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“A decent option for this pleasant city (if you like Italian frescos!)”

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Xinhui Country Garden Phoenix Hotel
Ranked #49 of 165 Hotels in Jiangmen
London
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“A decent option for this pleasant city (if you like Italian frescos!)”
Reviewed December 28, 2012 via mobile

Phoenix Hotel in Xinhui, a pleasant district of Jiangmen near Guangzhou, was built to resemble a "typical" American 5-star hotel, and hence its category of "practically 5 star" or "ready for 5 star", according to its official website.

Unless you have stayed here before, the lobby will surprise you - most ceilings are covered in what looks like Italian-style frescos. We stayed there around Christmas, and besides Christmas decorations, there were also Christmas songs played in the lobby. Occasionally, it was even possible to hear an openly religious song such as "Ave Maria".

The room was relatively big, with pretty average decor but an excellent shower. It could be cleaner in places - this especially applies to the carpet.

The dinner buffet was rather average, a surprise given the aspirations of the hotel and the excellent culinary traditions of the region. The breakfast buffet was much better.

The hotel has some sports facilities, which are inexpensive to use. We tried the table tennis (and were the only guests to do so at that particular time). Bring an extra CNY 100 as a deposit for bats and balls. There are also tennis courts, a swimming pool and pool tables.

In summary, not a bad option if you are around in this part of the world.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank frequent_trav_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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82 reviews from our community

Traveler rating
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    23
    4
    1
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12
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Wonju, South Korea
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed November 8, 2012

Stayed there for two weeks altogether.
Cockroach I killed the second day stayed in my room for another week...
Bathroom not properly cleaned every day.
Laundry service-efficient and good value.
Room service- some language barriers created inefficiencies in food actually ordered and delivered.
Regardless of DO NOT Disturb sign on the door knob housekeeper insisted(waking me up in the process) that she came up to clean the room..
Swiiming pool closed since Oct 8th, even that it was still warm outdoors.
Restaurant overpriced when compared to quality of food served.
Two parts of restaurant for breakfast- more local stuff like noodles or bok choi at the bottom, more continental food on the right hand side.
Reception really helpful with local atractions, transport arrengements, translations etc.
Supermarket in the premises.
Busy during weekends.
Nice and helpful even if not perfectly trained personnel.

Room Tip: The front room offers the view over the city, the rear one over the pool.
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Seamus78_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vista, California, USA
Level Contributor
98 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 30, 2012

Very nice hotel with a Italian style lobby that is worth the trip alone. Rooms are clean and comfortable with HBO TV. The Vatican - Venetian style lobby is worth the visit.

Room Tip: 7th floor and up are best rooms
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VistaBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Xinhua County, China
2 reviews
Reviewed November 29, 2011

I was there in total 32 nights, the rooms are ok. The service is also ok, but not perfect.
If many people in the hotel than the stuff is always to less. Breakfast is for a hotel like this really bad. Less food and low quality. All in all for a price around 500Yuan i expect a better service.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
130 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed July 13, 2011

What a gem of a hotel, for 328 RMB we got a nice big room, pool view. The hotel is located on a large well kept property. Hotel staff are well trained and the outdoor pool is rather big. Equipped with gym. The hotel also house significant restaurants and entertainment facilities. Service staff well trained. Clean all round.. Best bang for the buck 5star hotel. Only drawback, some wall paper peeling and rework plus a mediocre breakfast.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank wreckit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
145 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed April 13, 2011

We stayed 3 nights here on a family re-union event but this hotel is really quite a fair distance from town (not walking distance but a cheap taxi ride is OK). The good thing is that it is a big hotel with own ground and self-contained facilities for most guests. It is next door to a hyper-market complex so convenient for shopping too if somewhat limited in choices. The hotel has a very grand foyer with painted ceiling but insufficient seats for you to admire the big hall which becomes a thorough fare, what ashame.

Rooms are huge and bathrooms are modern and good size with usual amenities. In room wired-internet is free and a safe is there to keep your valuables. Room decor is good but not over luxury and the bed is soft enough for westerners (compared to usual hard beds in most China hotels). Breakfast buffet is good by China standards but lacking if compared to western hotels. Typically juices and fruit are lacking in both quality and quantity, coffee also taste diluted. Chinese food is much better standard but still only 3 to 4 star. I would stay here again because it is good value for money.

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oscar28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Xinhui Country Garden Phoenix Hotel

Property: Xinhui Country Garden Phoenix Hotel
Address: No.1 Xingang Avenue North, Huicheng Town, Xinhui District, Jiangmen 529100, China
Location: China > Guangdong > Jiangmen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 165 Hotels in Jiangmen
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Xinhui Country Garden Phoenix Hotel 4.5*
Number of rooms: 374
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