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“Its a great Value for Money Comfortable Hotel”

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Sarovar Portico - Indore
Ranked #14 of 66 Hotels in Indore
Calcutta, West Bengal, India
Level 5 Contributor
55 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Its a great Value for Money Comfortable Hotel”
Reviewed November 20, 2013

I visited this hotel on a recent photography trip for a day. Before booking I was instantly attracted to it's location since it was right on the city center and inside a Mall. Though It does not have any front views and a not a spectacular view of the city either which essentially the hotel is not responsible for, it is a great place to be in and is worth for money.
We checked in really rate at around 11pm at night and we were instantly upgraded to an executive room from deluxe which was pleasant. However as the hotel claims to be 4 star our luggage had to be towed by us only, there were no assistants. We also got our complimentary wifi id passwords and us being three we were handed 3 wifi passwords. How ever at this point of the day there was no greetings since many of the staff were not available. The reception too was not extravagant and just about adequate.
Entering the rooms we expected our extra bed to be ready since we had already called them twice in the day before arriving that we will be coming by 11pm and the bed should be ready. In fact he beds did not arrive till midnight which was extremely annoying as we were very tired. The rooms however were very spacious and well decorated. But the beds have scope for improvement as they could be a bit softer, however the rooms were very clean and tidy which included the bathrooms which again were not cramped and were spacious.
We also ordered our dinner at night and the food was tasty though we did not order anything extravagant Veg Biryani and Dal Rice was worth it but off course since it was a room service the rates were premium.

Next morning we overslept so we decided we would now leave after our breakfast which was included in our plan. The breakfast was really nice and the taste was great including a wide variety of Indian and a few international foods which was okay as per the hotel standards so Full 5 star for that.
Overall I'd recommend it since I got a good discount too but with wifi and breakfast included it was a steal deal.

Room Tip: Take a higher floor since the rooms on lower floors face nearby apartments which might not be pleasa...
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  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Trayambak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NEIRAJK, General Manager at Sarovar Portico - Indore, responded to this review, November 22, 2013
Dear Valued Guest,

Thank you for posting your review of Sarovar Portico Indore. We are glad that you enjoyed a comfortable stay.

We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon.

Yours sincerely,
NEIRAJ
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

351 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • Any
English first
Porbandar, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 11, 2013

1) we booked room by Make my Trip. so hotel took airport pickup charge. if we booked directly to hotel than that charge can be reduce. So be sure if you want to go there. book hotel directly.
2) in Hotel Wi-fi was available and it was chargeable. I said to front officer that no problem you give me password i will pay whatever charge. but no response from that even i told 3 times for those matter.
3) Soap and shampoo i got after 2 hrs.
4) Rude language front office staff.
5) At checkout time huge difference in my Bill. we already paid to make my trip and hotel charged more.

Rubbish. never visit this hotel and never recommend again.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kaushik S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NEIRAJK, General Manager at Sarovar Portico - Indore, responded to this review, November 12, 2013
Dear Valued Guest,
I am personally dismayed to know of the incidents which affected your pleasant stay at Sarovar Portico Indore. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future.
We look forward to welcoming you back at Sarovar Portico Indore.

Yours sincerely,
NEIRAJ
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level 4 Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 30, 2013

One of those choices where you can't go wrong on the basics. Room is comfortable. Clean rooms are a given in this chain of hotels ofcourse. Located conveniently in a building that also houses a nice mall complete with Pantaloons / PVR and many shops. Food option are aplenty with Pizza Hut / dominos / Mc Donalds and many other options in the food court.

Now the things which could be better.
The TV in the room was extremely small. I would still expect a 32" by any standards.
The Fridge was not working. Since I wanted to use soft drinks, I had to order from Room service instead of the 3 hot cans in the fridge.
Breakfast Spread should have Salami / Sausage / Cheese options. ( Although I was provided sausages separately when I checked with staff.

Good stuff
Prompt Check In
Courteous Staff
Quick Room Service

Room Tip: I was in Room 856 and it had a nice view of the city.
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gauravlal80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NEIRAJK, General Manager at Sarovar Portico - Indore, responded to this review, November 1, 2013
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.


Yours sincerely,
NEIRAJ
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 30, 2013

U pay 4500 for a night and change room twice in a day and even then the toilet lock does not work!! At 11 pm they ask to change room again!! Asked manager to call and no response!!! Totally sucks!! Promise to wake us up at 5.30 am to repair!! Never stay at sarovars again

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandeep2307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NEIRAJK, General Manager at Sarovar Portico - Indore, responded to this review, November 1, 2013
Dear Valued Guest,
I am personally dismayed to know of the incidents which affected your pleasant stay at Sarovar Portico Indore. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future.
We look forward to welcoming you back at Sarovar Portico Indore.

Yours sincerely,
NEIRAJ
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Level 6 Contributor
165 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed October 29, 2013

Spent a few hours one night. Although the hotel appears average and the corridors smell of food (dining room abuts the Rooms and has an open kitchen?) - the cleanliness of the room was a welcome relief. Room service is quite efficient once you communicate clearly.
Hotel Travel Desk has a bright young man who also helps with airport drops.
The tariff was terribly steep, perhaps due to a conference in the City - but still it felt much like a rip off (Rs 10,500) all things considered.

Room Tip: Negotiate and book in advance. The management seems to be quick to jack rates at will
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harsingar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NEIRAJK, General Manager at Sarovar Portico - Indore, responded to this review, October 30, 2013
Dear Valued Guest,

Thank you for posting your review of Sarovar Portico Indore. We are glad that you enjoyed a comfortable stay.

We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon.

Yours sincerely,
NEIRAJ
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 5 Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed October 28, 2013

The property is located in the centre of the city and overall is a great value for money. Airport transfers are taken care off, the breakfast spread is nice, rooms are of good size and service is above par. Even the room service options are fairly priced and staff is prompt. It can be a great hotel option for a business traveller. Only one suggestion,the room service menu can be expanded further

Room Tip: Select 7th floor for convenience of visiting the restuarant
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saggit123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NEIRAJK, General Manager at Sarovar Portico - Indore, responded to this review, October 30, 2013
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.


Yours sincerely,
NEIRAJ
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 6 Contributor
132 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed October 27, 2013

I had been to Indore on a Business trip on 6-Oct-13 for 1 night. Stayed at Hotel. It was a good hotel. Neat & clean & Cosy rooms. The food at the hotel is OK. The service at the hotel is good. Called someone for the AC & they came & checked & started the AC.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amshah5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NEIRAJK, General Manager at Sarovar Portico - Indore, responded to this review, October 28, 2013
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.


Yours sincerely,
NEIRAJ
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sarovar Portico - Indore

Property: Sarovar Portico - Indore
Address: M.G. Road | Treasure Island, 11 South Tukoganj, Indore 452001, India
Location: India > Madhya Pradesh > Indore District > Indore
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Indore
#13 Business Hotel in Indore
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sarovar Portico - Indore 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
Sarovar Portico Indore
Sarovar Portico Hotel Indore

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