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“Nice Shower”

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Best Western Plus Omaha Airport Inn
Ranked #1 of 6 Hotels in Carter Lake
Certificate of Excellence
Orem, UTah
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Nice Shower”
Reviewed August 11, 2012

We stayed here one night. When we first entered the lobby area we noticed a smell that we could not identify but that was not pleasing. We eventually go used to it. The room was clean. The bath and shower seemed new and the spray from the shower was fantastic. It was one of the best showers I have seen in a hotel of this caliber. The service checking in was a little slow as there was only one person who was handling multiple people checking in and answering the telephone. We left early so only tried the continental breakfast, which began at 4:00 a.m. We were glad they did it so early because we needed to leave by 5:30 a.m. The continental breakfast was good. Our room was quiet and we slept well. We also used the free WiFi, which was nice ot have. The only down side was that there are not any good places to eat that are close to the hotel and we would have liked to have had a frig in the room. when we left they even gave us each a cold bottle of water for the trip

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank musicman77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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153 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Omaha, Nebraska
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 27, 2012

Rooms are nice and clean. Complimentary breakfast and wi-fi. You can get bottled water by asking for it at the front desk. The hotel is close to the airport and uses Budget car rental shuttles for airport pickups. They will pick you up until 1AM. There is no day shuttle to go to the Omaha downtown.

There is a subway and a convenience store right across the street from the hotel. Dominos pizza will deliver to the hotel room until 1 AM.

  • Stayed May 2012, traveled with family
    • Value
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Helpful?
1 Thank sokaji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona, United States
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 12, 2012

Stayed here for the night before flying out of Eppley Airport the next morning. For the most part, I got everything I would expect from a Holiday Inn Express. The facilities still look really new and appear quite well maintained, and the staff was friendly. From the hotel, it is about a five minute drive to the airport up the same road. And if you have time to kill, downtown is pretty much five minutes the other way. (And due to Crater Lake, the hotel is actually in a small bit of Iowa that juts across the river and not actually in Omaha or even Nebraska).

The room was small, but on par with the chain. Though, this one didn't have the tiny refrigerator in my room, which I've come to expect. Otherwise, it was a decent room and I got a good night's sleep in it.

As in other HIEs there was the complimentary breakfast, which had pretty much the same thing you will find at any other hotel (including the pancake machine). Though, after breakfast hours, everything was close doff, while I have stayed at others that always would have fresh coffee and tea available.

Room Tip: The hotel is angled so the rooms really don't face the major street. So, should be good on any...
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atascadero, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 4, 2012

This hotel is conveniently located very close to the Omaha Airport. Very clean and still looks brand new even though they have been open for 6 years. Stayed on a Tuesday night which was cool because they had a reception in the breakfast room with free wine, beer, cheese, snacks, etc. Staff was helpful and friendly. The shuttle driver/engineer guy was awesome and super nice! The shuttle will take you to downtown Omaha for dinner, drinks, sight seeing, etc.They will even take you to the airport if needed. The only downside to my stay is the spa was out of order. I was looking forward to relaxing in the spa, but the pool was heated to a pretty warm temp so that worked. I would definitely stay here again if I am in Omaha.

Room Tip: Try to get a room with a view of downtown Omaha.
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ste-funny002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nebraska
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 4, 2012

Very nice pre-flight hotel. Minutes from the airport. Friendly staff. They recognize the people that are there frequently and make them feel special. We love Jeff at the front desk. Great guy!

  • Stayed April 2012, traveled on business
    • Value
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Helpful?
2 Thank bluedogNebraska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brainerd, Minnesota
Level Contributor
56 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed April 22, 2012

Stayed for one night on Thursday 4-19-12. We drove for 8+ hours and showed up for check in around 9:00 p.m. The front desk gentleman was very nice and quick. The room was right down the hallway, but very very quiet. Also - could not hear any freeway nor airport noise. The room was HUGE - King bed, flat screen, desk area, comfy chair, nice bathroom. Loved the bedding - the typical HIE white 3 sheeted set. Cannot complain about anything in the room. We had a pet with and there is plenty of space for walking and they provide clean up bags. We ordered a Pay-per-view movie which was pretty spendy ($15.99 ---- and no not adult movies lol), but that is norm for a hotel. The comp cont bkfst in the morning was as usual with HIE. Pancake machine, fake eggs, weird sausage, and biscuits and gravy. Also rolls, bread, cereal, juices, milk, and yogurt.

No complaints - it was all good. Yes, I would stay here again.

  • Stayed April 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank trs333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
96 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed April 17, 2012

This was a great Holiday Inn Express property. It was clean and comfortable, the windows even opened a bit! Room was pretty roomy and had the requisite desk, armchair and ottoman, dresser and tv. Bathroom was also roomy and very clean. Free snacks, wine, and beer in the lobby at 5:30. The people working at the front desk and in the lobby were really friendly and welcoming. Nothing obvious within walking distance but it's just a quick hop to the airport, so a great spot if you have a late or early flight.

Room Tip: Odd numbered rooms will likely face Abbott Road and the gas station next door.
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  • Stayed April 2012, traveled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cs79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Omaha Airport Inn

Property: Best Western Plus Omaha Airport Inn
Address: 2510 Abbott Plaza, Carter Lake, IA 51510 (Formerly BEST WESTERN PLUS Omaha Airport Inn)
Phone Number:
Location: United States > Iowa > Carter Lake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 6 Hotels in Carter Lake
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Omaha Airport Inn 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Best Western Plus Omaha Airport Inn and Suites in Carter Lake, Iowa is conveniently located to Eppley Airfield, Downtown Omaha, CenturyLink Center, TD Ameritrade Ballpark, Old Market and Omaha's Henry Doorly Zoo. Best Western Plus Omaha Airport also provides complimentary airport shuttle to and from the Airport every half hour as scheduled starting as early as 3:30 a.m., seven days a week. We also offer a complimentary local shuttle within a 5 mile radius of the hotel. Best Western Plus Omaha Airport Inn and Suites offers a 24 hour business center in the lobby, indoor pool, hot tub and 24 hour fitness center and on site sundry shop. All guest rooms are non-smoking and feature either one king or two queen size beds, microwave, mini refrigerator, premium cable television programming, flat screen color televisions, a desk chair & workstation and comfortable seating area in each room. Suites, with the one king or two queen bed configurations offer additional space and a separate seating area for entertaining. The oversized living space features a sofa sleeper convertible bed, additional flat screen color television, microwave and refrigerator. Additionally, Best Western Plus Omaha Airport is ADA compliant and guests have easy access to the hotel, the guest rooms, hotel amenities and hotel function spaces. Our hotel has accessible standard rooms and suites, including suites with one king or two queen size beds, including both physical impairment and/or hearing impairment units. Sorry no pets, but service animals are, of course, welcomed. Start your day early with our continental breakfast of cereal, milk, yogurt, hard boiled eggs, yogurt, fresh fruit, assorted breakfast bars and breads and beverages such as juice, coffee and/or hot chocolate. The continental is served as early as 3:30 a.m., seven days a week. Each guest is invited to enjoy our free hot breakfast is served from 6:00 a.m. - 9:30 a.m. daily, in the centrally located breakfast room. Our Downtown area features such attractions as the CenturyLink Center Omaha Convention Center, the TD Ameritrade Ballpark, the Freedom Park Navy Museum, the Bob Kerrey Pedestrian Bridge, the Historic Old Market restaurant and bar district, and nearby attractions such as the Joslyn Art Museum, Durham Museum, and the Omaha Henry Doorly Zoo. The City of Council Bluffs and area shopping is only a short drive (only 10 - 15 minutes away). Council Bluffs offers 3 world class casinos, the Mid-America Center, additional shopping & dining opportunities, a Go Kart track and a luxury movie theater. The hotel shuttle will take guests to the Council Bluffs Mid-America Center, nearby restaurants, shopping and Casinos (within 5 mile radius). Some of the other notable businesses and attractions are University of Nebraska at Omaha (UNO), Creighton University, Gallup, The Nebraska Medical Center, the Children's Hospital, Offutt Air Force Base, Union Pacific Railroad, Omaha Steaks, Omaha World-Herald newspaper, First Data and Oriental Trading Company. ... more   less 
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Also Known As:
Holiday Inn Carter Lake
Carter Lake Holiday Inn

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