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“Nice rooms!”

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Residence Inn Rocky Mount
Ranked #8 of 28 Hotels in Rocky Mount
Stonington, Connecticut
Level 4 Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice rooms!”
Reviewed April 12, 2013

Though the price was a little higher than I expected, we were very happy with the room and breakfast (included) the next morning. Room had a kitchenette and living room, with a separate bedroom and bath. Staff was pleasant. We would stay here again.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lizzie11011209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this review, April 16, 2013
Thank you for taking the time to write your postive review, we appreciate all you had to say about our staff and our hotel. We are looking forward to our many returns, Thank you for staying with us and for your loyalty to our Marriott family.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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376 reviews from our community

Traveler rating
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    57
    21
    23
See reviews for
154
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • Any
English first
Montreal, Canada
1 review
Reviewed April 10, 2013

Friendly and courteous staff who were very professional. They communicated well and followed up to ensure everything was good with the room and to offer their services. Upgraded suite was clean and the bed was very comfortable.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CliveB724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this review, April 16, 2013
Thank you for taking the time to write your positive review, we are very pleased you found our staff and our hotel suitable for your travel needs.
We are looking forward to your many returns, thank you for staying with us and for your loyalty to our Marriott family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frederick, Maryland
Level 5 Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 2, 2013

Chose this hotel since we can use the friends and family rate and they will do late check out. We arrived at 5am and left at 2pm. The check in was very easy and she was very nice too. Since we had no intentions of eating breakfast in an hour or so, she allowed us to get whatever we wanted as they were setting up for breakfast.

The beds were comfortable, yes some furniture is worn. The kitchen is nice and a full size coffee pot is a big plus for the coffee drinkers that like drums of coffee. Got a pack-n-play for our son which included some baby friendly items handed to us in a sealed bag by the front desk.

Called the front desk to request the late check out and it was granted. The person this am was going to leave a note for the manager who arrived at 7am. The note was not there and the manager was very accommodating in not having any issues with leaving late.

As we checked out Kim thanked us for staying and shook my hand. We got fresh cookies for all of us. I made the promise to stay here again and will definitely follow through. Everyone who is working there was extremely friendly and talkative which was very good!!

Room Tip: I would not want to stay on the highway side again since I heard the traffic.
See more room tips
Stayed March 2013, traveled with family
Helpful?
1 Thank JoeS755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jamesmichaelwhite, Director of Sales at Residence Inn Rocky Mount, responded to this review, April 5, 2013
Thank you for such an awesome review, we are very lucky to have Kim as part of our staff, she and the rest of our team are always ready to go the extra mile for all our guest. We are very glad we were able to accommodate you and your family and look forward to your many returns.
Thank you for staying with us and for your loyalty to our Marriott family.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ponte Vedra Beach, Florida
1 review
Reviewed April 2, 2013

My grandson and I had a great experience! Staff were courteous, pleasant, helpful, friendly, and professional. Hotel was neat and clean and has a welcoming "bright" feeling (some hotels seem so dark and gloomy). My 6 year grandson especially liked making his own waffle for breakfast and said it was perfect!

Thanks for making our brief stay delightful.

Room Tip: Ground floors away from the elevators are always best
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 622PaulM622
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this review, April 5, 2013
Thank you so much for your positive review, we pride ourselves on making each and every guest feel welcome in our home. We are also truly glad your grandson enjoyed making his own waffle,
thank you for staying with us and for your loyalty to our Marriott family.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kensington, Maryland, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 1, 2013

We are frequent i95 trekkers and have stayed in a lot of places with our three small children and dog. Usually not the most relaxing experience, but a necessary break. This place, however, provided a surprisingly nice stay, as we were able to book a 2BR suite. A mix-up in our reservation, booked through Marriott's website, was handled promptly and courteously by hotel management. The property is clean, safe and comfortable, but the friendly, helpful and welcoming staff made it really exceptional. I'm certain we'll be back.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meg P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this review, April 5, 2013
Thank you so much for your "OUTSTANDING" review, we are so very pleased we were able to handle the mix up from reservation, also that you and your family found our hotel to be perfect for your travel needs. We are looking forward to your many returns, thank you for staying with us and for your loyalty to our Marriott family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Archbald, Pennsylvania
Level 6 Contributor
217 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed March 26, 2013

Usually like Residence Inns so we chose this one on our road trip south. Some of the carpet in the room was worn and the pillows weren't comfy. I don't understand why the Residence Inn hasn't switched to King Size beds. Even the Fairfield Inns have them. We weren't crazy about the breakfast. I guess I was disappointed that in a southern hotel they weren't serving biscuits. The eggs were ok and the whole wheat bread was a good substitute for the biscuit. There are several other hotels in this area so I think I would try the Courtyard by Marriott the next time. This hotel is not really next to 95 - it's about 2 miles away but easily found.
Outback restaurant very close by.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMSArchbald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this review, March 30, 2013
Thank you for taking the time to write your positive review, our hotel is scheduled to begin renovations later this year and we are looking forward to our new look.
I am very sorry you missed our biscuits, you just happened to be here one of the days we did not have them on the menu. I would like to extend a personal invitation to you to return and stay with us once our facelift is finished, I believe you will enjoy the upgrades.
Thank you for staying with us and for your loyalty to our Marriott family.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rutland, Vermont
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 9, 2013

We stayed here last nite in a studio suite which suited us perfectly. We had our dog w us and he was more than comfortable. We ordered pizza that was delivered to our room because we were way to tired to eat out. I will recommend this hotel to everyone and we will be staying there again!!!! Thank you to the awesome staff:):):)

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank krista y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this review, March 16, 2013
Thank you for such an "awesome" review, we are very pleased we were able to accommodate all your travel needs. We are looking forward to your many returns, thank you for staying with us and for your loyalty to our Marriott family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Rocky Mount

Property: Residence Inn Rocky Mount
Address: 230 Gateway Blvd, Rocky Mount, NC 27804-6015
Phone Number:
Location: United States > North Carolina > Rocky Mount
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Rocky Mount
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Rocky Mount 3*
Number of rooms: 78
Official Description (provided by the hotel):
Experience our newly renovated pool and spa area. ... more   less 
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Also Known As:
Residence Inn Rocky Mount Hotel Rocky Mount
Rocky Mount Residence Inn

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