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“sun4u - allocation on arrival”

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Santa Cristina Hotel
Ranked #90 of 124 Hotels in Lloret de Mar
Reviewed June 25, 2012

what a mistake. The worst hols ever thanks to hotel Eugenia. Old and dirty hotel with cheap food and bathroom cried for renovation. The worst is joint aircon - when someone on the floor smokes you will get smoke in your room in few sec. Avoid this hotel - it has to be renovated.

  • Stayed: May 2012, traveled as a couple
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5  Thank xsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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22 - 28 of 164 reviews

Reviewed June 5, 2012

I have been in Eugenia Hotel 2 years ago with a big group of people. I would recommend this hotel to groups of young people or couples who do not mind noise. This is as there is a very large number of teenagers staying at it which unfortunately do make a lot of noise. I should know it well as I was one of them at the time. However the hotel is brilliant, maybe the look of it is not as exclusive, however service provided is excellent. The best thing about this hotel is the food which was absolutely lovely!!! I would recommend this food everywhere, all of the vegetables, fruits and everything that was there was fresh everyday! Also the receptionist was very nice!! However the manager is not as nice, as he not always treats teenagers with respect, as he should because finally their parents are paying them for the respect and good service provided. Overall would recommend it for young people!!!

Room Tip: Some of the rooms on 2nd floor, which are from the road side offer great opportunity of access to th...
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  • Stayed: July 2011, traveled with friends
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Thank Izabela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2011

I went this ummer for 2 week and it was ok i went with about 20 other people so i saw a huge varity of rooms...however ot of all the room i had the best one...everyone was so jelous..so if you go ask for room 5- its the best- 6 beds half closed off, a large bathroom- 2 sinks, bath/shower, make up desk with working hairdryer.....the room was ok and it had 2 balconys and is on the first floor...however dont put your suitecase under the bed beacuse they do get ants- so dont leave open food around and throw the rubbish away...good size swimming pool...breakfast, lunch and dinner were ok...theres lost of options...lots of fruite...however i dont eat fish and a few of my friends said at times it wasnt good...sauna dosnt work of open and gym if very bad....empolyees are friendly...open late for when out late at the clubs...outdoor pool table near the pool...outside bar with food and indoor pool table outside dinning room...lots of sitting area...however i waited 3 hours for room to be ready...Big supermarket close by...beach is close and the town is nice and close too...however to get to the clubs its longer....alot of the room look unfinish...upstairs bar at late hours...room are very small...all room get millions of ants...only room you can see from outside the buliding hav balconys...if you go dont expect much but if ure like me always out at the town or at the beach or at the clubs or out to eat you wont be spending much time in ure room any way so woudnt really worry about the room....i would go again beacuse it wasnt bad beacuse i was always out and having fun but when in the room it really was ok ..

Room Tip: ask for room 5..6 beds...went with 20 friends and my room was the best...dont put suite case under b...
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  • Stayed: August 2011, traveled with friends
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Thank Sophia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2009

I stayed at this hotel with my friend for a relaxing 5 days away from work. BIG MISTAKE. We booked a last minute deal through sun4u, allocation on arrival. I haven't done this before but was guaranteed 4*. What a joke. Even if we had paid £50 for this break, I would have been dissappointed!!
The place was full of foreigh youths who caused havoc. The staff are extremely unfriendly and rude. Luckily my friend speaks Spanish as not one of the staff spoke English, which is fine if you don't wish to communicate or be understood!
The food is terrible alternating between chips, fried croquettes, burgers and rice/salad dishes which have seen better days. A microwave is provided on the end of the buffett for the food to finish beind cooked, if you wish. Desserts were always small single serve tubs of ice cream but be quick as the youths piled them up in their 10's and the stocks weren't replenished. The bar closed at midnight but order your drinks early as the staff dissappear and return after midnight, refusing to serve you. You have to return your small plastic disposable cup to get another drink and at the end of the night all these cups were washed in a dishwasher behind the bar. Also washed in this dishwasher with the cups were the greasy plates from the filthy burger machine providing you with 'snacks'.
The pool was filthy and never swept or cleaned. Glass and rubbish around the edges. Didn't risk going in the pool. There are about 20 loungers (some were broken) and once these have gone, that's it. We went to the beach every day.
Rooms were bearable. Plug sockets didn't work. Fridge didn't work. Shower consisted of a showerhead at tap level so you had to sit down in the bath to wash your hair. Rooms weren't the most secure. Towels ok, not great.
Location is ok....right next to a supermarket, which we made use of for food and snacks.
We were lucky to meet another 2 girls and we went out every night into town and avoided the hotel like the plague. I will never ever go here again or book a last min break from sun4u again.

  • Stayed: July 2009, traveled with friends
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6  Thank Sarah_and_Steve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2009

4* hotel? maybe 12 years ago. Old, dirty hotel with disgusting food. Rooms with central air condition what means if somebody smokes in the room on your floor you can expect in 30 seconds smoke in your room. Dirty bathrooms with grey towels & double room means 2 separate beds together. But the worst of all was food. Low quality food where hotel offers the cheapest alternative for juice, butter, or ham. The worst holiday I've ever had thx to hotel Eugenia.

  • Stayed: September 2009, traveled as a couple
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6  Thank xsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2009

We were all inc , the food was not just bad it was inedible, the snacks were pre cooked burgers that was put in to kind of breville / George Formen that was filthy and given whatever time the staff decided, We had to eat out along with most of people who stayed . 12 eastern europeans walked out ( good for them )you had to pay for bottled water no tea facilities so if you left poolside you got cheap plastic dispenser cups , no entertainment no games , pool was tiny next to road, rooms were very worn and dirty , thankfully we only stayed 5 nights

  • Stayed: September 2009, traveled as a couple
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3  Thank peggyking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2009

i have just returned from this hotel and i am less than impressed, after having a baby recently my partner and i jumped at the chanceto get away on a 5 day break while my mother minded my son, i booked through sun4u for 4* AI allocation on arrival, i have never done this before but thought if it was 4* it was bound to be good, WRONG on arrival i was extremley disapointed, the hotel is shabby the staff are rude and the bar shuts at midnight!.. we went to our room which was def not 4 star standard. it was small and dull altho it was clean. the following morning we went for breakfast which was non descript. lunch and dinner were no better with the buffet mainly catering for foreigners. the pool was nice enough even tho it was small and i was shocked when my partner returned from the bar with his beer in a small plastic cup.. i wasnt aware u got plastic cups in 4*hotels.. on returning i looked the hotel up online and i was shocked to see how well it looks in the photos. they must have been taken a very long time ago and a few of the photos i think r of another hotel because i didnt see the nice showers or the jacuzzi with the wood surrounding.. i think the entire costa brava could do with a revamp the place is stuck in a time warp and no entertainment at all. luckily we got the 5 days for under 500 or i would have been devestated.. a word to the wise pictures are not always as they seem and this hotel definatley does not deserve the 4 star rating

  • Stayed: September 2009, traveled as a couple
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3  Thank AshleyQBelfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa Cristina Hotel

Address: Avda. Roca Grossa 2, 17310 Lloret de Mar, Spain (Formerly Hotel Eugenia)
Location: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#43 Luxury Hotel in Lloret de Mar
Price Range: $58 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santa Cristina Hotel 4*
Number of rooms: 104
Official Description (provided by the hotel):
The SANTA CRISTINA Hotel is a four-star hotel located in Lloret de Mar, equipped with air conditioning and heating, an outdoor swimming pool, lifts, a luggage room and changing rooms. The hotel also offers its clients the following services: free WIFI, parking, cot, room service and laundry service. Pets are allowed. The main hall is a cozy lounge with a fireplace overlooking the forest, where customers have created their own reading room with a TV area. The Bar has a big piano that delights our costumers with his sound at evenings and it has a direct access to the outer swimming pool for adults and children and a small terrace in a landscaped zone. At night a special atmosphere is created with live music. The Restaurant has two dining rooms, the main one with a capacity for one hundred and thirty five customers and a restaurant for banquets, small groups and special events with a capacity for fifty guests. All services are in Buffet style. The Reception offers a 24h service, credit card service, wake up service and general information. The Rooms have a full bathroom with bath and hairdryer, balcony, satellite TV, telephone, air conditioning or heating (as season), fridge and safe, this last service requires payment in reception, There are rooms available for handicapped people. ... more   less 
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Also Known As:
Eugenia Hotel Lloret De Mar
Santa Cristina Hotel Lloret De Mar, Costa Brava, Spain

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