First of all, just to say that this is just my opinion based on our night's stay here; I am genuinely confused why our experience was so different from the rest of the reviews on this B&B. My wife and I came to stay for a weekend at this B&B as the grandparents were looking after our young son. Unfortunately, the mattress was uncomfortably soft and it felt like the springs had actually gone on one side of the bed as it was so uncomfortable on my back. In addition, they had a winter duvet on the bed which was way too hot to sleep under; we ended up sleeping top to tail under the duvet top sheet! The room was pretty small and the shower had very little water pressure in the morning. We complained to the owners in the morning who were very surprised and stated that no-one had complained before and that they had slept in the bed recently so couldn't see any problem with it. The conversation became fairly heated, which seemed strange to me as I thought the customer was always right. Eventually, we had a good conversation with Aldo who refunded us about 50% of the cost for a single night and we left without breakfast. The B&B was very clean and seemed to be well looked-after in all other ways; honestly we are not fussy guests, but I can't see how anyone could find that bed comfortable to sleep in. Bit of a shame overall really.
- Also Known As:
- Shuna Guest House Croyde, Devon