Just returned from a week at the hotel savoy with my partner, we both could not wait to get home!! Reception staff were not helpful at all, neither were the other staff that worked there.Very miseable and rude! They did the littlest as possible to help you with anything, unless it involved money in their hand, then they would help.The food was absolutley discusting, we both lived on burgers and salad the whole week, and they werent the best, but the best from the rest.Everything was cold, the chips were freezing and so hard, we had to heat every meal we got, in the microwave that was there (very suprised there was not a charge to use it) as there was a charge for everything decent in that place such as drinks - drinks were watered down, i could not drink them, and had to go to local shop to buy our own.Beer was ok, but again watered down. When asked for certain drinks in which you had to pay for (only decent ones), they had a small amount left in the bottles, and no more - this was not even enough for one drink! my partner asked for a pint of beer, they dont give pints of beer, they give you the smallest glass possible, if you want pint glass, you have to buy one!!!! you can only have one drink per person at one time.....oh my god, why!!!!!sitting around the pool, everybody that was staying at the savoy felt the same way, every person that arrived after us was saying the same thing, we could hear them all complaining and trying to get a transfer elsewhere.But..........there was a rep, but only one a week!!! during the stay there was 3 coaches of french (i think) students arrived, we lost 3 nights sleep due to them running up and down the corridors banging on everybodys doors, at 4-5am in the morning!!! we werent the only ones complaining of this, i think it was happening on every floor as there was so many of them. this was reported numerous times to the staff, but nothing was done about it, they just moved them to other floors, where they were doing exactly the same to the other people that were staying there!! staff just did not care!!there was no amusement on in the hotel at all, people were having to amuse themselves, by playing cards and dominos (i couldent stand anymore of it) it was like a old peoples home!! 1.50 for bottle of water and 1.50 for a packet of doritos!! very expesive, you could buy a multi pack for that at home! balconys were not private at all, nothing to divide them, just a small wall between each. rooms are very very small, but ok to sleep in i suppose. apart from that the weather was great, we had plenty of time to sun bathe as thats all that you could do.
we went out for a night out in barcelona town, never again,not a nice or safe to be for young people.during the day it was fine, lots of shops, but all sold the same things.nothing interesting.
The staff just did not welcome you being there, they couldent even crack a smile.very miserable people.i wouldent even rate this hotel as a 3*, it is over rating!!!
- Official Description (provided by the hotel):
- Family hotel inn Fenals just one step from beach. Swimming pool, terrace, bar-cafeteria at the pool, garden, satellite tv, buffet restaurant, live entertainment, well communicated by bus. Watch with our live webcam the activity at the entrance and sea view. ... more less
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- Also Known As:
- ALEGRIA Fenals Mar Lloret De Mar, Costa Brava, Spain