We stayed here one night in August of 2011 on the way back from a Hilton Head vacation. We stayed here to get a good night sleep before we battled the NY/NJ traffic on the way home. We got a great rate and wanted to try a Residence Inn because of the suite configurations.
Overall, there's a lot of positives with this hotel but for me, one glaring negative: No Sleep. The design of the bedroom included a very loud air handler for the room's central A/C. Every time it kicked on, it was like an airplane taking off. Just as you were ready to doze off, this thing kicked on, which at night was VERY LOUD. The device was in a locked closet so it couldn't be shut off. We couldn't shut the overall A/C off because it was August and somewhat hot. We even tried to move it up to 80 degrees but it would still come on frequently (i.e. every 20-30 mins) and rattle the room for 15 mins while it was running. Why this device is in the bedroom where you want it to be quiet and not in the suite area is beyond me. It's possible that this design was just in our room or the entire design of the hotel is this way. Nevertheless, we ended up leaving for home at 4:30am really tired because we couldn't take it anymore. But, if you can sleep through anything than this may not be an issue for you.
On the plus side, the hotel is brand new. It's easy access from I-95. The staff is super friendly and accommodating. We asked for a roll away bed and it was in our suite in less than 10 minutes after check in. We asked for food suggestions, they had menus. The front desk was excellent, A+. Outside, there's a nice BBQ/Sitting area and a decent pool with tables/chairs and a tennis/basketball court. Inside, there's a sitting/lobby area that doubles as the breakfast area and pool tables. Next door, there's a Courtyard and in the complex, several restaurants and gas stations.
We were put on a high floor away from any action. It was somewhat empty and quiet on our side. The room has a suite area with a kitchen and the bedroom area. It appears to be recently updated with the new Marriott look: lots of colorful reds, browns, yellows, etc. There's a couch (that doubles as a pull out bed) and a chair. There's two flat screen TVs in the suite area and the bedroom with all the cable channels. The bathroom is in the bedroom area with a separate sink area and toilet/shower area. Both were very clean and updated. There's a small kitchen area and a work table area. The hotel has free wi-fi which was very fast. There was even a notice saying that they would get your groceries for you if you were there on an extended stay. Beds are Marriott style which are very comfortable.
It's unfortunate for the A/C issue because overall this is a pretty good hotel. It's brand new, the front staff is excellent and the rooms recently updated. But, you need to get a good night's sleep in addition to having a great location/facility in order to get my higher ratings.
- Official Description (provided by the hotel):
- Experience our newly renovated pool and spa area. ... more less
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- Also Known As:
- Residence Inn Rocky Mount Hotel Rocky Mount
- Rocky Mount Residence Inn