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“Waste of money!!!”

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Nerang Town & Country Motel
Ranked #1 of 2 Hotels in Nerang
Reviewed March 8, 2013

The man at reception was very rude, did not answer one of my questions! I booked into this place specifically for the room service. On the night i rang to order my room service i was told they would not provide me room service, or even cook for me!! They had already booked in set amount for dinner and thats all they were doing. They had a valentines day dinner on... They were cooking for people not even staying there, yet couldnt for people that were! This place was extremely disappointing! The spa and pool were also freezing and dirty, not nice at all. I was unble to use these facilities

  • Stayed: February 2013
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Thank picpacs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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52 - 58 of 59 reviews

Reviewed December 4, 2012

The manager was very nice. The sheets and towels were very clean. The carpet was in great need of cleaning as were the corners of the bathroom floor and there was paint litterally falling off of the ceiling in the bathroom. The bedroom had apparently had a picture that had been taken down and the paint all around the space was faded. The drapes were faded out in the strips which were hit by the sun. For the price it was not a great result. I was disappointed and would not go back unless the room I was promised had been refurbished.

Room Tip: Make sure you reserve a room that has been refurbished.
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  • Stayed: December 2012, traveled as a couple
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Thank Echen37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2012

The reception/manager/brekfast cook - we a faabulous person - great breakfast, super interpersonal skills - just lovely.

the room - a 3 bedder, more expensive one - because it was refurbrished.i.e. a coat of paint and some new furniture, including a new bed, great if you were supple and young and liked sleeping very close to the floor - the solid wooden edges found my shin about 3 times moving around the room. the single bed in the room was older and high enough to make getting in and out easy. bedside table non existant for the single bed. Minimal storage space but good bench space. Fridge old and overcold.
1 bath towel per person, but 1 shampoo and conditioner only during 2 nite stay. Aircon very old, noisy, and the air flow director was broken.
No hair dryer, barely enough cups n saucers, glasses for 3 people. Plenty of tea, sugar n cheep coffee. had to fill electric jug from shower - this is a common fault.

Restaurant (run independently) excellent as usual. but the rooms - NAH !

Room Tip: see the rooms first.
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  • Stayed: February 2012, traveled on business
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1  Thank Dee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2012

Stayed for 1 night to babysit grandchildren. The only clean thing in the room was the linen. Found lollies and wrappings under beds and items in the drawers - cleaning very poor. The shower screen was cracked in various areas on one side. Do not believe that this venue has the correct star rating. The room we stayed in could definitely do with a makeover, very tired!!! TV (old box) reception was very poor. Hired a porta cot which was very very dirty - far from suitable for hire - definitely need a new one; plus had to ask for linen - which was single bed sheeting. Our room was very close to the highway - had the choice of road noise or a noisy aircon - not much sleep!!!!

  • Stayed: February 2012, traveled with family
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Thank 121Traveller121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2010

Our large family group stayed at this motel as it was close to the venue of a family wedding. On check in we were informed we had been allocated rooms described as "cheap and cheerful" ( these rooms were not really cheap & could never be described as cheerful but in fact were dingy rooms containing worn and faded furnishings long past their use by date .) We upgraded to the the recently refurbished rooms. The bed frame & it's lumpy hard mattress were only about a foot above floor level ( only suitable if you're young & fit ) and the room did not contain items eg tissues, hairdryer, shower cap etc normally found in the the most basic accommodation. We would NEVER recommend this motel

  • Stayed: October 2010, traveled with family
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4  Thank mirrool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2010

After reading the reviews i was abit nervous about staying there BUT, we were greeted by the very friendly and helpful managers, we needed a place to stay and a comfortable bed etc we were told there were newly renovated rooms (which the managers had done themselves) and we chose them (a little more expensive) they were great, we ate at the restaurant and we were very happy. I would recommend anyone to stay here as its convenient as its close to everything that we needed.

  • Stayed: September 2010, traveled as a couple
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2  Thank rusty77brisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2010

I stayed at the Town & Country Motel for just 1 night and was a bit hesitant because of the reviews I had read on this site. My experience was a bit different as I received friendly service from the staff at the motel check-in as well as the restaurant staff who were very busy when I arrived mid way through dinner service. The rooms are basic but clean and comfortable. My only complaint was the water pressure because of the water saver shower heads they have installed. The restaurant food was better than I expected and reasonably priced as well! You definately get what you pay for and it is not far off the M1 which is handy for travellers.

  • Stayed: April 2010, traveled solo
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1  Thank worktraveller10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nerang Town & Country Motel

Address: 2 Southport-Nerang Road, Nerang, Gold Coast, Queensland 4211, Australia
Location: Australia > Queensland > Gold Coast > Nerang
Amenities:
Bar / Lounge Restaurant Spa Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Nerang
Price Range: $115 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Nerang Town & Country Motel 3.5*
Number of rooms: 26
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