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“Wedding reception...”

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Country Inn & Suites By Carlson, Rocky Mount
Ranked #5 of 28 Hotels in Rocky Mount
rocky mount
1 review
“Wedding reception...”
Reviewed January 2, 2013

I just wanna thank Donovan for everything that she and the staff did for use,my weddng reception was November 24th 2012 and everything was great not only did my husband and i think so but our guest do did as well ESPECIALLY when you walk into the Lobby it just makes you feel like you'll at home so Country Inn Suites thanks alot and i am please to say that we will be back ago.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saundra b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara N, General Manager at Country Inn & Suites By Carlson, Rocky Mount, responded to this review, January 3, 2013
Dear saundra b:

Thank you for allowing us to be a part of your special day. I'm so pleased to know that everything was as you expected. I will be sure to pass along your kudos to Doneva and the staff. We look forward to having you back soon!

Kindest Regards.
Tara Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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675 reviews from our community

Traveler rating
    348
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    67
    38
    24
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332
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Arabic first
  • English first
  • Italian first
  • Any
English first
New Jersey
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 1, 2013

When I see #1 on Tripadvisor, I'm thinking that it's going to be a great hotel. This was an OK hotel. Weak shower pressure, cheap paper coffee cups in room, reasonably clean but lots of stains suggesting that a capital infusion is needed. We had to wait a bit to get checked in since the one person was taking a reservation by phone (and was helping a difficult customer in a very professional manner). Another person finally came to her rescue and she was sweet and efficient. We selected this Country Inn because a competitor hotel had a recent Tripadvisor complaint that gave us the willies, AND the price was the best. Based on those criteria, I'd stay again but it wasn't a special experience.

Room Tip: Stay on floor 4 if you don't want to hear footsteps.
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JannyBaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara N, General Manager at Country Inn & Suites By Carlson, Rocky Mount, responded to this review, January 3, 2013
Dear JannyBaby:

Thank you for staying at Country Inn & Suites, Rocky Mount, NC and taking the time out to write a review. I apologize that you experienced a delay at check in, but happy to accomodate your needs. Thank you also, for making us aware of the areas that we can improve. I assure you that we are working diligently on these areas. I assure you these matters will be resolved by your next visit with us.

Again, thank you for staying at Country Inn & Suites, Rocky Mount, NC.

Kindest Regards.
Tara Nelson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
106 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed December 21, 2012 via mobile

Lori at the front desk was FABULOUS. Welcoming and warm ...we arrived after midnight from NYC... Held room by phone without so much as taking our info...last room too! Great price. Great quality. Lobby was beautiful and warm in decor...that other review about carpet being stained in lobby is clearly fake and clearly must be the threatened-feeling competition! Lori restored my faith in humanity tonight. And Country Inns have a new loyal following! Thank you! And definitely worth their #1 spot on TripAdvisor.

Stayed December 2012, traveled as a couple
Helpful?
2 Thank annarchy_ny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara N, General Manager at Country Inn & Suites By Carlson, Rocky Mount, responded to this review, December 24, 2012
Dear annarchy:

Thank you for staying at Country Inn & Suites, Rocky Mount, NC and taking the time to write such a wonderful review. I'm glad that you found our hotel accomodating and gaining a new believer! I will also be certain to pass along your kind words to Laurie. We look forward to your return visit soon.

Kindest Regards.
Tara Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 21, 2012 via mobile

Called last minute on my way to Florida from New York. Laurie at the front desk saved the day and hooked me up with the last room available! Room was clean and comfy. Bathroom, large and clean as well. Wish I had more time to use the pool and jacuzzi.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tak11937
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara N, General Manager at Country Inn & Suites By Carlson, Rocky Mount, responded to this review, December 24, 2012
Dear Tak11937:

Thank you for staying at Country Inn & Suites, Rocky Mount, NC and taking the time to write such a wonderful review. I'm pleased that Laurie was about to provide you with great service. I will be sure to pass along your kudos. We look forward to having you back soon.

Kindest Regards.
Tara Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
74 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed December 18, 2012

We stayed here for one night on our drive down to FL from NY. It was easy as it was close to I-95 and was also pet friendly. Our room was on the first level and close to the door which made it easy for us to walk our dog and there was plenty of green space in the back for pets.

Wifi and breakfast was included - we had a good wifi connection and the breakfast was decent with plenty of seating and 2 flat screen tvs.

Overall we would choose this hotel again for our road trips.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank oxjohnnysangelxo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara N, General Manager at Country Inn & Suites By Carlson, Rocky Mount, responded to this review, December 20, 2012
Dear oxjohnnysangelxo:

Thank you for staying at Country Inn & Suites, Rocky Mount, NC and taking the time to write such a wonderful review. I'm pleased to know that you enjoyed your stay. We look forward to having you back soon.

Kindest Regards.
Tara Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 16, 2012 via mobile

The staff was very friendly, the room was clean and nice and bed very comfy. Only a mile or so off of I-95 we were looking for a place we could stay and bring our dog and this hotel was perfect for us. The free breakfast buffet wasn't that great, so we highly recommend the 64 Diner that is right around the corner from the hotel. Would stay here again.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mastamm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara N, General Manager at Country Inn & Suites By Carlson, Rocky Mount, responded to this review, December 20, 2012
Dear mastamm:

Thank you for staying at Country Inn & Suites, Rocky Mount, NC and taking the time to share your experience regarding your stay with us. I'm please to know both you and your pet enjoyed our hotel. We certainly look forward to having you back soon.

Kindest Regards.
Tara Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NC
Level Contributor
124 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 12, 2012 via mobile

Staff were very friendly and check in was fast. The rooms are spacious. The bed was comfortable and plenty of pillows. Flat screen tv just not many channels, but not a problem. I have always liked country inn. The only problem was when I got to my room at six after work the room had not been cleaned and I had to go back down to get towels and rags. The front desk said they could not bring up because she was there by herself. When I got down there a housekeeper was down there also.

Stayed December 2012, traveled on business
Helpful?
Thank v3093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara N, General Manager at Country Inn & Suites By Carlson, Rocky Mount, responded to this review, December 20, 2012
Dear v3093:

Thank you for staying at Country Inn & Suites, Rocky Mount, NC and taking the time to submit a review. I'm pleased that you enjoyed your stay with us, however, I apologize with the scheduling issues with the housekeeping staff. I will look into that and assure that we will have the problems resolved before your next stay.

Again thank you for staying. We look forward to having you back soon.

Kindest Regards.
Tara Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Rocky Mount

Property: Country Inn & Suites By Carlson, Rocky Mount
Address: 672 English Rd, Rocky Mount, NC 27804-9518
Phone Number:
Location: United States > North Carolina > Rocky Mount
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Rocky Mount
#4 Business Hotel in Rocky Mount
#4 Family Hotel in Rocky Mount
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson, Rocky Mount 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Country Inn & Suites Rocky Mount Hotel Rocky Mount
Country Inn And Suites Rocky Mount

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