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“Best place for a weekend!” 5 of 5 bubbles
Review of Aqua Hotel Bertran Park

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Aqua Hotel Bertran Park
Ranked #13 of 127 Hotels in Lloret de Mar
Certificate of Excellence
Oss, The Netherlands
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Best place for a weekend!”
5 of 5 bubbles Reviewed September 25, 2012

Aqua Hotel Bertran was a good choice for a long weekend Lloret de Mar. We had one of the best rooms, spacious 40 square meters, with a large balcony 30 square meters, with two sun beds and more. The staff was very friendly and helpful and the breakfast and dinner was very well taken care of especially breakfast with champagne! The location was good, 10 minutes from the bus station and 10 minutes from the beach. Next time we will gladly return

Room Tip: Ask for a room in the second building on the fourth floor.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank afrikabiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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337 reviews from our community

Traveler rating
    139
    128
    48
    13
    9
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed September 13, 2012 via mobile

We stayed for a 4 night half board long weekend.The hotel itself is very good,warm,friendly staff,always helpful and smiling.The only problem I had was the food.Both my partner and I couldnt find anything we liked amongst the breakfast and dinner buffet.It seemed to cater more for the German and Eastern european customers tastes.I would stay again,probably only room only.As I said,absolutely spotlessly clean

  • Stayed April 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank blademan230165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed August 29, 2012

I stayed here with my mother for a week in June and we were really impressed. Our room was big and clean,on the fouth floor so high enough not to be bothered by any noise below(its a on a quiet street anyway). Our balcony overlooked a sweet little walled vegetable garden that was changing everyday, which we found endlessly fascinating.
We were B&B. The food was ok with plenty of choice but we were happy to eat out in the evenings.
The pool area is quite small but it was never crowded. I went there for a swim everyday, late afternoon and i was often the only one there. I can imagine its probably a different story in peak season though.
The location of the hotel is perfect. It was a 10 minute walk through the old winding streets lined with shops and cafe's to get to the lovely seafront. My mum is quite elderly but she managed it easily.

There are some reviews saying that Lloret is noisy and dirty, full of groups of drunken youths falling out of thumping nightclubs. Saying that old Spain is nowhere to be seen. Well that wasn't our experience at all. Sure, one end of the beach seemed to be busy with sports bars and clubs but it didn't spill out and ruin the peace. We just didn't go that end very much.
We found it charming but fun too. We would recommend it to anyone.
I'm not saying its for everyone but it seemed to me that whatever you were looking for in a holiday you would find in Lloret. The trick is to avoid the bits that don't appeal.

Room Tip: I think our room number was 415 but am not sure now. We asked for a room that didn't overlook th...
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  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AquaHotelGrup, Director General at Aqua Hotel Bertran Park, responded to this review, September 12, 2012
Dear Customer,
We are very glad to read that you had a charming holiday with us and that you will recommend our hotel.
Thank you very much for your great report.
We are looking forward to welcoming you together with your mother in our establishment.
Kind regards,
Aqua Hotel Bertran Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Castleford, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed August 18, 2012

First, if you get there by car dont park in the reserved parking space at the side of the hotel as this will cost you 95 euro to get your car released from the compound after it has been towed away,also the hotel is extremely hard to find due to a poor map on the hotel's website and a labyrinth of one-way streets in Lloret de Mar. Also the shouting and noise level from some night wanderers on the street at night exceeds anyone's greatest tolerance,The pool area is rather small and the staff do take the No food or drinks from outside the hotel policy far too serious. Other than that, the hotel food was quite good and staff were pleasant. But once again i find the hidden extras such as WIFI charges and extortionate parking charges of 10 euro a day, this cost is nearly as much as the car hire!

Room Tip: ask for a pool view on the top floor, these are the only rooms with a view and you dont get woke up...
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  • Stayed August 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Bubfromcas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AquaHotelGrup, Director General at Aqua Hotel Bertran Park, responded to this review, September 12, 2012
Dear Customer,
We would like to thank you for your comments made about our hotel which help us to improve our services day after day.
Thanks for mentionning the food provided in our restaurant and for mentionning our staff.
We will be happy to see you soon in our hotel.
Best regards,
Aqua Hotel Bertran Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Co Durham
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 17, 2012

I stayed here with my son who is 11 and my partner. The hotel was well presented and the our room was spotless. We were half board and the food was nice, plenty of selection. The pool area was nice and not too busy. I have been to Lloret de mar several other times but this first week in August was very very busy at the resort and mainly with very young people so would recommend going at a quiter time . Overall tho I had a good time as usual and this hotel was the best id stayed at, expecially for cleanliness.

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank jackie1982CoDurham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AquaHotelGrup, Director General at Aqua Hotel Bertran Park, responded to this review, September 10, 2012
Dear Customer,
We are pleased to read that you had a good time with us.
Thank you for the good comments written about our hotel.
We will be pleased to welcome you and your family any time soon.
Best regards,
Aqua Hotel Bertran Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
57 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed August 11, 2012

Stayed here on a stag do recently and thought it was a decent basic hotel. We had three in our room, one double bed and two single beds in another room, all with tvs. Some of the other group had three single beds in one room - either way can't complain. The rooms were clean, decent sized bathroom, good power on the shower, only complaint as with all hotels that have it - 'Shower Curtain', maybe just a pet hate of mine!

The hotel wasn't ridiculously busy when we were there even though we were there at peak time, again a positive for us, we didn't struggle to get any beds for the day, the pool's quite small but nice enough.

Loret De Mar is catered for mainly German, Dutch tourists, and this hotel had no other British people there, again, no complaints from us, sometime you go to hotels that's full of other Brits and they annoy you very much, so having none there was no problem for us

Good drink selection at the bar €3 for a pint of Estrella, €5 for cocktails and the best bit was €2 for ice cold bottles of Estrella, nice place for a good few beers the hotel bar.

Location is good for going out, probably a 5 minute walk from the main strip, the advantage being it sounds fairly quiet.

Breakfast wasn't great there, but to be honest breakfast at most resorts in Spain aren't my cup of tea, the good thing is there is plenty of choice which will at the very least suffice.

My advice is, if you're going on a stag do/lads holiday you wont go wrong with this hotel.

Room Tip: All of the lads who had three single beds stayed in the main hotel, the room with one double bed, an...
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  • Stayed August 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Jigsinsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AquaHotelGrup, Director General at Aqua Hotel Bertran Park, responded to this review, September 10, 2012
Dear Customer,
Thank you for your feedback about our hotel.
We hope to see you soon on your next visit to Lloret de Mar.
Kind regards,
Aqua Hotel Bertran Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed July 22, 2012

There have been at the hotel from June 26 to July 6, 2012 with my girlfriend and children. Excellent hotel and a professional team! The rooms are spacious and clean, we had a huge balcony on the top floor, just above the Spanish sky!) Food delicious, service in the restaurant is excellent. Champagne for breakfast charged positive for the whole day! The children were delighted by the atmosphere and the pool.We plan to come back with my girlfriend in September. Problems with noise was not there. Extended best wishes to the friendly team at the reception, remember the wonderful smiles of staff restaurant, especially Petra and Rodrigo! As the board: Get a hotel page on Facebook! We will add you as a friend)) We recommend the hotel to friends. Thanks for a great vacation!Spain a wonderful country!

  • Stayed July 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank SvetlanaChursina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AquaHotelGrup, Director General at Aqua Hotel Bertran Park, responded to this review, September 10, 2012
Dear Customer,
We are delighted to read your review on TripAdvisor.
Thank you for writing a very good comment about the reception and restaurant staff and for mentionning Petra and Rodrigo from the restaurant.
It will be a pleasure to see you very soon in our hotel.
Best regards,
Aqua Hotel Bertran Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aqua Hotel Bertran Park

Property: Aqua Hotel Bertran Park
Address: St Josep Street 49, 17310 Lloret de Mar, Spain
Location: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Lloret de Mar
#11 Luxury Hotel in Lloret de Mar
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aqua Hotel Bertran Park 4*
Number of rooms: 163
Official Description (provided by the hotel):
A friendly hotel in an area close to the center of Lloret de Mar and just 350 meters from the beach. This five-story hotel offers a variety of different rooms to suit your needs with a comfortable feel. The hotel has a welcoming pool terrace as well as an elegant restaurant and of course the bar where you are sure to find the atmosphere you are looking for. The hotel also has a garage and wi-fi. A hotel in which you are guaranteed to have an enjoyable stay! ... more   less 
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Also Known As:
Aqua Hotel Lloret De Mar
Aqua Hotel Bertran Park Lloret De Mar, Costa Brava, Spain

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