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“Great service from a great team” 4 of 5 bubbles
Review of Quest Ipswich Serviced Apartments

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Quest Ipswich Serviced Apartments
Ranked #1 of 7 Hotels in Ipswich
Certificate of Excellence
Cairns, Australia
1 review
“Great service from a great team”
4 of 5 bubbles Reviewed August 6, 2014

My experience - couldn't get better service
The booking I made was on the busiest weekend of the year for this location.
When I had to make some last minute changes, the team could have said "too bad we're fully booked" (as another hotel in the area did)
Instead went out of their way to help us out, resolved the change, and made sure all went smoothly

  • Stayed August 2014, traveled on business
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank R0ss999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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157 reviews from our community

Traveler rating
    75
    66
    13
    2
    1
See reviews for
40
22
8
66
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Brisbane, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 21, 2014

All up I have stayed here for a total that would equate to a few months, my first stay was not too long after the extreme QLD floods, both in a studio style and a 1 bedroom apartment. Every stay has always been extremely enjoyable, relaxing and consistent from housekeeping all the way up to management. I have never used the pool, although it does look enticing, I am not a swimmer (especially in Ipswich). Every girl in reception was always welcoming and attentive each and every stay, nothing is ever a bother to them. I managed to lock my key in my room not only once, but twice which resulted in me calling the emergency number and getting the on site manager who let me back into my room both times around 4am, never once did it seem I inconvenienced her, she would laugh it off and then return back to her room. If you are in Ipswich or are passing through Queensland and don't wont to stay in bustling Brisbane, Quest Ipswich is a must stay premise.

Room Tip: Opt for a 1 bedroom or above in order to receive a balcony.
See more room tips
  • Stayed September 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jaylayla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
questipswichmanager, General Manager at Quest Ipswich Serviced Apartments, responded to this review, July 2, 2015
Thanks for your great feedback and I am really happy that my team helped to make your stay so enjoyable. What pleases me most was that my team maintained their high standards during such a busy time when we were at capacity.

Look forward to welcoming you back for your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed June 3, 2014

What a nice hotel, I had the pleasure of attending a meeting held at your hotel 30 May - 2 June. The reception staff were very friendly, and extremely helpful.
The rooms were very roomy, with excellent facilities.

  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lesley0053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed May 29, 2014

The usual Quest apartments. But i didn't like about this was the architecture of the building.There are flights of steps everywhere in the building to get to your room - imagine lugging your stuff up those stairs without the availability of lifts ! Secondly, not much around the area. Have to drive out into town So location was poor. Car park spaces are a tight squeeze.
It's disappointing that there's no gym either.
Men who's had a few to drink made the carpark a hangout every night. You could hear them from my room.

One good point is the property is new.

  • Stayed May 2014, traveled solo
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank jaylex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
questipswichmanager, General Manager at Quest Ipswich Serviced Apartments, responded to this review, June 9, 2014
Thank you for your feedback regarding your stay. Quest Ipswich does not have a restaurant on site however we do offer a chargeback arrangement with a range of local restaurants (some within walking distance) where you can dine out and charge the meal back to your room account. We are proud to support local businesses and offer our guests a variety of dining options. On site parking is complimentary as most people drive out to Ipswich from Brisbane and space size is typically not a problem as we can fit various buses and trucks in our car park. Limestone Park is across the road from Quest Ipswich offering running/walking tracks and outdoor equipment and we assist guests with their luggage or offer a ground floor apartment if mobility is an issue. Our friendly reception team are always on hand to assist with any problems, queries and suggestions on the local area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 22, 2014

I was on business trip to Wacol, located between Brisbane and Ipswich and I stayed in Quest Ipswich. This service apartment is stategically located, just 5 mins drive to downtown Ipswich. The property looks new, very clean, and provides complete amenities (fridge, stove, microwave, washing machine & dryer). The staffs were nice and helpful. The only downside is the city itself, not the hotel, being a small town there is not many thing you can do. However, should someone happens to visit Ipswich, I believe Quest Ipswich is the best you can get.

  • Stayed February 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DavidThamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed April 21, 2014

second time i have stayed here for work. 0 complaints with everything spot on
the rooms are comfy, well appointed and the bed and pillows are spot on
everything in the rooms works, is neat and tidy and not damaged
the property is well maintained with ample parking
the pool is clean
reception are very helpful and friendly
nothing bad to say.
If you are coming to Ipswich, make this your hotel

  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wade B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed March 20, 2014

Stayed one night in a studio. Very comfortable and quiet. Good to have kitchen facilities. Friendly and helpful staff. Definitely need a car if you stay here. Poppy's Cafe is a few doors away. Serves breakfast etc and is apparently good although we didn't eat there. Would definitely stay again.

  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DesleyAG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quest Ipswich Serviced Apartments

Property: Quest Ipswich Serviced Apartments
Address: 57-63 Warwick Rd, Ipswich, Queensland 4305, Australia
Location: Australia > Queensland > Brisbane Region > Ipswich
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Ipswich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest Ipswich Serviced Apartments 4*
Number of rooms: 63
Official Description (provided by the hotel):
Quest Ipswich is conveniently located on Warwick Road in close proximity to the Ipswich CBD, Showgrounds and RAAF Base at Amberley. We offer Studio rooms with kitchenettes, One, Two and Three Bedroom spacious apartments with full kitchens, laundry facilities, separate lounge/dining room and private balcony. Parking is onsite, complimentary and easily accessible as is the pool with BBQ area. There is a unique heritage listed Queenslander available for meetings or social events. ... more   less 
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