We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not maintained”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Discovery Parks – Eden
Ranked #6 of 8 Hotels in Eden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Not maintained”
Reviewed July 9, 2013

Over priced for a powered site. very little space between sites,. The pool needs to be cleaned and maintained, very "scummy" around the rim of the pool. Toilets and showers are not maintained either and flood morning, noon and night. Not friendly and helpfull staff and quite rude when they were told about the pool and shower blocks. If park was maintained better and not so over crowded the park would be a spot i would like to re visit. But not being able to use the pool because of filth and having the showeres flood constantly it was a dissapointing stay. The smell of toilets were also offensive.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vistarhu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AspenParks, Manager at Discovery Parks – Eden, responded to this review, July 28, 2013
Thank you for your review and feedback

We can assure you that the pool is cleaned everyday twice a day as there can be a build-up of sunscreen.

We are currently reassessing the floors in the North block ablutions as we have had them recently refurbished and have noted this as an area to rectify. We have members of our team checking the condition of the ablutions throughout the day on numerous occasions and they are cleaned daily with twice daily cleans in peaks season and no smell has arisen, however we will monitor this closely to ensure if it does it is rectified.

Our team do pride themselves on their customer service so we apologise incredibly if you felt they were at all rude and all comments have been taken on board.

We hope to see you again sometime so we are able to highlight those areas you have mentioned in a positive light.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

80 reviews from our community

Traveler rating
    40
    23
    7
    8
    2
See reviews for
40
28
2
Business
0
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Nowra
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 4, 2013

We were keen for a great family holiday but this place didnt quite cut it.The pool had a big greasy ring around the inside, and didnt get removed the 10 days we were there.Hence, we didnt go in.Hot water came and went on several occasions.Showers flooded, and were a slip risk.Mops were left for holiday makers to clean up.Several washing machines were out of order.All in all, considering we paid a premium price to stay in holiday season, services didnt match the price or level of comfort expected.Our kids did have a great time, but we wont revisit.Camp kitchens were well appointed.

Room Tip: Try going in low season
See more room tips
  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank pinnaclecampers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 6 Contributor
209 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed January 25, 2013

Eden is pretty town, but 5km outside of town on the beach of Twofolds Bay is the Big4 caravan park with plenty to do for the whole family, or nothing to do if that's your pleasure. We visited during school holidays and they had a kids program, a jumping pillow, adventure play grounds, and a couple hundred metre walk to the beach. Simply great.

The staff are friendly, helpful and even allowed us to walk around and choose our site. The facilities are also very good and really well maintained. When we arrived we thought the place looked a little dated, but the longer we stayed the more impressed we became. Not all sites are shady, but all grass without a patch a gravel thrown in the middle as some places do.

Great place to get away from it all and quiet. Awesome to fall asleep to the sound of the ocean.

Room Tip: Ask to have a walk around and choose a site.
See more room tips
  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MarkKristie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 13, 2013

We stayed at Twofold Bay over Christmas in a Caravan, there are a number of problems with this park, some of the staff are very rude people and have no customer service attitude at all, the bottom end shower block always smelt, the floor floods when all the showers are being used and there are no shower curtains at all. Once again this year we had 'water' problems, over 3 consecutive days there was no water. The Park has virtually had no work done on it since Aspen Parks took over the ownership, the gardens, etc have not been looked after at all, other Big4 parks particulary in Eden Township are making many improvements. The location of the Park is fantastic right on the Beach at Twofold Bay and only 5 minutes drive to Eden which is a great town but in need of tourists to visit and spend some dollars.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank RossLyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Level 6 Contributor
99 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed January 7, 2013

We hired a campervan and stayed at an ensuite site on this holiday park which was reasonably priced. The ensuite was clean and modern. The pitch had plenty of space but no shade and was good as you were not too close to your neighbours. The only downside for us was we hadn’t realised the park was 7km out of town although this was not a problem and would stay again.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank DLF12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 5, 2012

It might not be walking distance to town but it was only a 5 minute drive. The cabin had plenty of room and was in perfect condition. Plenty of hot water for showers and nice big fluffy towels for after the shower. The lady at the front counter was very friendly and very helpful.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Virginia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns
Level 6 Contributor
140 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed December 4, 2012 via mobile

We chose this van park because of its beach location, it is an older style park & was very quiet because of low season. It was clean, friendly and close to the beach & kid friendly. Close to Boyd town to see old church & tower - worth a look.

  • Stayed November 2012
    • Location
    • Cleanliness
Helpful?
Thank Joskie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Eden hotels
0.6 mi away
The Seahorse Inn
The Seahorse Inn
#4 of 8 in Eden
205 reviews
3.6 mi away
Eden Gateway Holiday Park
1.6 mi away
Eden Beachfront Holiday Park
Show Prices
Show Prices
Show Prices
3.1 mi away
Twofold Bay Motor Inn
3.8 mi away
Eden Motel
Eden Motel
#3 of 8 in Eden
111 reviews
3.6 mi away
Garden of Eden Caravan Park
Show Prices
Show Prices
Show Prices

Been to Discovery Parks – Eden? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Discovery Parks – Eden

Property: Discovery Parks – Eden
Address: 731 Princes Hwy, Eden, New South Wales 2551, Australia (Formerly Twofold Bay Beach Resort)
Phone Number:
Location: Australia > New South Wales > Eden
Amenities:
Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Eden
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Discovery Parks – Eden 3.5*
Number of rooms: 32
Official Description (provided by the hotel):
We know why this is called the Sapphire Coast – this region is a true gem. Three hours from Canberra and set on the magnificent shores of Twofold Bay, your accommodation at Discovery Parks – Eden (formerly Twofold Bay Beach) awaits. Drive down to Sung Cove in the early morning and you’ll see boats arriving with their catch. The rugged beauty of Ben Boyd National Park is something to behold. Feeling adventurous? Try the multi-day Light to Light Walk. Even a small section of the walk will impress, as the views are ever-changing. Ben Boyd’s lookouts are excellent for whale watching (May-November) or tour the Eden Killer Whale Museum. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Booking.com, Travelocity, Priceline, Hotwire, Cancelon, Cheap Tickets and HotelQuickly so you can book your Discovery Parks – Eden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing