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“Exceptional quality and service”
Review of Swissotel Foshan

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Swissotel Foshan
Ranked #6 of 775 Hotels in Foshan
Certificate of Excellence
Reviewed May 6, 2014

It was my first stay at Swissotel anywhere. Check-in was very smooth and Staff very polite with excellent English. Yes, one has to change elevators to get to the guest rooms but... this is very common in Chinese hotels where lower levels are often either residential or office floors. What you get is very nice sized room and fantastic view of Foshan (OK, when the pollution allows). I am always picky as far as room cleanliness. In many hotels they do a superficial cleaning. I was very impressed with the cleanliness of my room during my several nights stay. What is more important, there was none of the usual morning noise in the corridor when housekeeping lets everyone know that they are working. They did go about their business very quietly.

Food is usually so so in hotels. Swissotel bucks this trend. It starts with their excellent breakfast. I mean, every decent hotel will serve a selection of Chinese and Western dishes. That is nothing out of ordinary. What is out of ordinary is the quality they let you have. Quality of food items is excellent (imported as well as domestically sourced) and that is not really common to find as many hotels do source for cheaper alternatives. I actually tried their Italian Restaurant and the Bar - both with excellent views, oh, about the Bar, I was actually offered European beer on tap! What a surprise!

Now, how to get to this hotel from the nearest airport is another story. The easiest is a taxi but it will set you back about RMB 250 (so, RMB 500 both ways - nothing if your Company reimburses but a good sized pinch if you are on vacations). Another alternative is to take a Shuttle bus from the airport. Simply show them hotel's name and address & they will give you a ticket with bus number on it. You do not have to worry where to get out, as you go to the end of the route. Now, catching a taxi (about RMB 22, metered) from there may be another story as all you see are unlicensed "taxis" and legal ones that want to go without a meter and ask for RMB 50 or even 100. So, be pre-warned. I found the best alternative is to take a Metro from the airport. Yes, you will have to change the trains but it is a real "no brainier" (they have a very simple map in every car that tells you where to change trains to get to your destination). All you need to remember is that you want to end up on Line 1 and get out at Huangpi Road(s) Station. Then head to Exit 3, turn slightly right, cross the road and the tallest building you see some 150 meters down the road is the Swissotel.

Now, sure as heck the hotel can post these directions on their website. Almost all other hotels in the world do. Why not Swissotel? They also should post the hotel's name and full address in Chinese as none of the taxi drivers had a foggiest clue where Swissotel is and every time I ended up calling the hotel directly to explain to driver in Chinese where to get me (and yes, the person who answers the call will not talk to the driver but connect you to front desk - another nervous 30 sec when everyone around you honks at your taxi).

Room Tip: Ask for the highest floor you can. Views are excellent (pollution permitting).
See more room tips
  • Stayed: February 2014, traveled on business
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1  Thank Tulacz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, Rooms Division Manager at Swissotel Foshan, responded to this reviewResponded May 8, 2014

Thank you for choosing to stay with us at Swissôtel Foshan and for your fantastic and detailed review on Trip Advisor.

Your comments are a great motivation for us and we would all like to thank you for your very kind comments. Please be assured that we have shared this review with all the team.

We will definitely be looking at making some changes to our website. Thank you for pointing this out to us and we hope to get that fixed as soon as possible.

We all look forward to welcoming you back soon and please feel free to e-mail me at andrew.brownrigg2@swissotel.com should you require any assistance.

Thank you

Best Regards,

Andrew Brownrigg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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147 - 153 of 455 reviews

Reviewed May 5, 2014

It was overall a good experience. The room sizes are good and service is commendable. Also the location is very central. Would stay here again when i visit Foshan. The Staff is not very fluent in english language but communication was not a big problem.

  • Stayed: April 2014, traveled on business
    • Value
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Review collected in partnership with Swissotel Hotels & Resorts
Thank Farhan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, Rooms Division Manager at Swissotel Foshan, responded to this reviewResponded May 6, 2014

Thank you for choosing to stay with us at Swissôtel Foshan and for your comments on Trip Advisor.

We are glad that you enjoyed the room and the service and I am truly sorry if some of our team are not fully fluent in English. They are working hard at improving their skills and I would like to thank you for your patience in this matter.

Please feel free to e-mail me at andrew.brownrigg2@swissotel.com should you require any assistance.

Thank you


Andrew Brownrigg
Rooms Division Manager

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Reviewed May 3, 2014

The view from the room is fantastic, location is near to major places of interest including Zumiao and the shopping malls nearby. The jogging routes recommended by the hotel is good and the hotel staff are friendly and helpful.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Swissotel Hotels & Resorts
Thank Wood Kwong Timo... M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, Rooms Division Manager at Swissotel Foshan, responded to this reviewResponded May 6, 2014

Thank you for choosing to stay with us at Swissôtel Foshan and for your recent review on Trip Advisor.

We are very happy to read your kind comments regarding the room, the view and the location. It is a pleasure to have you stay with us we all look forward to welcoming you back soon. We are in process of figuring out new jogging routes around the area.

Please feel free to e-mail me at andrew.brownrigg2@swissotel.com should you require any assistance.

Thank you


Andrew Brownrigg
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2014

nice hotel....check in on main floor....hotel is top floors so you will need to change elevators to get to room.....very clean....floor to ceiling windows....breakfast buffet is pretty good.....mcdonalds and KFC about a block away and fantastic sushi place on 6th floor (?) of same building KFC is in......foshan MTR now connected to Guangzhou MTR....very convenient for connecting with train from shenzhen....great views from rooms show that Foshan has bad air pollution so the view from the rooms can sometimes be a study in air particulates....traffic circle infront of hotel and underground walkway underneath road for pedestrians....i would definitely stay here again when i return to the Foshan/Guangzhou area

  • Stayed: April 2014, traveled on business
    • Value
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Thank duff_mcduff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, Rooms Division Manager at Swissotel Foshan, responded to this reviewResponded May 6, 2014

Thank you for choosing to stay with us at Swissôtel Foshan and for your recent review on Trip Advisor.

We are very happy to read your kind comments regarding the cleaning, breakfast and the location. It is a pleasure to have you stay with us we all look forward to welcoming you back soon.

Please feel free to e-mail me at andrew.brownrigg2@swissotel.com should you require any assistance.

Thank you


Andrew Brownrigg
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2014 via mobile

I have stayed there at least 3 times. It is the best option in Foshan. Staff in general is very friendly and used to business requirements although chinese staff could get a little more training on how to serve the clientele but nothing to worry about. Will definitely come back.

Stayed: April 2014, traveled on business
Thank ChuRE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, Rooms Division Manager at Swissotel Foshan, responded to this reviewResponded May 6, 2014

Thank you for continuously choosing to stay with us at Swissôtel Foshan and for your review on Trip Advisor.

It is always a pleasure to have you stay with us and it is very nice to read that you feel that way. Please be assured that we are continuously training our team and we hope that you will feel the difference the next time you stay with us.

We look forward to welcoming you back soon and please feel free to e-mail me at andrew.brownrigg2@swissotel.com should you require any assistance.

Thank you


Andrew Brownrigg
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2014

Every thing was fine, good service, good breakfest, fine bar and dinner experience.
Perfect airport shuttle service, very clean and nice room.
Checkin and checkout very fast and professional. Good internet connection in the room.


  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts
Thank Joern D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, Rooms Division Manager at Swissotel Foshan, responded to this reviewResponded May 6, 2014

Thank you for choosing to stay with us at Swissôtel Foshan and for your fantastic review on Trip Advisor.

It is a pleasure to read such comments and all the team would like to thank you for your kind words.

We look forward to welcoming you back soon and please feel free to e-mail me at andrew.brownrigg2@swissotel.com should you require any assistance.

Thank you


Andrew Brownrigg
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2014

I would always choose the same Hotel when I would be at Foshan, When I'll travel the next time to Asia, first I will check if there is any Swisshotel available check the prices and would try to book it.




  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts
Thank Ralf S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, Rooms Division Manager at Swissotel Foshan, responded to this reviewResponded May 6, 2014

Thank you for choosing to stay with us at Swissôtel Foshan and for your review on Trip Advisor.

It was a pleasure to have you stay with us and we all look forward to welcoming you back soon. Please feel free to e-mail me at andrew.brownrigg2@swissotel.com should you require any assistance.

Best Regards,


Andrew Brownrigg
Rooms Divsion Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel Foshan

Address: No.1 Chengmentou West Road, Chancheng District, Foshan 528000, China
Phone Number:
Location: China > Guangdong > Foshan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Foshan
#3 Spa Hotel in Foshan
#6 Luxury Hotel in Foshan
#13 Best Value Hotel in Foshan
Price Range: $76 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Foshan 5*
Number of rooms: 232
Official Description (provided by the hotel):
Swissotel Foshan caters to today’s discerning business and leisure travellers, aiming to establish itself as an icon among the top echelons in Foshan’s business community. This international luxury 5 star hotel offers a brand new lifestyle for the local community by exemplifying exclusivity, elegance, and impeccable Swiss hospitality and service. Swissotel Foshan is a prominent landmark in Foshan. All 232 guest rooms & suites and serviced apartments provide an elegant atmosphere and feature state-of-the-art technology and exclusive amenities such as a free internet connection. Executive rooms and the Swiss Executive Club lounge offer additional luxury and exclusivity. Surrounded by furnishings of the finest quality, the dining experience in Swissotel Foshan’s five signature restaurants and bars includes authentic Italian cuisine, Swiss specialities and local dishes, also featuring an excellent range of wines and cigars. A sumptuous breakfast buffet offers a wide range of choices to energise your day. ... more   less 
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Also Known As:
Swissotel Foshan Hotel Foshan
Swissotel Hotel Foshan

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