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“comfortable bee and your favor.”

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Crowne Plaza Changsha City Centre
Ranked #8 of 1,434 Hotels in Changsha
Reviewed July 6, 2013

I'm the person who stayed at your hotel from 15th of Feb to frist of Jul. Also appreciate to your staff because of caring me like theia family, especially 25th floor staff, mandy.
When i hurted my knee, she cordially took care of me with great medicine.
I hope your hotel's fature will be the best hote; in china
Hope to see you again

  • Stayed: February 2013, traveled on business
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Thank tony321_322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaChangsha, Manager at Crowne Plaza Changsha City Centre, responded to this reviewResponded July 7, 2013

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. It is our honor to have you stay in our hotel。Thank you very much for your wonderful review and we are pleased to know that you were satisfied with our hotel location, guest room as well as our service. We hope you will stay with us again on your next visit to Shanghai.

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80 - 86 of 727 reviews

Reviewed July 1, 2013

My second stay of this hotel and i still well satisfied. The staff are nice, warm and helpful. Room is clean, spacious and comfortable, Bathroom was great. Location is none to second. I reviewed this hotel a year ago and they are indeed maintaining good quality. I recommend this hotel.

Room Tip: The higher the better
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  • Stayed: July 2013, traveled with family
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Thank Daniel Vince G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaChangsha, Manager at Crowne Plaza Changsha City Centre, responded to this reviewResponded July 2, 2013

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. It was a good feeling to read your review and we are thankful that you shared your experience. We are very pleased that our staff offer and comfortable stay for you in our hotel. We looking forward to welcoming you in the near future.

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Reviewed June 29, 2013

This was my second stay here. The reception staff is very welcoming and focused on delivering memoriable customer service. Very Nice hotel with good location, spacious and stylish shower/bath, outstanding breakfast on the restaurant located on 8th floor. It's also very convenience to the shopping mall and my office. Highly recommended when you need to stay in Changsha.

Room Tip: Request a quiet room
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  • Stayed: June 2013, traveled on business
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Thank DorisXiang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaChangsha, Manager at Crowne Plaza Changsha City Centre, responded to this reviewResponded July 2, 2013

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. We are pleased you enjoyed our facilities, service and location in down town of Changsha. Please take the photo of your comments and send it to reservation or present it upon your arrival to enjoy a free room upgrade for your next stay. We look forward to welcoming you back to our hotel.

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Reviewed June 15, 2013 via mobile

Even though it is a crowne plaza, and it maybe a five star within all local hotels, I have to say it is absolutely undermining the brand of Crowne Plaza.

1. The interior decor is awful and outdated.
2. Staff is friendly but lack of professionalism. However I found it is normal in Changsha. Only one exception is Sheraton, which I will definitely choose for my next stay.
3. Location is one of a few pros I have to give a four star rating. It is located in the very center of the city. Crossing the street is the big shopping mall, walking distance to the pub, club, KTV, nighttime snack.
4. Food, which I did not try at hotel due to tremendous options outside of the hotel. But you have to try the Huo Gong Dian adjacent to the hotel, which provides the traditional Hunan snacks with acceptable food safety standand.
5. Make sure you book the room not face Wuyi Road until the subway construction is finished, which will be this October.
6. Commute to the hotel is easy and convenient. We took taxi all the time.
7. Sight seeing, close to Xiangjiang River, don't miss the weekly firework at Saturday. About 10 minutes away to Kaifu Temple, Yuelu Mountain

  • Stayed: June 2013
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Thank JZ_GA_ATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaChangsha, Manager at Crowne Plaza Changsha City Centre, responded to this reviewResponded June 16, 2013

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. We have received your recent TripAdvisor posting concerning your stay at Crowne Plaza Changsha City Centre, and we sincerely thank you for bringing your concerns to our attention.
We very much regret the unfortunate experience you had during your recent stay with us. This missed opportunity to give you a most enjoyable experience at our hotel is something that we could never support and we have taken the initiative to review your concerns with hotel management as well as taken the necessary steps to rectify the highlighted areas of concerns immediately.
The decoration of hotel belongs to traditional Chinese style. We are committed to providing our guests with the highest degree of service and will reinforce the training accordingly to drive consistent, professional service. Even though there are tremendous options nearby hotel, we also recommend you our Pattaya Thai restaurant with authentic Thai cuisine. Meanwhile, we believe a better experience will be delivered with the subway into usage on this October. Your are welcomed to advise your preference to the room.
Once again we hope you will accept our sincere apologies for the inconveniences caused during your stay and please do not hesitate to contact us directly in case of any further comments concerning your stay.

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Reviewed June 15, 2013

A well organised and comfortable hotel, amongst the apparent chaos in the rest of the city. In a good location for he amenities of the city centre, however like most of China, lots of building work going on all around.

  • Stayed: June 2013, traveled on business
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Thank Cynddan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaChangsha, Manager at Crowne Plaza Changsha City Centre, responded to this reviewResponded June 16, 2013

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. Thank you very much for your nice review and for your compliment on our service and location. Please take the photo of your comments and send it to reservation department or present it upon your arrival to enjoy a free room upgrade for your next stay. We are delighted that you enjoyed your stay with us and we truly appreciate that you will recommend our hotel to your friends as well as business associates. We hope to see you again soon.

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Reviewed June 11, 2013

This hotel is quite good, and one is unlikely to be greatly disappointed unless one takes the nominal five-star rating seriously. Reasonably it's four-star, with some notable flaws: eg my room, upgraded to a suite, had only one small window and felt and smelled dim and dank. One of the closets smelled strongly of mold and the room, mildly so. Still, it was clean, the bed was comfortable the a/c worked, the internet worked well, and I was not unhappy with it. The staff are helpful and polite and get five stars for effort but only three for communication if you need to communicate in English. Breakfast exceeded expectations, it was a better-than-average buffet with Western and Chinese selections and good coffee, in a large pleasant room. The fitness center was open surprisingly early, at 0530, and has old, but functional, equipment. Caution: do not use the supplied in-room razor, you will regret it. Overall this is a good hotel - the Changsha Sheraton is nicer across the board but is more expensive.

Room Tip: If you book, or are offered, a suite - make sure you get one facing outside with windows.
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  • Stayed: June 2013, traveled on business
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Thank Aritenga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaChangsha, Manager at Crowne Plaza Changsha City Centre, responded to this reviewResponded June 13, 2013

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. Our hotel is a five star branded hotel under inter-continental hotel management group. We will take on board your feedback in regards to the smell of room and follow up with concrete actions for further enhancement and it is influenced by weather in Changsha recently. Our team is actively checking the room carefully to minimum the inconvenient influence. Meanwhile, our assistance manager is delighted to help you change a better room and please feel free to contact us via extension number in room. I would like to thank you for sharing it with us and also sincerely welcoming your back in the near future.

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Reviewed June 5, 2013

I really liked this hotel. My room was large and comfortable and had everything I needed. The surrounding area is not pretty, but interesting. There is still a lot of construction in the area.
I ate only once in the Thai restaurant in the hotel. It was excellent and the portions were large. But it was not cheap. We had 5 dishes and the cost was 552 RMB (about $92 US).
My suggestion would be to stay at this hotel and eat elsewhere. Across the street behind the Bread Talk bakery is a place called Ajisen Ramen. Most dishes here were only about 32 RMB (about $5.33 US). Everything I had was delicious. I ate here 4 times. My favorites were the Chili Pepper Beef Rice and the Terriaki Duck Noodle Soup. I also loved the Bread Talk bakery. For 7 or 8 RMB they have some very good mini pizzas. Lots of other things also. Everything I had was good.
The staff at the hotel was friendly and the front desk staff speak English very well. I liked the Changsha Walking Street area nearby. There were some interesting street food vendors there. Also there are several Starbucks in the area close to the hotel.

Room Tip: You may want to be on a higher floor. Wuyi Avenue has lots of cars and motorbikes and they beep thei...
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  • Stayed: May 2013, traveled with friends
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Thank JohnB00007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaChangsha, Manager at Crowne Plaza Changsha City Centre, responded to this reviewResponded June 13, 2013

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. We are so glad to share your positive feedback in all our hotel. It was our pleasure to be able to provide you with such a good experience in Changsha at our hotel. The surroundings will be improved soon with the subway putting into use on this October. We recommend our buffet breakfast and dinner in Spice restaurant with lots of options there. Thank you for acknowledging our efforts in creating memorable and enjoyable hotel experiences for our guests. It is a pleasure to host you and we do look forward to welcoming you again in the near future!

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Additional Information about Crowne Plaza Changsha City Centre

Address: No.868 Wu Yi Avenue, Kaifu District, Changsha 410005, China
Phone Number:
Location: China > Hunan > Changsha > Downtown , Railway Station , Wuyi Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Changsha
#8 Luxury Hotel in Changsha
#8 Best Value Hotel in Changsha
Price Range: $103 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Changsha City Centre 4.5*
Number of rooms: 411
Official Description (provided by the hotel):
Crowne Plaza Changsha City Centre is a international five-star hotel under IHG group. Located in the heart of downtown, Crowne Plaza City Centre Changsha is a smooth 45-minute drive from Changsha Huanghua International Airport. We're on Wuyi Square, putting you within walking distance of major businesses and city shopping,Such as to the Changsha Local culture street - Taiping Street, Changsha Traditional Food street - Pozi Street, and Changsha century-old restaurant - Huo Gong Dian, only about 5 minutes walking. What's more, the especially opened branch of Huo Gong Dian is just located in the hotel building to provide wonderful foods & convenient service to you. It's 10 minutes by taxi to Changsha rail station and 45 minutes to Changsha South rail station, where you can connect to cities such as Guangzhou and Wuhan on high-speed trains.Our dedicated Crowne Meetings Director will see that every detail is taken care of when you host an event in one of the hotel's 16 meeting rooms and 3 ballrooms. The dark wood and plush seating in our lavish VIP banquet room set the scene for successful and intimate gatherings.Unwind with a dip beneath the skylights of our indoor pool or enjoy evening cocktails at Fusion Bar. Our in-the-know Concierge at Crowne Plaza City Centre Changsha will inspire you to discover Changsha's hidden gems, such as the scenic Qingfeng Gorge, flush with Ginkgo trees. ... more   less 
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Also Known As:
Crowne Plaza Changsha

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