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“The overall holiday”

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H.TOP Gran Casino Royal
Ranked #109 of 124 Hotels in Lloret de Mar
Plymouth, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“The overall holiday”
Reviewed April 16, 2012

The reviews this place get are rubbish, and i can see where there coming from in ways, but you know what your getting yourself into with the price you pay and overall i thought my holiday was brilliant. Although the weather wasn't good and the food wasn't good, i really enjoyed myself and the hotel, i would recommend though if you like a quite night not to stay here, but i never and i did really enjoy this holiday and hotel. I suppose every place has its bad points.

  • Stayed April 2012, traveled with friends
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Helpful?
2 Thank Toria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
shropshire
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 16, 2012

the only advice i have to any one intending to visit this hotel is NOT TO when i say dont go i dont say it lightly the hotel had 500 students running round all night, we took our brother for his 40th birthday which was spoilt the 4 of us had a total of about 6 hours sleep in 3 nights the hotel staff are rude arrogant the rooms if this is what you can call them are very poor and dirty we had no running water in our bathroom sink for 3 days, the hotel receptionist was dissmissive of every thing, we asked on a few occaisions to be moved and requested to speak to the hotel manager which we got to do on day 3 by wich time the holiday was ruiend it is full of abbusive larger louts drinking from 10am till midnight and blowing loud horns all night the food is cold i cant even begin to stress how deflated and upset all 4 of us were on our return i am just thankful none of us had our children with us did we stay for the full 7 days,NO we moved on day four we got rude coments shouted from balconys and all the students were soaking tissue and when you stepped out of the hotel they threw it at us all over our clothes we spent 150 euros in taxis in 3 days to get us away from this hotel even just for a few hours even if your only looking for a break with the lads and the girls i wouldnt recommend this hotel to any 1 this is a 40th we will never get back, oh and it tells you somethink when the hotel manager told us well ive hired extra security it was a nightmare from begining to end and i gave it a 1 star rating trust me I WAS BEING KIND oh and the locals call this place alcotraz i feel they are also being kind. When we arrived the key didnt work in one of the two roms the receptionist told us well just use 1 room go for a walk and it will be fixed in a few hours like you need this after being up since 6 am and travelling .

  • Stayed April 2012, traveled with family
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Helpful?
1 Thank susan l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Lloret de Mar hotels

Nottingham, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 15, 2012

i first arrived thought reception small went in lift didnt know what floor you were on as screen broken.corridors were small and dirty dark looking. went in room looking on to a road very basic phoned reception was given a different room was told all there rooms were basic. this room not much better tiles on floor raised dangerous dirty bath shower curtain beds dusty kept my clothes in case as dusty wardrobes found condom wrapper in there. you did not want to spend any time in there. no entertainment. i took a 7 year old with me young youths swearing drinking coming in at 3-6am in morning banging on doors. tour operators should not send children to this dump its mor 18-30 hotel it should be down graded in stars maybe a 1 star. chairs break easy in dinning room so be warned. wrote a questionaire a bad one did not hear any thing this hotel is a real t hole and wants condeming . should have realised when transport rep said please phone us if you change hotel .someone said not that bad is it i now now what she meant. returned 15th april would be nice to get a hotel comment but i guess they not bothered had your money now. it cost me over 800 pouns for a week away 2 adults and a child not worth it

Room Tip: was offered 645 rubbish then 545 crap as well... very basic and dirty...
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  • Stayed April 2012, traveled with family
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Helpful?
1 Thank donnarhunt9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 11, 2012

this is the worst hotel i have ever stayed in in my life!!! we were moved to this hotel affter our original hotel we booked to go into was apparently closed due to a reffurb. the hotel staff were rude and obnoxious, the rooms were of a very poor standard ( tiles on bathroom floor were up, sink was not attached to wall properly, bidet was rust stained, leaking shower and taps), the rooms were very very basic, the bed linen wasnt changed every day, which to me i expect it to happen, and there ws also a "sports fest" event going on where there were hundereds of sports students staying in the hotel. they were roudy, rude flasing in the hotel when kids were present and the hotel and security did notnig about it. they were comoing back at all hours banging on peoples room doors shouting screaming. it was a nightmare. i was so glad when it was time to go home!!! would seriously never reccommend this hotel to anyone even my worst enemies!!! to the locals this hotel is known as alcatraz!!!!

Room Tip: D o not stay in this hotel!!!!
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  • Stayed March 2012, traveled as a couple
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Helpful?
4 Thank naomiwitcomb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wales
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 11, 2012

we went there last week in march,2012 for a cheap couple of days.

hotel ok not the best
food again not to bad i always found something to eat
area not to bad
staff ok too
nice walks along either side of the beach

now for the rest
this hotel is used for school trips and stag/hen weekends ,
the wall ar so thin we could here everything and i mean everything
we had 2 stag partys and a few hen parties on our floor ,there was also lots on other floors
plus 300 german students , 150 french students ,150 italian students.plus everyone else
the parties went on all night so no sleep any nights they were kicking our doors all night and everyones elses.
we complained but nothing was done
one woman came out to speak to them as she had children but they threatened her the continued to kick her door all night along with ourd and others .
got friendly with 3 other couples on our floor,and we all went to speak to the mangement but nothing done we were just advised when they we leaving.
it was very bad and spoilt our hoilday couldnt wait to come home ,i even tried to get a flight early to go home as couldnt stand it anymore
as for all the student as it was all inclusive the student we getting a drink and going back in the que drink their drink and so on so we had to wait forever so for the last 3 night we didnt bother using the bar.
SO IF YOU THINK YOUR GETTING A GOOD DEAL PLEASE DONT BOTHER AND GO SOMEWHERE ELSE IF THE PRICE IS TO GOOD TO BE TRUE IT IS AND YOU WILL HATE IT UNLESS YOU AR 21 AND WANT TO STAY UP ALL NIGHT

Room Tip: dont bother go somewhere else
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  • Stayed March 2012, traveled as a couple
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Helpful?
3 Thank peterbobwales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derbyshire
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 11, 2012

We stayed here in October and said we would write a review because of all the bad things that had been written - its not half as bad as what people say. So you get plastic glasses and can only have one drink at a time, but the service is fast and its clean becuase you cant dump your empty glasses anywhere.
It was full of young people who wanted a good time and so did we so that wasnt a problem to us. Yeah we actually did see someone throwing a tv off their balcony but we wasnt involved and it made good giggling people watching throughout the day.
I recommended it to a group of teenagers when I got back and they stayed and loved it. I wouldnt recommend it for children but groups of people wanted a good time - go for it! Its cheap and cheerful! We meet some brilliant people in this hotel and at £150 for the week AI there is no way we could grumble.
There was sercuity guards but they didnt bother you if you didnt bother them them, There are so many rooms in this hotel that I could see there being trouble amogst groups so they aare just prepared in case anything happened
You can hear the rooms next to you and above you but my advice would be make the most of you AI and sleep drunk or round the pook the next day your in Llorrett to party - so do it!

Room Tip: Dont take the kids!
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  • Stayed October 2011, traveled with friends
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Helpful?
5 Thank lozndaveDerbys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, England, United Kingdom
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 10, 2012

Just got back from this hotel yesterday. What can i say.. do not listen to any good or even OK reviews about this place, It is disgusting. I would not even call it a hotel it is a hostel but worse. The rooms are not clean the beds were hard, it would of been more comfortable to sleep on the floor, and they were bent and broken. The door to the balcony was broken it closed at the bottom but was bent so the top to half way down did not shut which left a big gap which caused a cold draft and a lot of noise! The wardrobe was filthy, the telly didn't work as you had to pay extra for the remote. The bathroom was small and dirty, the sink was all cracked and the bath was all dirty and had rust all over it i felt dirty after having a shower in that! The room was painted awful colors green and orange and a gone off cream color. The tiny balcony, (well if you could even call it that) had a floor of cracked tiles, and horrible orange boards separating to next doors balcony. The tables and chairs were dirty, and for a view we had a running track a car park and a skate park. Not a nice view and not a quiet one either. As the door didn't shut all we could hear was people talking, cars passing, and constant banging from the kids on the skate park. You can not get any sleep at all here, as you can hear everything! There was kids running up and down the corridor screaming and banging on everyone's doors, and large groups of lads coming in at half 4 in the morning shouting and banging on doors for over half an hour. It was the same every night and the staff did nothing to stop it. I would not call the staff friendly or helpful and never seen them smile. We went to have a drink in the hotel bar which was awful it was a dark dingy room with kids running round screaming, dirty and scruffy is what it is. We did not try the food there i think we was to scared to. And as we was going home we checked out and the man at reception just snatched the key off us and threw us our deposit money back for the safe and looked away we didn't get a smile a goodbye or anything. To be honest Lloret de Mar was not a nice place.. it was like Blackpool but worse and that is putting it nicely. There are no restaurants your choice of food is take away burger and pizzas. lots of arcades and basically nothing else. I would not go back to this place ever and was thankful it was just a weekend i went for as if i was there for longer than that i would of flew straight back home. I strongly suggest that no one ever goes to this hotel as it is the worst hotel i have ever stayed in or seen. I have posted on some pictures i took of our room so you can see how much of a vile place it is.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jenny J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about H.TOP Gran Casino Royal

Property: H.TOP Gran Casino Royal
Address: C/ Esports s/n, 17310 Lloret de Mar, Spain
Location: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Airport Transportation
Hotel Style:
#38 On the Beach Hotel in Lloret de Mar
Price Range (Based on Average Rates): $
Hotel Class:3 star — H.TOP Gran Casino Royal 3*
Number of rooms: 807
Official Description (provided by the hotel):
The 3-Star H·TOP Gran Casino Royal hotel is a classic and well-known hotel located in the commercial heart of Lloret De Mar in Costa Brava and just under 5 minutes walking from the beach. The famous nightlife, restaurants, bars, shops and entertainment options can be found in the immediate surroundings.H·TOP Gran Casino Royal Hotel is an ideal choice for young couples and groups looking for a centrally located hotel within a young lively and friendly atmosphere and a good standard of accommodation. Offering different accommodation options the 807-room H·TOP Casino Hotel organize daily activities and evening entertainment. Guests of our hotel can use many services as swimming pool, garden, sun terrace with sun beds and umbrellas, 24 hour Front Desk, housekeeping, currency exchange, multilingual staff, tour desk, fax & copy service, billard (charge), car hire, heating, air-conditioning (in restaurant, bar and reception area), playground for children, baby cots and chairs available, lift, safe boxes (charge), 24 hour medical service available (charge), souvenirs/gift shop, Wifi and internet corner (both with charge).Transfer to Girona or Barcelona Airport available (charge). ... more   less 
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Also Known As:
h Top Gran Casino Royal Hotel Lloret De Mar
Htop Gran Hotel Royal
Casino Royal Lloret De Mar
H.TOP Gran Casino Royal Lloret De Mar, Costa Brava, Spain

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