBD precinct and close to Brisbane Domestic & International airports. Surrounded by restaurants, cafes, shopping, entertainment, recreational activities and only moments to the beach there is plenty to see and do whilst staying at Mon Komo. With all the facilities of a beachfront resort you can be sure to enjoy the luxury of Mon Komo's spacious hotel rooms and fully self contained apartments, most with spectacular ocean views over Moreton Bay. Spacious apartments complemented by contemporary coastal decor & luxuriously appointed kitchens with stainless steel appliances and full laundry facilities. ... more   less 
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