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“Short Break”

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H.TOP Royal Star & SPA
Ranked #88 of 127 Hotels in Lloret de Mar
Yorkshire
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Short Break”
3 of 5 bubbles Reviewed March 8, 2013

We stayed here for 5 days and after reading some negative reviews were pleasantly surprised.
The twin room we had was a good size and really clean, beds made daily and clean towels every day. We found the staff friendly and polite apart from one of the bar staff who was very abrupt (i think you receive back what you put in) The weather wasnt very good so we used the indoor pool, this was ok but i was disapointed that the gym equipment didnt work and there wasnt much on offer - i was hoping for a treadmill.
There was plenty of choice when it came to meal times and what we had was very nice. Yes the dining room got busy but the staff worked hard to make sure everything was kept stocked up. The bar areas were good - entertainment was very amateur but what do you expect for a cheap break. The beach area (10 mins walk) was lovely and clean although there wasnt much open at this time of year. We made the most of our all inclusive and cannot complain at all on value for money. The only down side for me was the noise from young ones coming in from the bar and clubs in the early hours, the walls were thin and you could hear everything! Perhaps the hotel management could be a bit more strict on noise control.

Room Tip: Higher floors away from the bar may be quieter.
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  • Stayed March 2013, traveled with friends
    • Value
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    • Sleep Quality
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Helpful?
2 Thank caz3131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (284)
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English first
Kirkby Stephen, United Kingdom
Level Contributor
3 reviews
2 of 5 bubbles Reviewed March 4, 2013

We go away three times a year & have done so for many years, this was our first hand experience of extremely rude & bad mannered staff, particular in the bar area, they could not be bothered to serve you, rude to their customers & generally made fellow guests feel uncomfortable.
The rooms were clean, the restaurant hectic & unorganised & quite a safety issue as members of staff dropped plates & glasses near seated guests due to the fullness of the room, be warned that a delay to enter into the dinning area will be a probability.
It was a quick break away we went for & did our own activities daytime, however during in the winter months the advertised activities in the hotel were not in operation so don't expect much going on.
The indoor pool & spa was a health issue & needed deep cleaning too, I'd rather say its more 2star rated not 4star.

  • Stayed February 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank claire p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Lloret de Mar hotels

Exmouth
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed March 1, 2013

Good point, close to bus station. The hotel is ok just. All inclusive is the only option. No local food or bars. 15 min walk into town across the major road in town. Beware it can be dangerious. The hotel is ok cleaning but noisy and mainly full of screaming kids. Staff don't care much and refuse to speak English. Take care here. Cheap and cheerful.

  • Stayed May 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Davyman123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Powys, United Kingdom
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed February 27, 2013

We booked a last minute deal for my husband and self and our 2 daughters in their 20s. We wanted a quiet week away with no hassle. Our rooms were clean and tidy with balconies. The bathrooms also clean and tidy. Meal times we found were fine- yes the dining room was busy, but we always enjoyed what was on offer - there were hot dishes plus salads. Also the complimentary drinks were good - some weird cocktails! but hey, you are on holiday, they are free and if you don't like it, get something else! Easy.I have to say that we found the staff were friendly in the main and helpful.
The outdoor pool was very cold so didn't venture in. We did not go in the indoor pool either. Good location in LLoret-probably about half mile walk to a nice beach-the quieter side of LLoret. Bus and boat services close by too. Great hotel for a budget break.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank Cath H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgend, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
3 of 5 bubbles Reviewed February 25, 2013

Went with a group for 5 days. Room clean and tidy. Food ok and never had to queue but the same type of food each day. Choice of drinks was good with a daily cocktail. Be careful in the indoor pool as my daughter fell on wet steps and split her head. Outdoor pools were very cold. Hotel was what I expected for the money we paid.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Merch5970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirkby Stephen, England, United Kingdom
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed February 22, 2013 via mobile

The worst hotel ever,food was terrible,very little choice,people having to queue to even get in the dining room so I would hate to think what it would be like when they were busy.
The bar staff were extremely rude and bad mannered,they spoiled alot of peoples holiday,they all need sacking,that's how strongly I feel.i could go on and on........
So do not go there.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gwyneth692
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed February 22, 2013

I went to this hotel 11/2/13 for a week holiday with my husband the room was nice always clean the reception staff are helpful at times the bar staff arerude you wait for ages to get a drink the food is basic chips for breakfast and left over food is served throughout the day the whole time I was there we had French music artist as there were 600 French people compare to 80 English and the cue for the dining room is ridiculous cues nearly to the reception and if you have booked your holiday without transfer dont rely on the reception to get you a coach as me and my husband had a early flight they didn't had a coach for us so we lost on a night drinks and food we had to sleep in the airport but as the bus stop is not far it comes very handy and much cheaper I would like to know how the staff gonna cope when the hotel is fully booked as most of them cant handle stress

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marion dommett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about H.TOP Royal Star & SPA

Property: H.TOP Royal Star & SPA
Address: Avda. Vila de Blanes, 70, 17310 Lloret de Mar, Spain (Formerly H TOP Royal Star)
Location: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Spa Hotel in Lloret de Mar
#31 On the Beach Hotel in Lloret de Mar
#43 Luxury Hotel in Lloret de Mar
Price Range (Based on Average Rates): $
Hotel Class:4 star — H.TOP Royal Star & SPA 4*
Number of rooms: 397
Official Description (provided by the hotel):
The 4-Star H•TOP Royal Star & SPA hotel is a nice family oriented hotel located in the lively city of Lloret de Mar, (north-east coast of Spain). Positioned at 10-minute walk from Fenals Beach Creek and a 15-minute walk from the Lloret de Mar beach. This classic 397- room hotel offer plenty of fun activities and relaxation comforts for adults and children. It is situated at 85 Km from Barcelona – El Prat Airport and 25 Km from Girona Airport. Lloret de Mar is one of the most popular cities in Costa Brava known for the lively nightlife and its clean&safe beaches. FACILITIES Rooms • Social room (ping pong, billard, etc.) • Restaurant • 2 Bar • 2 Swimming pools • Sun terraces • Laundry • Souvenirs/gift shop Children • Miniclub • Playground • Baby cots and chairs Spa area • Heated indoor pool with waterfall • Turkish bath • Sauna • Fitness room Staff • 24 hour Front Desk services • Multilingual staff • Housekeeping Others • Facilities for guests with disabilities • Currency exchange • Car hire* • External medical service* • Air-conditioning / Heating • Safe boxes* • Wi-Fi* • TV • Luggage storage • Showers for check-out • Lifts • Bikes* • Parking* *Some of these services are extra or require a deposit (ask at the Hotel) ... more   less 
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Also Known As:
Top Royal Star Hotel
Royal Star Hotel Lloret De Mar
H.TOP Royal Star & SPA Lloret De Mar, Costa Brava, Spain

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