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“Reception”

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Century Swissbel Hotel
Ranked #22 of 171 Hotels in Jilin
Dublin, Ireland
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Reception”
Reviewed April 28, 2013

I stay here a Lot as my wife is from Jilin it is the best hotel but the staff are rude and not helpful on my last trip my wife who is from there asked for a copy of the bill and they would not give till we paid so be aware and when we got it was wrong and had to call the manager

Room Tip: ask for extra quilts to put on beds they are as hard as a rock
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank almera747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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98 reviews from our community

Traveler rating
    30
    43
    22
    2
    1
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Dayton, Ohio
Level 4 Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 7, 2013 via mobile

My third visit to this property. Yeah still the best option in Jilin.
Stayed in a Executive room again and not much has changed.
Beds are as hard as a rock. Breakfast buffet very limited on any type of western items
The restaurant has been slightly remodeled which has opened it up a bit and there were more items were available on the buffet than on my last visit. Pretty much none of the staff speaks English so be prepared.
Clean hotel and decent, 4 star at the most by western standards.
There's a "restaurant row" of eateries about 6 blocks up the road from the hotel with excellent "authentic" Chinese food
Highly recommend spending some time there for dinner. Very reasonably priced and many selections to choose from from.
For transportation from Changchun airport try Asiantravel.com. They seem to be the most reasonable.
Safe travels

Stayed March 2013, traveled on business
Helpful?
1 Thank cousinit8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 5 Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed February 18, 2013

...I'd say this is probably one of your best bets in Jilin City. The rooms are old looking, or maybe it's the Chinese sense of fashion that is a little odd to us Westerners. I walked in and was sure some Tarantino character from "The Men With The Iron Fist" would come in breaking everything and eventually killing me... or a Chinese mob gang would rent it out to meet their Russian mob counterparts.

After the initial shock, the room is spacious (although I didn't want to stay IN it, read above), the internet somewhat reliable although only wired, and it is silent.

A huge negative point: at least in my room, the mattress was about as hard as the floor. Not sure if it is the Oriental ways, but it is definitely something that made me suffer. Not having a comfy bed to sleep after working 12 hour days is NOT nice...

Room Tip: Check if they have softer, Western style mattresses in any of the rooms...
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roberto M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level 5 Contributor
49 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed November 6, 2012

Rooms are very spacious and clean, and I heard of that it's because the 18-months re-furnishment of the whole hotel. It's in a good location anyway coz Jilin city is not so big. The breakfast is Ok but the coffee and the staff there is horrible. yes unfortunately it's porbably the best hotel in Jilin so far.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sissiwei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rostock, Germany
Level 6 Contributor
96 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed October 25, 2012

Surprisingly the hotel has become better during the summer. Compared to my last stay in spring the rooms got cleaner, the stuff more friendly, the service at the reception a little bit faster and teh breakfast (including the coffee) much better. But: The piano player in the lobby is playing as bad as in spring... still learning.

Room Tip: Take the little bit more expensive palace wing rooms to the street side
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dr_bird_23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 6, 2012 via mobile

The executive rooms in this hotel are spacious and pretty well appointed. What lets this hotel down is the service. We arrived with a booking made over one month prior. We were told by reception upon arrival that this type of roomed was booked out. Despite seeing the manager, showing him our booking and explaining it was our honeymoon the only reply was "sorry". We were given a small room two classes down. This was also despite staying at the hotel three times before. The pool was too cold to swim in. The breakfast was quite good. Unfortunately this is probably the best hotel in Jilin. Be warned, if you want service or a real 5 star hotel, stay in Changchun.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Laogong1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vladivostok
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 9, 2012

I stayed in this hotel in my New Year vacation. It is good hotel but it needs some improvements. Carpet in the room was dirty and TV set was old. I liked room service. You can find everything you need in your room. Breakfasts was very tasty and included both chinese and european cuisine. There was free internet in hotel. You can use fitness center, swimming pool and sauna for free. But water in pool was cold and sauna was not so hot as I had expected. There are two good restaurants with tasty food and good service in hotel. You can eat japanese, chinese or european cuisine. It is not very expensive.
There is Metheorite museum near this hotel. Also shops, restaurants and night clubs are not far from hotel.

  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yuckiko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Century Swissbel Hotel

Property: Century Swissbel Hotel
Address: No.77 Jilin Street, Fengman District, Jilin 132013, China
Location: China > Jilin > Jilin
Amenities:
Restaurant
Hotel Style:
Ranked #22 of 171 Hotels in Jilin
Price Range (Based on Average Rates): $
Hotel Class:5 star — Century Swissbel Hotel 5*
Number of rooms: 35
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