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Reviewed March 12, 2020

The hotel is NOT a 4 star hotel. The restaurant is similar to a canteen. The buffet was appalling especially at breakfast. The room for 3 adults is very small. The towels in the bathroom were like hand towels! The receptionists were very aggressive. We arrived on Sunday night and the next day when we returned to the room at 15:00 the room hadn’t bee cleaned. Although this was a holiday break with my sister and nephew, I travel for work all the time and this has to be the worst hotel I have stayed.

Room tip: Tiny room and outdated
Date of stay: March 2020
    • Rooms
    • Cleanliness
    • Service
Thank NadineClarke
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2020

Where to start positives room was clean bed comfy.
Negatives
Food was cold every mealtime ended up eating out. That cold that the meat juices were congealed very revolting. One chef cooking but food barely touched the hotplate pork raw in middle. Poorly two days.
The deluxe room has two kingsize beds and walk in shower all ok. The balcony is that narrow you cant get two chairs on it at one time which is good as you only get one chair anyway.
Reception avoid you as no one speaks English.
Would i go there again I very much doubt it.

Date of stay: March 2020
Trip type: Traveled as a couple
Thank Tonexttime
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2019

If you are travelling with children or big family this is your hotel, they got rooms till 6 persons. Bigger than a standard flat, you canb believe me. Have a look a their website.
I will get back on my next holidays.

Date of stay: August 2019
Thank josepjuli
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
DonJuanHotels, Director General at Hotel Don Juan Resort, responded to this reviewResponded January 2, 2020

Many thanks for your comment.
wait for you next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2019 via mobile

Really can't agree with negative reviews posted about this hotel. Stayed four nights, half board with my daughter and we found it to be clean and comfortable. Food in restaurant was good and plenty choice but couple nights were very busy and it was like feeding time at the zoo around the buffet! Rooms clean and comfortable, clean towels daily. Balcony very small. Entertainment good. Not nice weather in November to try the pool but pool area looked nice. Not the fanciest hotel but value for money and well located, near beach, bars and restaurants. Would stay here again if returning to lloret de mar.

Date of stay: November 2019
Trip type: Traveled with family
Thank soonie4
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
DonJuanHotels, Director General at Hotel Don Juan Resort, responded to this reviewResponded November 25, 2019

Thanks for staying with us. We appreciate your feedback!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2019 via mobile

Absolutely awful. Ignorant staff, horrible clientele. No lock on patio door and low walls to people in next rooms either side. High pitch noise from the pipework every time you flushed the toilet or had a shower. Paid for half board and couldn't face the food after 2 days, terrible taste and texture to everything. Ladies toilets a disgrace (see photos) and when advised the hotel receptionist just said "well yes there has been a lot of people," and that was that. Obligatory to wear swimming caps in indoor pool but not the outside one which I don't understand, so we went to go in the outdoor pool but it was full of leaves. Do not go to this hotel, it really is one of the worst in Lloret.

Date of stay: November 2019
Trip type: Traveled as a couple
Thank Ruth K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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