I loved this place, my son and I stayed three days and two nights during our trip to Omaha. When we arrived we noticed they were doing some construction in the parking lot so we had to use the side entrance to check in, not a huge deal.Check in was easy and the ladies at the front desk were extremely nice and helpful. It appears that they are doing renovations so the halls were somewhat dirty. The room was clean and spacious, more than enough room for me and my son. Breakfast was very good and had a lot of choices. The only reason I didn’t give it a perfect rating was because the hot tub was broken and that was kind of a bummer. Overall it was a fantastic stay and I definitely recommend it to anyone.
Hair dryer didn't work, no kleenex's in room; and, mattress(es) as rolling as the ocean; very uncomfortable. Staff was pleasant, and will say they are trying, but, a very long way to go. Only redeeming quality is 1/2 mi. to OMA airport.
Thank you for taking the time to share your feedback. It is a delight to know that the strategic location of our hotel worked perfectly for you and that you appreciate the service you have received from our staff. On the other hand, we are sorry to hear that you were not comfortable during your stay due to the condition and the cleanliness of your room at that time. Your feedback is highly appreciated as it assists us in our continuous goal of improving our services. We hope for another opportunity to make a more favorable impression in the future.