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Four Points By Sheraton Yangzhou Hanjiang
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Reviews (92)
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31 - 36 of 92 reviews
Reviewed April 20, 2014

The room is small but clean. The toilet is also small. The floor corridor doesn't have sufficient sign on where the rooms are. The Chinese restaurant is over-priced. The breakfast is average and there was not enough waiters. Staff are friendly.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lau_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this reviewResponded April 22, 2014

Dear Guest, thank you for the feedback you have provided. Our standard room area is 35 square meters. And all of our rooms feature the signature Four Points by Sheraton Four ComfortTM Bed. For the problem you mentioned for breakfast, an investigation and immediate action will be taken. We would like to thank you again for taking time to review our hotel. Your comments are keys to our continuous improvement. We sincerely look forward to welcoming your back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2014

This was my first trip to Yangzhou and the hotel was recommended to me by a supplier based close to the property. I thought the price was very good and the room was excellent. Always clean, with all the amenities and a quite a nice view of the city.

The only small gripe I have was the service around breakfast, if you waited to order something like an omelette you would be ignored until you actually called someone to assist you.

Other than that and the price of the room service (very expensive), really good hotel and definitely where I will be staying in Yangzhou moving forward.

I recommend it.

Stayed: January 2014, traveled on business
Thank Bruce T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this reviewResponded January 13, 2014

Dear guest,
Thank you very much for your detailed and valuable comments regarding your stays. We appreciate your good comments regarding the rooms and amenities. My apologies for the service around breakfast you mentioned. We will take actions to improve the service immediately. We do greatly appreciate you taking the time to leave your feedback on our page and we look forward to having the opportunity to welcome you back next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2013 via mobile

Good breakfast spread. Chefs come all out to serve you and make sure all my European colleagues get whatever they want.
Staffs speak understandable English.
Best part of this hotel is the toilet seats with temperature control and bidet functions!
Didn't get any chance to see or use the hotel facilities! Is a pity!

Stayed: December 2013, traveled on business
Thank chee8218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this reviewResponded December 29, 2013

Dear Guest,
Thank you so much for your review and sharing your experience with us.
We appreciate your good comments regarding the breakfast, toilet and services. To ensure everyone have a good experience in hotel, all of our rooms feature the signature Four Points by Sheraton Four ComfortTM Bed. Room facilities include Screen LCD TV with iPod interface, wireless Internet access, a room safe that can accommodate a laptop, tea and coffee making facilities and top quality amenities. We would like to thank you again for taking time to review our hotel and we look forward to having the opportunity to welcome you back next time.

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Reviewed December 20, 2013

A nice hotel and staff tried but it was not enough. Good location. Standard rooms but small.

Breakfast in the Chinese style - not everyone likes. Hotel and restaurant was no heating. Service knew the average language angieslki and it was not a standard Starwood.

Room Tip: standard rooms are small.
  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Grzegorz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this reviewResponded December 22, 2013

Dear guest,
Thank you very much for your detailed and valuable comments regarding your stays. We will take actions to improve our staffs’ performance. Our standard room area is 35 square meters.
And all of our rooms feature the signature Four Points by Sheraton Four ComfortTM Bed. Room facilities include Screen LCD TV with iPod interface, wireless Internet access, a room safe that can accommodate a laptop, tea and coffee making facilities and top quality amenities. About the temperature in the hotel, we will try to control it wisely. And we would like to thank you again for taking time to review our hotel. Your comments are keys to our continuous improvement. We sincerely look forward to welcoming your back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2013

The rooms were big, clean and had a homey feel to it. The breakfast buffet was food as well as the cappuccinos. The bar menu was just so so. Everyone was very friendly. The only downside was that you didn't have control of the temperature in the room. So it got very hot at night. I would recommend this hotel!

Stayed: December 2013, traveled on business
Thank btm1323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ada l, Guest Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this reviewResponded December 10, 2013

Dear Guest,
Thank you so much for your review and sharing your experience with us.
We appreciate your good comments regarding the rooms, foods, and services. About the temperature in the room, we will take actions to control it wisely. And we would like to thank you again for taking time to review our hotel. Your comments are keys to our continuous improvement. We sincerely look forward to welcoming your back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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