We recently had dinner at the Brasserie. The waitress took our orders, my husband ordered steak, whilst she asked how he would like it cooked, she didn't ask whether he wanted it with salad and chips or vegetables. He had to go up to the servery and tell the chef who was very pleasant and accommodating. When our bottle of wine arrived in an ice bucket, the waitress left t it on the table unopened and walked away. My husband opened the wine removed it from the ice bucket to pour and realised it was the wrong wine - right brand, wrong variety! It was replaced of course. I had the kingfish which was nice. My husband's steak was average - a bad cut of meat. The waitress seemed a bit disinterested in her work. There are plenty of places in the country that have service on a par or better than many city establishments. This is a beautiful place and spoilt by this service.
You can forgive a lack of finesse in service if it is delivered with enthusiasm and friendliness which we find in most country places that we visit.
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- Also Known As:
- The Seahorse Hotel Eden