We are a family with two teenage children, and have just returned from a wonderful week at the Bertran Park. We booked knowing it was a three star hotel, but even with this in mind, we were very impressed with all aspects of our stay. First, the staff are very friendly, welcoming and hard working. Nothing was too much trouble, from the desk staff who always had time to answer our questions, to the chambermaids who made our room spotless each day. We were on a budget, so we had a 'quad' room with a double (king size) bed and two singles, so we expected a certain amount of compromise, but the room was a decent size, the bathroom was fine, and the balcony a welcome surprise. The view from the balcony was mostly buildings and another hotel (the Guitart Rosa, about 200 meters away), but anyone who has spent time on a Mediterranean balcony will know that the best times are spent people watching, and our fourth floor balcony offered plenty of this.
The food was very good, considering the star rating. We went half board, so had breakfast and dinner each day. Despite what some reviews on here say, the choice varied daily, both for breakfast and dinner, was always well cooked and presented, and you can go up as many times as you want, breakfast or dinner. There is a hot and cold buffet, both breakfast and dinner, with a good spread of choices which will cater to most tastes. The only comment here is that on half board, drinks (even water) are extra at dinner, which we didn't expect, but weren't overly bothered.
The pool is on the small side, but did not get crowded at all, whilst we were there. The sun deck is very welcome, with loungers available, and waiter service from the adjacent hotel bar.
The mix of guests is both family and singles, with loads of nationalities, but thankfully hardly any English. The area is great for shops and the walk to the beach is five minutes max.
Overall, I would not hesitate to recommend this hotel.
- Official Description (provided by the hotel):
- A friendly hotel in an area close to the center of Lloret de Mar and just 350 meters from the beach. This five-story hotel offers a variety of different rooms to suit your needs with a comfortable feel. The hotel has a welcoming pool terrace as well as an elegant restaurant and of course the bar where you are sure to find the atmosphere you are looking for. The hotel also has a garage and wi-fi. A hotel in which you are guaranteed to have an enjoyable stay! ... more less
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- Also Known As:
- Aqua Hotel Lloret De Mar
- Aqua Hotel Bertran Park Lloret De Mar, Costa Brava, Spain