The man at reception was very rude, did not answer one of my questions! I booked into this place specifically for the room service. On the night i rang to order my room service i was told they would not provide me room service, or even cook for me!! They had already booked in set amount for dinner and thats all they were doing. They had a valentines day dinner on... They were cooking for people not even staying there, yet couldnt for people that were! This place was extremely disappointing! The spa and pool were also freezing and dirty, not nice at all. I was unble to use these facilities
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