Having come back today I feel I need to warn the uk guests who come to this hotel to be aware of cash robberies happening in the hotel, we arrived last week and had our money taken from the hotel within four hours of us being there. They do not supply safe deposit boxes when you check in and tell you to come back later, you are given key cards to your room, apparently there was a cloned card reader which was used to access our room, as there hotel card reader wasn't used, the hotel manager was unhelpful and was not sympathetic, she offered us an all inclusive stay even though we was already all inclusive, and a hotel move but we was on holiday with our friends, she said it weren't a robbery as such because our money wasnt taken from the safe therefore we could not claim on their insurance. I feel it is still a robbery as they have gone into our room, first choice was good about the whole matter, the hotel wasn't, whilst there I heard of three more situations were money was taken. Food was mainly the same thing every night but was nice, people are always going for the watermelons on offer instead of taking three pieces, people were taking up to ten pieces, some nationalities were rude and would bump into the children and not say sorry, this happened to my child and my friends child, and people are up early with the towels, the beach isn't sand but little stones that hurt your feet, the Barcelona trip was okay but very long winded to get to as your pickin up people from other hotels and the fountain shows your payin for something which is actually
free to get in! Rooms were clean and bar staff very friendly. Was just upset that we had got robbed within the first fours hours of gettin there which spoilt the holiday, my point I want to get across is get a safe as soon as you get there.
- Official Description (provided by the hotel):
- The hotel is located just 200 m from Lloret's beach. It is ideal for holidays as a family or couple, where you can choose to stay in either a room or apartment. It has 3,000 square metres of gardens, 4 swimming pools, water slides and a sports area (with facilities for fitness, basketball, mini football, volleyball, bowls and mini golf). We also offer an entertainment service aimed at families. ... more less
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- Also Known As:
- Rosamar Garden Hotel Lloret De Mar
- Hotel Rosamar Garden
- Rosamar Garden Resort Lloret De Mar, Costa Brava, Spain