Worst front desk & managment service I've ever seen. They tried to make me pay a $20 pet fee from the night before which is absurd considering when I checked in I made them very aware of my dog and 2 employees heard me yet they said I could get a discount and no pet fee. Imagine my suprise when the rude front desk lady made a remark "Oh and just to inform you we are very aware that you guys have a pet up there and you must pay the fee" Front desk lady also rude, unhelpful, inattentive, uneducated and very unhappy looking like we are a burden! Room was not worth the price. Looked the same as a Days Inn room which they charge $39 and here at Best Western they charged $50 ± $20 pet fee. Lastly, I was running late checking out because I had an unexpected stomach ache. The front desk sent someone to my door and said "she says that if your not out of here in a few minutes she will get someone to escort you out and also charge you for another night" I have NEVER in my life been treated so horribly and will never stay at a Best Western again!
- Official Description (provided by the hotel):
- The Best Value for the money in all of Rocky Mount! Welcome! Well known as the I-95 Halfway Point, our hotel features rooms with one King or 2 Queen beds. Our rooms feature 32” flat screen TV’s, Wi-Fi, refrigerators & microwaves. We also have ADA rooms, adjoining rooms and smoking rooms available for your convenience. Following are a few of our amenities:• Complimentary Wi-fi throughout the property• Guest Laundry Facilities• Pet Friendly• Business Center• Large Grassy area for Sports Teams to Practice• Ample parking for buses, trucks, RV’s. You might find cheaper, you will definitely find more expensive, but you won't find better value than the Rocky Mount Inn. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotwire, Cancelon, getaroom.com and TripOnline SA so you can book your Rocky Mount Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Rocky Mount Best Western
- Best Western Rocky Mount