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“Dirty and noisy and terrible breakfast”

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Ramada Plaza Yangzhou Casa
Ranked #4 of 384 Hotels in Yangzhou
Deutschland
Level Contributor
3 reviews
“Dirty and noisy and terrible breakfast”
Reviewed May 12, 2012

Employees hardly speak English. The rooms are not clean and the non-smoking rooms all smell like smoke. On the non-smoking floor you find butts in the public ashtrays on the corridor.
I specially reserved a quiet room and during the night time I heard the AC of the building. It was so loud that I couldn’t talk to another person without raising my voice. During the daytime they have construction work going on with drilling noise.
The western breakfast is done with ropy baguette and filter coffee. Cappuccino they don’t know.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paula M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, 经理 at Ramada Plaza Yangzhou Casa, responded to this review, August 12, 2016
Thank you for your review.we are sorry about not make you satisfied.Nowdays,our employee have master little English that can communicate ,and someone can speak fluency English.About noise ,we are ver sorry .we are trying our best to make breskfast more colorful.Hope you wonderful day!
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94 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Hong Kong, China
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 2, 2011

I came here on a business trip, with my family tagging along due to school holidays. The hotel is new-ish with reasonable rooms and comfortable beds.
The bathrooms and toilets have full-length glass doors, which is a serious problem if you are sharing the room with your family (!!!!).
The breakfast buffet and lunch were seriously underwhelming. Dont worry - you will not be tempted to overeat at the buffet!
The people at the front-desk spoke very basic English. Prepare in advance if you are planning on any sightseeing in the area. (don't try and get information from concierge or front-desk unless you speak very good Chinese).
There are is a really good restaurant called "The Old Brewery" which is a 15 minute walk along the river, when you turn left outside the hotel

Room Tip: Choose Even # rooms to get a good view of river.
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  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank AlexxMixx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, 经理 at Ramada Plaza Yangzhou Casa, responded to this review, August 12, 2016
Dear guests:
It's our honner to recept you! we are very pleased that we get your recognition, Our employees encouraged! The hotel does not make you full satisfaction, we deeply sorry. Sincerely look forward to your stay again, then we will use more perfect facilities and warm service to meet you! Sincerely wish you a happy life and everything!
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Minneapolis, Minnesota
Level Contributor
39 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 21, 2010

Stayed 1 night on business. Hotel is very centrally located in an attractive historic City. Beautiful lobby area, and well equipped rooms.... though there are some strange touches, like a very cramped bathroom... trying to squeeze too many amenities in a small space. Could not get a real non-smoking room here, but the room I received was quite clean without smoky smell. Went for a great morning run along the canal.

Skipped breakfast, but colleague said it was just OK.

Checkout took forever, staff was highly disorganized and overrun by a relatively small number of guests. When will this type of hotel figure out that I don't need someone to take my rollerbag to the elevator for me, but I do want to be able to check out in under 20 minutes???

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank djcn0te
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, 经理 at Ramada Plaza Yangzhou Casa, responded to this review, August 12, 2016
Dear guest!
First,Thank you for the appreciating. Yangzhou is a beautiful city which has 2500 years history.while Ramada plaza casa hotel is near the historic cannal.Second,we are sorry to make you unsatified. Some quesitions in service ,we will pay much attention and try to change them.we believe when you come next time ,you will have different feeling.Hope you a good day!
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Bucharest
Level Contributor
43 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed April 6, 2010

Brand new opened Ramada Casa hotel is a very cosy 5 star hotel in Yangzhou city.
I stayed here for 4 nights at the end of March 2010 and enjoyed everything. They gave me a very nice room at the 9th floor facing the Grand Canal and the view was magic, especially during the evening.

Stuff: extremly polite and so helpful, even if for most of them you can see that they are begginers.

Breakfast: not very abundant but enough for all tastes, both western and chinese style.

Location: downtown area, walking distance thru the very heart of the downtown.

For sure I will stay here again.

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AndreiFilipache
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, 经理 at Ramada Plaza Yangzhou Casa, responded to this review, August 12, 2016
Dear guest!
Thank you ! Thank you for your confess.Yes,Ramada casa hotel is a foreign brand and you lived the room which has beautifui canal scene,especially at night.That's wonderful,right?Hotel is located in the central area ,you can go many scenic spots easily and conveniently.lastly,still thank you and best regards!
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hk
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 20, 2010

Pros :
A v new hotel (just open for 2 mths). Everything is v new.
Price - RMB380 (incl ABF) v good price
Room - not big, but enough
Mattress & pillow - comfortable
A free welcome drink at lounge with live band
As not much international hotels in Yangzhou, it maybe a good choice at low price apart fm local one.

Cons :
ABF - only start at 7am that is a little bit late for biz people. food is not delicious & not many variaty.
DInner - same comments as at the same restaurant. At 9pm, no people have dinner there, nearly not much food.
Environment - not enough light for public area
Staff - too new & need more training

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hkadviser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, 经理 at Ramada Plaza Yangzhou Casa, responded to this review, August 12, 2016
Dear guest !
Thank you for your review.Ramada casa hotel Yangzhou is the only one foreign brand hotel.And the price is acceptable .living here,you can see canal scene whenever day or night.About the advice you pointed ,we'll pay much attention,try to make food colourful and according the acturally condition to change restaurant openning time and light.Thank you,best ragards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Yangzhou Casa

Property: Ramada Plaza Yangzhou Casa
Address: No.318 Wenchang Middle Road, Yangzhou, China
Location: China > Jiangsu > Yangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 384 Hotels in Yangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Plaza Yangzhou Casa 4*
Number of rooms: 320
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