The Hotel is fine except it would be hard for an old person to get their leg into the very high bath to have a shower. I would prefer a shower recess.
I had made a booking for 10 rooms at least one month before and sent a note to everyone to say they were with our group when they booked.
On the morning when we were due to arrive (13 March 2014) a girl from reception rang to confirm that I wanted the 10 rooms. She said that no one had booked and that she could bill me for the 10 rooms. She was most officious and I was very taken back. When I got to the hotel I asked to talk to the person who had spoken to me but was told"it was not me". I checked my message bank later and noted it was the same person.
She could see I was not a happy chappie and did not pursue her threat. It did however leave a very nasty taste in my dealings there so we did not use the restaurant or bar for the 3 nights we stayed there.
The girl I originally spoke with when looking over the hotel (Amy?) was very helpful and said she would speak with the mamagement about a discount about our group. I never heard from them and actually we were charged $130 instead of the quoted $124.
A good hotel experience ruined by rudeness of receptionist.
- Official Description (provided by the hotel):
- Metro Hotel Ipswich International is located right in the heart of the Ipswich CBD. Our central location provides an excellent base for visitors to this beautiful city and is in close proximity to such local attractions as the Queensland Raceway, Willowbank Raceway and the Ipswich Turf Club. Just 40km from Brisbane CBD allowing easy travel to and from Brisbane City itself. Set overlooking one of the pristine parklands that Ipswich is proud to boast, offering 97 rooms, consisting of One Bedroom Apartments and Superior guest rooms, 7 first class wedding & conference rooms and an unforgettable dining experience at Harvest Restaurant and Bar, open daily. Adjoining the main restaurant is a stylish lounge and bar, perfect for drinks after work, entertaining clients or pre-dinner drinks. Our Hotel features lift access to all floors from reception and we also have several rooms with disabled access and facilities. ... more less
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