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All reviewsjumping pillowpowered sitebedroom cabinexcellent cabintravel auctionfree wifiplay areanew ownerscamper trailergood sizewould love to come backswimming poolgreat spotjumping castleensuite sitebbq areawould stay again
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171 - 176 of 216 reviews
Reviewed January 25, 2014

Arrived at check in time to be told cabin not ready, come back in an hr & half. When we got in cabin was still dirty, ants galore thick dirt on window sills & a razor blade not ours left in shower. Floors not washed. Need to pay for bbq but would run out after 5 minutes keep feeding in money. Didn't heat well & eventually gave up & brought food in side to continue cooking. Pool too small for massive size of park. Enjoyed our time away but for $240 a night & a cabin I had to clean would not recommend to anyone, very disappointing.

  • Stayed: January 2014
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2  Thank francakil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2014

Staff were incredibly friendly and helpful. Site was spacious and easy to enter - plenty of room to move the van around. . Swimming pool was warm and clean with plenty of shade for relaxing by the pool. Amenities were clean and shower pressure was great! close to shops. Easy to access from the highway. We will definitely stay again!

  • Stayed: January 2014, traveled with family
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Thank Marnie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2014

At $60 for a powered site I was expecting a little bit more. Everything looked a bit run down, the roads were pretty bad, the overflow toilets needed a good clean and the facilities were pretty dated. The staff, whilst lovely needed a bit more training. My deposit hadn't been taken off my booking and she didn't know how to follow it up. The site was lovely and spacious and the kids parks were fun. The pool area was very nice just needed a few more deck chairs and some umbrellas for shade. Has so much potential but desperately in need of some TLC.

  • Stayed: January 2014, traveled with family
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1  Thank Chon1203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2014

just spent 7 nights at Eden Gateway Big 4. the lady when checking in made a mistake with our booking and I am still waiting for an apology. Children's Park, Pool and kids facilities are good BUT the amenities were very poor. Showers and toilets needing upgrading and there is no were near enough of them for the amount of people that they allow in the park. Even when they were cleaned they were still grotty, and one shower did not work at all and each time you went to toilet another of them didn't flush. There was no checking of facilities at all. There was no night time security and even on NYE with people running around the park letting off flares there was no intervention from management. Did not see anyone from management at all which was disappointing as you got the feeling that there was no supervision or customer service. We had four sites together with four taps, however only 3 taps worked and the drain for all of the taps was blocked, so water drained through our site which left quite a mess. Overall the park was not up to Big 4 standards of other parks. Eden is a great area and fishing was good but won't go back to this park.

  • Stayed: December 2013, traveled with family
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2  Thank Joanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2014

Horrible stay over the Xmas break! Not enough amenities. Long wait times for showers & toilets. Had to bath daughter very late at night to be able to get into parents room. Very loud guests letting off flares and fireworks all night. Very loud music late into the early mornings. Won't be staying here again.

  • Stayed: December 2013, traveled with family
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1  Thank Jbec84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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