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“Rip off under a 4 star name”
Review of Rosamar & Spa

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Rosamar & Spa
Ranked #10 of 124 Hotels in Lloret de Mar
Reviewed August 26, 2013

This hotel was my worst 4 star holiday experience. I slept and ate much better at a 2 star hotel in France where I stopped for the night during my travel to Spain.

Room service & location - this was the only plus. The room was kept very clean and the hotel is at the beach and also at a good location for walking to the center and the shops.

Service - very disappointing - we almost had to beg for getting a parking spot (payable!), just because the receptionist was to lazy to check the availability. We also experienced the evening with the complete lack of shower/tap water mentioned in the previous review.I would have expected that in return the hotel management at least extend the evening dinner hours that night, as most people actually waited until the water was restored in order to take their shower and arrived at dinner with a delay.

Room - our room had constantly a horrible smell from the airco. Besides, the airco temperature could not be adjusted. Don't spend time searching for the TV remote control, there is none! You need to pay 10 euro at the reception in order to get one, but no one tells you about it when checking in.You get your money back when leaving, of course if you remember to bring the remote control back.
Walls are very thin, you can hear everything that from the nearby rooms. Sleep quality is therefore bad if you are a light sleeper, not to mention the noise from the street.

Food - VERY bad quality at the buffet restaurant and I am not even a big gourmand. But guess what - there IS a 2nd restaurant a la carte, that you need to discover yourself, because it is not advertised anywhere. The food there is much better, too bad we only found out about it in our last evening.

SPA - yeah, enjoy it if you can - it is only open in the hours when you are normally sun bathing at the pool or at the beach. And prices for the beauty/hair services there are a joke - I don't think anyone actually uses the paid services of the SPA - this is Spain and still the prices are as high as in Belgium.
As an example, gel nails cost 75 euro, while if you walk a bit to the centre, you can find promotions at local salons with 25 euro!

Knowing what this hotel has to offer for the money I spent there, I would definitely recommend searching for an alternative in the area.

  • Stayed: August 2013, traveled as a couple
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2  Thank LouiseBrux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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320 - 326 of 1,220 reviews

Reviewed August 8, 2013

The first thing I would like to say is that the quality of the food was very poor in respect of selection and flavors. The opening hours of the Spa were pathetic because the hours coincided with the best time to be on the beach. The Spa was never open in the evenings either. Facing the hotel from the beach, the rooms on the left side are very noisy because it's on the main road and it's difficult to sleep. We had to change the room because of this. One day there was no water in the rooms and my partner had to shower at the swimming pool showers. We complained about these problems to the manager and she gave us an extra day at the hotel. The best thing about this hotel is it's location which is seconds from the beach. The swimming pool is small. The rooms were not dirty and they changed the bedsheets and towels every two days. Choose another hotel.

  • Stayed: July 2013, traveled as a couple
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1  Thank aschneider2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2013

Stayed at this hotel for a ladies holiday. From the start we were made to feel comfortable even though this is a mainly German,Italian hotel. Rooms were very clean and comfortable with a fab view. Food and restaurant staff great, we had some picky eaters in our group but there was always a wide choice, and we always left full. Spa lovely and relaxing although receptionist a bit stuffy, however we were a bit noisy at times but 90% of staff were friendly and patient with us. Outdoor pool a bit chilly but weather wasn't great when we were there. Evening entertainment was a bit outdated and not aimed at British. All in all a great stay and some of us quiet ladies are planning a return trip.

  • Stayed: May 2013
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1  Thank Vanessa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2013

Some friends recommend us this hotel, where they stayed in summer time, and thats why we chose it. Although I believe its better to travel to Spain during the summer months (for sunbathing and swimming on the beach), we were very comfortable. We traveled with children and thats the only thing I wouldnt do it again, since its more a relaxing rather than a family resort. In any case, the four of us enjoyed the food and the area. Especially liked the town of Tossa

  • Stayed: January 2013, traveled as a couple
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2  Thank balalaika_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2012

The hotel is quite old, you may get a dark and damp room on the first floor, which is sold as a sea-view. Normal seaview rooms are located on the upper floors. Just push and press and you'll get a room in 24 hours. Wi-Fi is slow, food is ok, parking space is sufficient, there's an underground garage and an open air parking in the ground floor of an unfinished building right by the hotel. The hotel is very close to the sea and that's probably the main advantage.

Stayed: July 2012, traveled with family
2  Thank Dmitry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2012

Definetely not a 4-star level! The hotel has an excellent location and great views but our room was dirty and not comfortable at all, with lots of things in need of repair. The staff was not friendly and the food wasn't great either.

  • Stayed: July 2012, traveled as a couple
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4  Thank bensonzs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2012

We have just come back from Rosamar & SPA, spending there 14 days with my wife and 2 children. We just love it. Starting from the reception ending the dining place - all the staff was very friendly and trying to provide the best service. The best place to go with families, as you could use Rosamar Garden hotel facilities for sports and swimming pools as well. Very dedicated animation team, putting there effort to involve every kid, no matter what language they speak. Food was great, especially we appreaciated the variety of sea food served for dinner and lunch. WIFI was working in the room. SPA area was quite and good to spent afternoons. Perfect weather, not too hot. Also we have to admit that location is great, away from noisy center and discos, and superb views from the room. Overall very satisfied and would consider coming back for sure.

  • Stayed: June 2012, traveled with family
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5  Thank Paulius G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rosamar & Spa

Address: Avda Pau Casals 8 - 10, 17310 Lloret de Mar, Spain
Location: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool
Hotel Style:
#4 On the Beach Hotel in Lloret de Mar
#8 Romantic Hotel in Lloret de Mar
#9 Luxury Hotel in Lloret de Mar
#17 Family Hotel in Lloret de Mar
Price Range: $67 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rosamar & Spa 4*
Number of rooms: 265
Official Description (provided by the hotel):
Hotel facing Lloret's beach with a wellness centre and spa aimed at caring for health and beauty. The establishment also has a room for corporate events, reading area, TV room, garden terrace with sea view (with sun loungers and parasols), 4 swimming pools (3 outdoor and 1 heated, covered and with seawater) and Fitness Centre. ... more   less 
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Also Known As:
Rosamar And Spa
Rosamar Hotel Lloret De Mar
Rosamar & Spa Lloret De Mar, Costa Brava, Spain

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