We stumbled into Phillips a few years ago. I am not one to try a new restaurant. We mostly stick to some of the major well known restaurants when out of town but, didn't see anything in the area. All I can say is I don't know why anyone would give it a bad review. Each time we have visited, I tried something different. Never did I leave hungry or dissatisfied. The salad being small was the only thing I could say would not get a good score. Speaking of scores, I always look at a restaurants score card and they had a 95 last time I remember. Bottom line it is very clean with a wide variety to choose from. It is in my opinion not cheap, not overpriced, and recommended.